Software Technical Lead
3 weeks ago
Software Technical Lead:
The ideal candidate will have a proven ability to present information effectively to large and small groups, communicate and work efficiently with multiple teams, and meet all interactions with warmth, dedication, and follow- through.
This person will be committed to helping our internal team and customers achieve successful outcomes for our products through authentic, informative, and transparent conversations.
Education/ Experience:
- Degree in IT, computer or clinical required; Master’s Degree or equivalent preferred.
- 10 years of technical experience
- 5 year of experience as an SME role
- with demonstrated success in achieving technical and clinical solutions.
- background in developing clinical services and viable solutions.
- for Clinical processes and Data flows
- knowledge on clinical and operational data
- in working Clinical information management
- understanding of Database concepts – structured Vs non structured data
Responsibilities:
- support, as needed, in the evaluation and identification of new capabilities and develops recommendations based on client’s high level requirements.
- the various business needs and help customer success team to come up with strategies to deliver a client facing collaboration strategy that meets client requirements.
- to develop business specifications and works with internal teams in ensuring that the solution provides appropriate functionality and opportunities in alignment with client’s requirements.
- design documents, logical/physical translation maps & end-to-end data flow architecture
- new integration processes and process improvements to streamline operations and achieve customer adoption.
- for supporting RFP activities
- expertise and consulting in the creation high and low level designs and resource estimations in support of business
- Business analysts, product owner to solicit and transform business and operational requirements into platform-level requirements
- for mentoring team members and/or acting as a SME
- closely with the Client support team to monitor issues, provide assistance and feedback to enhance the customers experience
- in troubleshooting application issues
- for the day-to-day support of the application system in operation, including the task related to identifying and troubleshooting the application issues
- competing application and product development initiatives
- internal and external system integrations
- support in assessing resource and SME needs required for a wide-range of software development initiatives
- effectively in both technical and non-technical terms to both technical and business audiences
- to company policies and procedures and Industry Regulations.
- in identifying opportunities for business process improvements within project scope.
- constant knowledge of the market on all the analytic insights and solutions emerging in clinical/healthcare arena.
- customer audit/inspection Corrective and Preventative Action (CAPA) response & management
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