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Lead Field Engineer

2 months ago

Richardson, United States Insight Global Full time

Position: Lead Field Service Engineer

Location: Richardson (1) and Sherman (1), Texas

Duration: 1 year contract, probable extension, possible conversion to FTE in the future


Basic Qualifications:

  • Associates degree or higher in electronics, engineering, or other applicable field of study; Bachelor’s Degree in Engineering or Technology preferred
  • 8+ year previous experience in maintenance, repair, and troubleshooting of semiconductor capital equipment and/or past military background in the same fields
  • Prior team lead experience
  • Excellent customer interface skills is required
  • Mechanical aptitude is required as well as an ability to use appropriate tools
  • Thorough understanding of technical issues involving the maintenance, repair and/or installation of company equipment and company procedures are required


Preferred:

  • 2-4 College Degree in Electronics, Mechanics, and/or Chemical fields


Role Overview:

They must have a high level of mechanical aptitude to pass a hands-on test for this role. HM is looking for critical thinkers and resolution-based minds who can find the answer. The candidates should have good written and spoken skills as clear and concise communications with our customer is a must. Perform on-site service and repair of semiconductor processing equipment. Troubleshoot equipment problems, maintains records and reports as required. Coordinates activities with peers, supervisor(s) and customers to minimize equipment downtime and interruptions. Orders and installs parts, respond to emergency service calls as required. Instructs customer operating technicians on system operation and maintenance. Perform upgrades and modifications to equipment as needed. Remain current on equipment/tools through appropriate training, manuals, factory periodicals, and other relevant materials. Incumbents are responsible for the upkeep, maintenance and security of company property including vehicles, tools, etc.