Deductions Analyst

Deductions AnalystJoin a dynamic and fast-paced team as a Deductions Analyst, specializing in dispute resolution for Big Box Retailers. You will play a crucial role in determining the reasons and statuses of open disputed transactions, collaborating with various internal departments to resolve these disputes and enhance processes.Responsibilities:Determine the reason and status of open disputed transactions.Research and coordinate with internal departments such as Warranty and Returns to resolve disputed items.Work with customers to obtain the proper documentation needed to resolve and/or collect disputed items.Identify trends, patterns, and concentrations of short payments and collaborate with appropriate departments to address root causes.Champion process change improvements relating to short payment process flows in both credit and other departments.Create and document processes and procedures relating to deductions and short payments for customers.Identify deductions and short pays taken on customer accounts during the cash application process and document reasons.Initiate contact with customers, by phone or in writing, to determine the reason for deductions or short pays.Log, investigate, and use judgment to assign follow-up responsibility for resolving deductions to the appropriate party.Ensure correct entries are posted as required.Maintain proper storage of paper or electronic check copies and computerized listings of accounts receivable.Address and respond to customer inquiries regarding chargebacks as appropriate.Essential Skills:Experience in deduction, accounts receivable, chargeback, cash application, and credit.Strong analytical and problem-solving skills.Excellent communication and customer service abilities.Additional Skills & Qualifications:Associate's degree in Business, Finance, or Accounting.1+ year of experience in AR/Cash Application/Deduction/Disputes/Credit.Experience with Oracle or SAP is a plus.Willingness to learn Oracle and Excel (including pivot tables and vlookups).Work Environment:This role is based 100% in-office at the corporate office in Rogers, with another large HQ in Minneapolis. You will work closely with a supportive team and a vested Credit Manager, with flexible first shift hours. While primarily in-office, there is flexibility for appointments and occasional remote work as needed. The work environment is equipped with Oracle and Excel for daily tasks, and there may be future system upgrades.Job Type & Location:This is a Contract position based out of Rogers, MN. Pay and Benefits The pay range for this position is $23.00 - $28.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:Medical, dental & visionCritical Illness, Accident, and Hospital401(k) Retirement Plan Pre-tax and Roth post-tax contributions availableLife Insurance (Voluntary Life & AD&D for the employee and dependents)Short and long-term disabilityHealth Spending Account (HSA)Transportation benefitsEmployee Assistance ProgramTime Off/Leave (PTO, Vacation or Sick Leave)Application Deadline:This position is anticipated to close on Nov 21, 2025.About Aston Carter:Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.