Market Development Manager
3 weeks ago
Market Development Manager - Stations & AccessoriesXylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions. If you are excited and passionate about helping solve water, consider joining our team todayThe Role: Xylem seeks to hire a Market Development Manager - Stations & Accessories to support (and report to) the Regional Sales Manager in Western Canada. This is an exciting opportunity to join Xylem's Wastewater team and lead the strategic growth of our pre-engineered stations and station accessories segment across North America. This role sits within the Sales organization and is designed to drive revenue growth through sales enablement, supplier management, and market development. This is a sales-oriented role with compensation tied directly to segment performance.Essential Duties/Principal ResponsibilitiesSales Enablement & Market Development:Work closely with the Regional Sales Manager(s) to review territory performance and develop comprehensive growth strategies for Stations & Accessories across the regionDevelop and execute territory-specific business plans with each DSR to increase sales and market share, including joint customer visits, training, and account penetration strategiesDefine, document, and implement best practices for selling stations and accessories by capturing successful DSR processes and creating a repeatable sales playbookProvide technical and commercial support on complex quotes, specifications, and customer applicationsConduct lunch-and-learns, training sessions, and workshops (independently and with supplier representatives) ensuring consistent Xylem brand presence and messagingServe as the subject matter expert and internal consultant for the sales team, including onboarding new DSRs to reduce learning curve in this segmentMaintain and manage large project funnel with regular coordination and updates from sales channelsSupplier & Product Management:Own and manage strategic relationships with key suppliers (Barski, Thern, EJ, Dexon, Metal-Pro, and others), driving accountability by communicating market needs and challenging suppliers to develop solutions that address customer requirements.Standardize product selections across key categories (valves, lifting equipment, hatches, ventilation, electrical enclosures, guide rail systems, generators) and evaluate/onboard new product lines as opportunities ariseLead development and maintenance of comprehensive, current product documentation and selection tools in collaboration with Engineering, Sales, and Marketing teams to replace outdated catalog materialsCoordinate with operations and purchasing on supplier agreements, pricing strategy, inventory optimization, and promotional material developmentStrategic Growth & Market Intelligence:Identify new market opportunities, develop promotional campaigns, and assist marketing in defining new markets within the stations & accessories segmentMonitor and report on segment performance by territory, product line, and supplier; keep management informed of competitive activitiesAttend trade shows and industry events to expand market knowledge and identify emerging trendsQualificationsBachelor's degree in Engineering (Mechanical, Civil, Electrical), Business, or related technical field; or equivalent combination of education and experienceMinimum 3-5 years field sales or market development experience in the water/wastewater industry with strong emphasis on lift station applicationsStrong technical understanding of wastewater pumping stations and components (FRP structures, valves, lifting equipment, ventilation, controls, electrical enclosures, guide rail systems)Proven ability to develop go-to-market strategies, enable sales teams, and drive revenue growth through channel managementSuperior communication (oral and written), presentation, and interpersonal skills with ability to facilitate technical discussions and trainingLeadership competencies including ability to coach, influence, and motivate without direct authoritySelf-starter with demonstrated ability to build structure and processes in ambiguous environments; strong work ethic and accountabilityStrong organizational skills, computer literacy (Microsoft suite), and data analytical capabilities with ability to multitask and adapt to shifting business prioritiesContinuous improvement mindset and collaborative problem-solving approachWillingness to travel up to 50% within North America (valid passport required)Preferred Qualifications4-6 years field sales experience in water/wastewater sector with emphasis on packaged pump stations, FRP structures, or station accessoriesExperience managing supplier/vendor relationships and negotiating strategic partnershipsPrior Market Development Manager, Product Specialist, or Product Management experienceFamiliarity with Canadian (and North American) municipal specifications and procurement processesExperience working with consulting engineers, contractors, and municipalities in the Wastewater Segment.Bilingual (English/French)At Xylem, we embrace diversity and strive to create avenues where employees feel valued and appreciated through our DE&I initiatives and Employee Resources Groups (ERG). Xylem is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Xylem prohibits discrimination, harassment of any kind and does not discriminate in employment on the basis of race, color, religion, sex or sexual orientation (including pregnancy and gender identity), national origin, political affiliation, marital status, medical conditions or disability, genetic information, age, or other non-merit factors.Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.
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