Sr. Staff Field Engineering Manager

6 days ago

Seattle, United States LHH Full time

LHH is looking to hire a Sr. Staff Field Engineering Manager to work onsite for a leading provider of complex storage and accelerator solutions for international cloud/telecom service providers. If you're a driven and team-oriented individual who's excited to work at a growing company with a close-knit team, this is an excellent opportunity.


The Sr. Staff Field Engineer Manager will be responsible for managing a team of engineers tasked with delivering new product introductions to our client's major customers. The role will include managing customer relationships, setting and meeting commitments, and interacting heavily with the engineering teams to define deliverables, push priorities and deliver results. The ultimate goal of the Sr. Field Engineering Manager is to delight the customer with exceptional NPI execution


Responsibilities:

  • Act as the primary owner on behalf of the field engineering organization for the NPI functions related to the customer you're working with.
  • Continuously build and lead a team of engineers focusing on delivering NPIs.
  • Coordinate with cross-functional teams including engineering, sales, design, program management, to deliver and execute NPI for the customer.
  • Identify and routinely use the most effective and cost-efficient business practices to execute processes; continually evaluate their effectiveness and appropriateness.
  • Exercise independent judgment in planning and organizing work; monitor performance and reports status to senior management.
  • Troubleshoot complex problems and issues.
  • Ensure employee compliance with Company policies, procedures and practices.


Requirements:

  • Bachelor's degree in related field required, or advanced degree with equivalent work experience
  • Minimum of 8 years experience overseeing NPI integrations in a computer hardware environment.
  • Creative leader with superior analytical abilities.
  • Strong problem solving and technical skills to earn trust and influence partners and teams.
  • Knowledge of server hardware development process and lifecycle.
  • Ability to handle stressful situations with perseverance and professionalism.
  • Proven ability to develop and maintain positive and productive relationships with both internal partners and external clients
  • Hands on computer hardware and/or technical support experience


Benefits

  • 401(k) plan
  • Health, Dental & Vision insurance
  • PTO & Holidays
  • And much more


If this sounds like a good fit, apply today

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