National Account Manager

Description Pavion Connects and Protects by providing innovative fire, security, and communication integration solutions to customers across 70+ U.S. locations and 22 countries. We bring industry-leading expertise to clients in enterprise, healthcare, education, government, data center, and retail industries. As a global leader, Pavion specializes in the design, installation, service, and maintenance of cutting-edge fire alarm systems, critical communications, video surveillance, access control, and advanced AV technologies. Our mission is to bring clarity and transformation to safety, security, and communication through integral technology and radical service. With a commitment to safety, reliability, and operational excellence, Pavion ensures scalable, future-ready solutions tailored to meet and exceed our clients' needs. Learn more at www.pavion.com Pavion and our family of companies are seeking a talented and motivated National Account Manager to join our security business unit. Primary Responsibilities: Account Management Serve as the primary point of contact for assigned national accounts, managing day-to-day relationships and ensuring long-term client satisfaction Develop and execute strategic account plans to meet revenue targets and expand engagement across departments (e.g., Facilities, IT, Finance, Loss Prevention, C-suite) Drive account growth through proactive upselling and cross-selling of products and services tailored to client needs Monitor account performance, track KPIs, and resolve issues with a client-centric, solution-oriented approach Respond to qualified RFPs and assist in preparing tailored proposals and presentations for prospective clients Develop and maintain industry relationships with consultants, contractors, and manufacturers to support client development Represent the company at trade shows and participate in local associations to stay visible and build pipeline opportunities Ensure compliance with company policies, procedures, and standards in all account management and client-facing activities Solution Design & Technical Sales Conduct on-site physical surveys to assess client needs Design systems in alignment with client requirements and company standards Clearly communicate complex technical concepts and services in a consultative, client-friendly manner Prepare and deliver customized sales presentations and proposals that translate product features into tangible business benefits Cross-Functional Collaboration Partner with internal teams (Sales, Marketing, Customer Success, Operations, Finance) to deliver client value Provide strategic insights and account feedback to support product development and go-to-market strategies Collaborate with Marketing to create and implement account-specific campaigns and initiatives Cross-Functional Collaboration Partner with internal teams (Sales, Marketing, Customer Success, Operations, Finance) to deliver client value Provide strategic insights and account feedback to support product development and go-to-market strategies Collaborate with Marketing to create and implement account-specific campaigns and initiatives Basic Qualifications: Bachelor's degree in Business, Marketing, or related field (or equivalent experience) 3+ years of sales or account management experience, preferably with national or strategic accounts Experience with the use of construction documents, such as: transmittals, RFI, specifications, drawing packages, and AIA billing Proven track record of meeting or exceeding sales quotas Understanding of job financial reports and the ability to control costs in the handling of large projects Strong negotiation, relationship-building, and presentation skills Excellent organizational and time-management abilities Proficiency with CRM systems (Salesforce or similar) and MS Office Suite Strong presentation skills Capable of translating complex technical concepts into understandable terms for non-technical audiences Willingness to travel to customer sites and industry events (25-40%) Preferred Qualifications: Experience in electronic security systems design, installation, or engineering Salary range: $80K to $110K plus commissions Disclaimer: This job description should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as may be required. The employer has the right to revise this job description at any time. The job description is not be construed as a contract for employment. Pavion is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.