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Deli Associate

1 month ago

South Burlington, United States Hannaford Supermarkets Full time
POSITION DESCRIPTION
Job Title: Deli Sales Associate
Job Code: FT

Department: Deli Department
Reports To: Deli Manager
Primary Purpose: Perform duties related to prepared foods and deli service counter to ensure department appearance, quality, variety, safety, and food safety are consistently maintained at the highest level. Demonstrate a strong culture in support of Hannaford Strategy. Build customer relations and provide enthusiastic customer awareness.

Duties and Responsibilities:
? Greet and assist customers with locating and selecting products.
? Deliver outstanding, friendly customer service and use skills and knowledge to offer solutions that meet or exceed customers‘ expectations.
? Slice, cut, prepare, weigh and package products according to established standards and quality goals.
? Preparing multiple orders simultaneously while maintaining customer service and quality standards.
? Supporting and Assist Service Counter
? Adhere to highest product quality standards to support our department strategy.
? Achieve productivity standards as outlined in Management Planning.
? Develop product knowledge in various areas of the department.
? Perform all assigned cleaning functions in accordance with company policy.
? Assist in training other associates and perform other functions as assigned.

Qualifications:
? Deli, restaurant or food service experience helpful but not required.
? Effective communication, customer service, and selling skills.
? Effective interpersonal skills and desire to work in a team environment.
? Ability and willingness to learn multiple tasks and technical requirements of the job.
? Ability to multi task and prioritize in a fast paced environment.
? Must meet minimum age requirements.
? Must be able to meet the physical requirements of the position, with or without reasonable accommodations.
? Pre-requisite to this job would be Deli Service Case Associate training.

Physical Requirements:
? Lift up to 15 lbs. frequently and up to 40 lbs. occasionally.
? Reach to shoulder lifting 20 lbs. frequently and overhead occasionally.
? Push/pull 3-15 lbs. frequently and up to 40 lbs. occasionally.
? Perform repetitive grasping, hand and arm motions while standing/walking the majority of the shift.
? Meet volume activity standards established for the department.
? Frequent bending, reaching, grasping, and lifting produce items at or above waist level.
? Use hands to operate controls, feel objects and use tools to open boxes/cases or to prepare and clean produce.
? Be able to handle a variety of substances associated with cleaning materials, packaging materials, and food products.
? Tolerate working in hot/cold temperatures for up to 20 minutes at a time.
Sept 2016