Restaurant Services Representative

2 weeks ago

Milwaukee, United States Northwestern Mutual Careers Full time
At Northwestern Mutual, we are strong, innovative and growing. We invest in our people. We care and make a positive difference.

As a Restaurant Service Representative, quality and customer satisfaction are your highest priorities. Working as part of a team committed to providing a quality customer experience, you will assist in a variety of food service-related tasks. Work areas include cafeteria meal service; sit-down catering; buffet service; break service; dish room; and storerooms.  At all times, the safest possible food handling practices are used, including thorough washing of produce; proper thawing of meat; sanitizing of work surfaces; thorough hand washing.

You will perform minor cooking functions such as grilling, sautéing, frying, and steaming. You will operate cash registers and maintains proper cash handling and supplies records. You will communicate with customers and restaurant employees regarding questions/issues, menu, preparation methods, and services. Work location and assignments vary according to business need, customer demand, and staffing changes.

Primary Duties and Responsibilities

  • Based on assignment in areas such as, but not limited to, cafeteria meal service, sit-down catering service, buffet service and break service. 

  • Service requirements include plating food in a cafeteria style station, preparing and maintaining buffets, taking orders at sit-down luncheons and bussing tables during and after service. 

  • Serves food in a manner consistent with restaurant specifications, and with concern for neatness, portion and presentation. 

  • Performs some minor cooking functions such as grilling, sautéing, frying, steaming and assembly of cold food items for service. 

  • Operates cash registers and maintains proper records of cash handling and supplies.

  • Routinely delivers on Restaurant Hospitality standards. 

  • Communicates with customers through routine greeting and providing information verbally regarding the menu, preparation methods and services. 

  • Responds to any questions or concerns with the approach of immediate resolution of concerns or corrective action on matters that may be impacting the customer experience.

  • In compliance with Restaurant Division Professional Conduct Expectations and maintains professional communication with all.

  • Based on assignment, sets up and cleans up cafeteria or catering area by completing tasks that include, but are not limited to the following: reading and understanding the menu/recipe of items to be served, reviews station/buffet service diagram, sets up appropriate cleaning solutions, retrieves correct utensils and equipment, and has knowledge outside of their assignment to understand entire service offering for the day/event.

  • Routinely practices safe food handling techniques in all areas of the job as outlined in food safety standards, including thorough hand washing, glove usage, monitors temperatures and cleaning solutions, and compliance of food code standards to reduce the risk of communicable disease. 

  • Practices safe ergonomic and personal safety techniques in all aspects of work as outlined in restaurant standards, including the proper use of personal protective equipment and observance of proper body mechanics.

  • Assists where needed to assure smooth service flow and a positive customer experience. 

  • Assists in all areas of the food service including dish rooms, kitchen, storerooms and other areas that may need assistance or as assigned to accomplish business needs. 

  • Assistance may include, but is not limited to, cleaning, sorting and stocking dishes and stocking foods. 

  • Assist with minor food preparation on occasion. 

  • May change work location, tasks or assignments throughout the day to adjust to changes in business need.

Qualifications

  • High school diploma or equivalent required.

  • Food service experience preferred which includes customer service skills along with organization, flexibility and good judgment in making sound decisions.

  • Demonstrated knowledge of food service techniques, including catering practices preferred.

  • Must have demonstrated ability to interpret written instructions and effectively communicate with the work team.

  • Demonstrated knowledge in food safety practices preferred.

  • High degree of personal initiative and motivation combined with a willingness to work as part of a team.

  • Must have the ability to perform the essential physical requirements of the job.

#IN-POST

Compensation Range:

Pay Range - Start:

$12.88

Pay Range - End:

$19.32

Northwestern Mutual pays on a geographic-specific salary structure and placement in the salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity as well as the cost of labor in the market; and other conditions of employment. At Northwestern Mutual, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. Please note that the salary range listed in the posting is the standard pay structure. Positions in certain locations (such as California) may provide an increase on the standard pay structure based on the location. Please c lick here for additional information relating to location-based pay structures.

Grow your career with a best-in-class company that puts our client’s interests at the center of all we do. Get started now

We are an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, disability, age or status as a protected veteran, or any other characteristic protected by law.

If you work or would be working in California, Colorado, New York City, Washington or outside of a Corporate location, please click here for information pertaining to compensation and benefits.


FIND YOUR FUTURE

We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and commitment to diversity and inclusion. 

  • Flexible work schedules
  • Concierge service
  • Comprehensive benefits
  • Employee resource groups
PandoLogic. Category:General, Location:Milwaukee, WI-53205

  • Avli Restaurant Host Representative

    3 days ago

    Milwaukee, Wisconsin, United States Avli Restaurant Full time

    **Welcome to Avli Restaurants**">">Company OverviewAt Avli Restaurants, we are dedicated to providing an exceptional dining experience that combines traditional Greek cuisine with modern elegance.We strive to create a warm and inviting atmosphere that reflects the spirit of Greece.">**Job Description**">">Host PositionWe are seeking a friendly and attentive...

  • Customer Service Representative

    4 weeks ago

    Milwaukee, Wisconsin, United States Parking Management Services Full time

    Parking Management Services is a rapidly growing company in the hospitality industry, specializing in valet parking services for 5-star hotels, resorts, hospitals, restaurants, and special events.We are seeking a Customer Service Representative to join our team in Milwaukee, WI. As a key member of our operations team, you will be responsible for creating a...

  • Food Service Manager at Munchies On 27th Restaurant

    1 week ago

    Milwaukee, United States Munchies On 27th Restaurant Full time

    Job DescriptionJob DescriptionMunchies On 27th Restaurant in Milwaukee, WI is looking for one food service manager to join our 9 person strong team. Our ideal candidate is attentive, punctual, and reliable.BenefitsWe offer many great benefits, including free early access to your pay through Homebase.ResponsibilitiesTrain employees and monitor operations to...

  • Customer Service Representative

    3 days ago

    Milwaukee, Wisconsin, United States Levy Restaurants Full time

    **Job Title:** Customer Service RepresentativeLevy Restaurants is seeking a highly motivated and enthusiastic Customer Service Representative to join our team. As a Cashier, you will be responsible for providing exceptional customer service, accurately using the POS system, and ensuring a positive dining experience for our guests.**Estimated Salary:**...

  • Customer Service Representative

    4 days ago

    Milwaukee, Wisconsin, United States Domino's Pizza LLC Full time

    We are seeking a highly motivated Restaurant Team Member to join our team at Domino's. As a Customer Service Representative, you will be responsible for delivering exceptional customer experiences and playing a critical role in providing excellent service.Key Responsibilities:Greet customers and provide them with a positive experience.Take customer orders...

  • Customer Service Representative

    2 weeks ago

    Milwaukee, Wisconsin, United States Domino's Pizza LLC Full time

    About the Role: We're seeking a Customer Service Representative to join our team at Domino's Pizza LLC. As a key member of our restaurant staff, you'll play a vital role in providing an exceptional customer experience.">Responsibilities:Greet customers and provide them with a positive, engaging experienceTake customer orders working with technology and Point...

  • Restaurant Team Member Representative

    3 days ago

    Milwaukee, Wisconsin, United States Domino's Pizza LLC Full time

    Customer Service Representative WantedWe are seeking a highly skilled and motivated Customer Service Rep to join our team at Domino's Pizza LLC. As a key member of our restaurant staff, you will be responsible for providing exceptional customer service and ensuring a positive dining experience for all guests.Your primary responsibilities will include taking...

  • Customer Service Representative

    2 weeks ago

    Milwaukee, Wisconsin, United States Domino's Pizza LLC Full time

    Restaurant Team Member at Domino'sWe are seeking a skilled and enthusiastic individual to join our team at Domino's as a Customer Service Representative.Main Responsibilities:Greet customers and provide them with a positive, engaging experienceTake customer orders using our Point of Sales SystemCreate a great customer experience by cleaning, preparing, and...

  • Restaurant Services Representative

    2 weeks ago

    Milwaukee, United States Northwestern Mutual Careers Full time

    At Northwestern Mutual, we are strong, innovative and growing. We invest in our people. We care and make a positive difference. As a Restaurant Service Representative, quality and customer satisfaction are your highest priorities. Working as part of a team committed to providing a quality customer experience, you will assist in a...

  • Restaurant Services Representative

    1 month ago

    Milwaukee, United States Northwestern Mutual Full time

    At Northwestern Mutual, we are strong, innovative and growing. We invest in our people. We care and make a positive difference. As a Restaurant Service Representative, quality and customer satisfaction are your highest priorities. Working as part of a team committed to providing a quality customer experience, you will assist in a...

  • Medical Customer Service Representative

    4 weeks ago

    Milwaukee, Wisconsin, United States BioLife Plasma Services Full time

    Job SummaryWe are seeking a Medical Customer Service Representative to join our team at BioLife Plasma Services. This is a unique opportunity to work in a fast-paced environment where you will be responsible for providing exceptional customer service to our donors and ensuring the safety of our team members.

  • Service Excellence Representative

    4 weeks ago

    Milwaukee, Wisconsin, United States MRA Recruiting Services Full time

    The Ideal CandidateWe are seeking a highly motivated and detail-oriented individual to join our team as a Customer Service Representative. The ideal candidate will have excellent communication and problem-solving skills, with the ability to work effectively in a fast-paced environment.About the JobThis role involves providing exceptional customer service and...

  • Customer Service Representative with Cash Handling Experience

    4 weeks ago

    Milwaukee, Wisconsin, United States SSP Full time

    Restaurant Cashier Job DescriptionWe are seeking a skilled Customer Service Representative to join our team as a Restaurant Cashier at SSP America. Located inside General Mitchell International Airport, this role offers an exciting opportunity for individuals who enjoy working in a fast-paced environment and providing excellent customer service.Job...

  • Service Support Associate

    2 weeks ago

    Milwaukee, Wisconsin, United States Dave & Buster's Restaurant Full time

    Job Title:Service Support AssociateAbout the Role:We are seeking a highly motivated and detail-oriented Service Support Associate to join our team at Dave & Buster's Restaurant. This role is responsible for providing exceptional support to our guests, maintaining area cleanliness, and contributing to a fast-paced and dynamic environment.Key...

  • Food Service Team Lead

    4 weeks ago

    Milwaukee, Wisconsin, United States Restaurant Depot Full time

    At Restaurant Depot, we're seeking a skilled Food Service Team Lead to join our team. With a competitive estimated salary of $65,000 - $85,000 per year, this role offers a unique opportunity for career growth and development.About the RoleThe Food Service Team Lead plays a crucial part in ensuring that all available products are out for sale and maintained...

  • Customer Service Representative

    4 weeks ago

    Milwaukee, Wisconsin, United States JB's on 41 Full time

    Imagine working in a dynamic environment where you get to make every guest's day brighter. As a Customer Service Representative at JB's on 41, you will be the first point of contact for our valued customers, setting the tone for an exceptional experience.We're looking for friendly and approachable individuals who can effectively manage the waitlist, track...

  • Greek Culture Enthusiast

    4 days ago

    Milwaukee, Wisconsin, United States Avli Restaurant Full time

    **Join Our Team at Avli Restaurants**">">Avli Restaurant HostWe are a creative Greek restaurant looking for a charismatic and organized Host to join our team.The ideal candidate will have excellent communication skills, a positive attitude, and the ability to work well under pressure.You will be responsible for greeting and seating guests, packing carryout...

  • Customer Service Representative

    4 days ago

    Milwaukee, Wisconsin, United States Cousins Full time

    Overview:Cousins is a leading restaurant chain that prides itself on its dynamic team and authentic brand. We offer a unique work environment that encourages collaboration and recognition.Job Description:This role involves working as a Cashier/Crew Member, where you will be responsible for providing exceptional customer service and ensuring a seamless dining...

  • Ticket Services Representative

    2 weeks ago

    Milwaukee, United States The Milwaukee Brewers Full time

    MILWAUKEE BREWERS BASEBALL CLUB Job Opportunity: Ticket Services Representative As part of Ticket Operations Department, the Ticket Services Representative will be responsible for maximizing individual ticket sales using the Tickets.com ticketing sys Representative, Ticket, Customer Service, Operations, Retail

  • Restaurant Service Professional

    6 days ago

    Milwaukee, Wisconsin, United States Third Street Tavern Full time

    Third Street Tavern is looking for a skilled Restaurant Service Professional to join our team. As a Server, you will be responsible for delivering exceptional customer experiences by serving tables, taking orders, managing side work, and resolving customer issues.About the Role:Taking orders and upselling food and beverages in a large sectionDelivering all...