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Merchant Consultant
4 weeks ago
Apply locations Miami time type Full time posted on Posted 4 Days Ago time left to apply End Date: February 17, 2025 (30+ days left to apply) job requisition id 25000808
Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow, and make an impact, along with the power to make a difference. Join us
Responsibilities:
- Leverages consultative sales process and knowledge of healthcare, retail, restaurant, and business-to-business industries to identify clients' business needs.
- Recommends solutions that meet clients' needs with a focus on more complex opportunities and solutions.
- Drives toward sales and revenue goals while balancing operational excellence, risk management, and client experience expectations, maintaining accurate records and adhering to Service Level Agreements.
- Builds meaningful relationships and collaborates with internal partners to provide subject matter expertise on merchant payment processing pricing, software, gateways, and security.
- Identifies opportunities proactively and develops a pipeline for sales opportunities with internal partners and clients.
- Acts as a champion for clients by connecting expertise across the company to help them achieve their goals.
- Establishes relationships with associations, centers of influence, and vendor partners and adapts to an ever-changing payment processing environment.
- Independently identifies sales opportunities from the bank's portfolio of clients.
Skills:
- Client Experience Branding
- Client Solutions Advisory
- Customer and Client Focus
- Payment Processing
- Pipeline Management
- Consulting
- Credit Documentation Requirements
- Oral Communications
- Referral Management
- Financial Analysis
- Prospecting
- Written Communications
- Interpret Relevant Laws, Rules, and Regulations
- Complaints Management
Required Qualifications:
- Customer focus
- Prospecting and referral sales
- Consultative sales
- Pipeline management
- Time management
- Technical expertise
- Relationship building
- Oral & Written communication
- Problem solving
- Teamwork
- Presentation skills
- 2+ years of sales experience
- Bilingual in Spanish
Desired Qualifications:
- Merchant products and solutions
- Industry business acumen
Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent
Shift: 1st shift (United States of America)
Hours Per Week: 40
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