Member Associate III

4 weeks ago

Gig Harbor, United States Kitsap Full time
About Us

Kitsap Credit Union is a not-for-profit, member-owned financial cooperative with more than 300 employees and 16 branches throughout Western Washington. We have a passion for making a positive difference. As a $2 + billion-asset credit union, we are deeply committed to our members' financial wellbeing and the prosperity and quality of life in the communities we serve. We are proud to be led by individuals with the experience and skills to drive our organization towards our goals for strategic growth and operational excellence. Our KCU Cares Foundation program focuses on providing resources and support for those struggling with homelessness or hunger and improving the financial well-being of the people in our communities. And beyond monetary efforts, we have provided thousands of hours in staff volunteerism and in-kind support.

At Kitsap Credit Union, our success is built on trust-based relationships and personalized service. We understand our employees are key to our success. They provide the personalized service to our members and contribute to the communities where we live. We are committed to providing a supportive, mission-driven, and inclusive culture where employees can grow their careers. To learn more, visit kitsapcu.org.

About the Role

Kitsap Credit Union is hiring a full-time hourly Member Associate III to work in-person out of our Gig Harbor, WA location. This position is responsible for assisting members with financial transactions and new accounts as well as offering and demonstrating all-digital, remote, and self-serve options.

Quick Facts

Reports to: Branch Manager

Employment Type: Full-time, hourly, non-exempt, in-person

Salary Range: $22.59 - $25 hr depending on experience

Bonus Target: 5% potential incentive of base pay

Working Hours: Monday - Thursday 9AM - 5PM, Friday 9AM - 6PM

Grade: 6BC

Industry: Banking

Job Functions: Tellering, Teller, Banker, Banking, Member Representative

What you will do

  • Assist members with their financial needs, new accounts, and transactions. Identify, develop, and close business relationships to build market position
  • Educate and introduce current and new members to new products and services, self-service, and assisted self-serve options
  • Understand and recommend products and services based on the member's need
  • Use effective sales techniques that result in a positive member experience and meet or exceed sales goals
  • Complete all documentation and forms accurately and efficiently according to policies, procedures, and regulations

This role may be right for you if you enjoy connecting with people in a customer service environment and enjoy meeting customer needs with tailored service solutions. You pride yourself on your ability to meet each person as an individual, meet personal sales goals, and contribute to team goals. Your previous employers praise your keen eye for detail, and your previous co-workers talk about your ability to see opportunities and act on them. Your friends consider you welcoming, and your family is proud of your ability to coach others in their financial aspirations.

Basic Qualifications

  • High school diploma or GED required
  • Prior experience at a bank or credit union
  • Cash handling, customer service and/or retail sales experience
  • Must be able to work Saturdays and extended business hours
  • Must be registered with the Nationwide Mortgage Licensing System (NMLS) within 30 days of assuming level III of the Member Associate role and comply with the SAFE Act regulations

Preferred Qualifications:

  • Lending experience

Our Values

Integrity: We believe in acting with honesty, trust, and respect which are at the forefront of our daily engagement.

Responsibility: We believe that responsibility is holding ourselves accountable for our decisions, actions, and their outcomes.

Collaboration: We believe in the power of a diverse group of people working together to achieve a united outcome.

Authenticity: We believe activities in actions that demonstrate our commitment to be transparent, dependable, and genuine in every day.

What We Offer

Not only are we one of the largest credit unions in Washington State, and growing, but we are also a company that cares about its employees. We back that up for our employees by offering competitive pay and a benefits package that helps support you and your family's lifestyle. We value our employees, and we strive to keep our benefits comprehensive and affordable. Some of our benefits include:

Careers | Kitsap Credit Union (kitsapcu.org)

  • Free onsite parking
  • Annual time off and sick time accrued
  • 10 Paid holidays
  • 2 Personal days
  • Medical, Dental, Vision, Short- and Long-term Disability, Life and AD&D Insurance
  • Employee Assistance Program
  • Choose from a PPO medical plan or a High Deductible with a Health Savings Account
  • 3% KCU funded Safe Harbor Contribution to your 401K
  • KCU will match up to 2% of your 401K contributions
  • All 401K contributions are 100% vested
  • Potential annual incentive in all roles within Kitsap Credit Union
  • Tuition reimbursement
  • 8 hours of paid volunteer time off
  • Discounts on KCU's products and services
  • Paid Care.com membership including back up childcare reimbursement
  • Paid Rethink Care subscription, a personal wellness and professional resilience program

We believe in the power of belonging - it's in our DNA as a not-for-profit, member-owned cooperative. Our un-bank-like structure ensures that we remain all about people: our members, our employees, and the people in the communities where we live and work. We work hard to provide a collaborative and inclusive environment where you can grow and excel in your career.

We are dedicated to serving our members by providing personalized experiences, convenient access, and highly competitive products and services. But it goes much deeper than that. For more than 86 years, we have been relentless about making a positive difference in our communities. We understand that when our members and communities succeed, we all succeed, and that success can't happen without great employees. If this is the kind of organization, you're looking for.

****** Employment is contingent upon satisfactory credit, background, and reference checks. Kitsap Credit Union is an Equal Opportunity Employer. All qualified applicants for employment will receive consideration without regard to sex, marital status, race, color, religion, national origin, age, veteran status, disability, genetic information, or any other protected status. ******

#BRNLearn More

  • Member Associate III

    3 weeks ago

    Gig Harbor, United States KITSAP TENANT SUPPORT SERVICES, INC. Full time

    About UsKitsap Credit Union is a not-for-profit, member-owned financial cooperative with more than 300 employees and 16 branches throughout Western Washington. We have a passion for making a positive difference. As a $2 + billion-asset credit union, we are deeply committed to our members' financial wellbeing and the prosperity and quality of life in the...

  • Financial Service Associate

    1 week ago

    Gig Harbor, Washington, United States KITSAP TENANT SUPPORT SERVICES, INC. Full time

    About UsKitsap Credit Union is a not-for-profit, member-owned financial cooperative with more than 300 employees and 16 branches throughout Western Washington. Our mission is to provide personalized experiences, convenient access, and highly competitive products and services to our members. We are deeply committed to the prosperity and quality of life in the...

  • Mental Health Therapist III or Licensed

    10 hours ago

    Gig Harbor, United States Sea Mar Community Health Centers Full time

    SeaMar Community Health Centers, a Federally Qualified Health Center (FQHC) founded in 1978, is a community-based organization committed to providing quality, comprehensive health, human, housing, educational and cultural services to diverse communities, specializing in service to Latinos in Washington State. Sea Mar proudly serves all persons without regard...

  • Customer Relationship Specialist

    1 week ago

    Gig Harbor, Washington, United States KITSAP TENANT SUPPORT SERVICES, INC. Full time

    Job OverviewWe are seeking a Customer Relationship Specialist to join our team at Kitsap Credit Union. As a Member Associate III, you will be responsible for assisting members with their financial needs, including new accounts and transactions. You will also be expected to educate and introduce current and new members to new products and services,...

  • Banking and Financial Services Representative

    1 week ago

    Gig Harbor, Washington, United States KITSAP TENANT SUPPORT SERVICES, INC. Full time

    Why Work with UsKitsap Credit Union is a not-for-profit, member-owned financial cooperative that values its employees and the communities it serves. We believe in creating a collaborative and inclusive environment where employees can grow and excel in their careers. As a Member Associate III, you will have the opportunity to develop your skills and advance...

  • Merchandise Associate

    1 month ago

    Gig Harbor, United States Marshalls Full time

    Marshalls - 4601 Point Fosdick Dr. NW Uptown Gig Harbor 98335 [Retail Sales / Team Member] As a Merchandise Associate at Marshalls, you'll: Role model established customer experience practices with internal and external customers; Support and embody a positive store culture through honesty, integrity, and respect; Accurately ring customer purchases/returns...

  • Retail Sales Associate

    3 months ago

    Gig Harbor, United States Big 5 Full time

    Big 5 - 11010 Harbor Hill Dr. Ste. A - [Store Associate / Team Member] As a Retail Sales Associate at Big 5 you'll: Perform sales and service throughout the store; Ensure a productive shopping experience for all customers; Propose add-on sales to customers; Answer telephones; Provide product descriptions; Retrieve and stock merchandise from storage areas;...

  • Behavioral Health Clinician

    1 week ago

    Gig Harbor, Washington, United States Sea Mar Community Health Centers Full time

    We are seeking a highly skilled Licensed Mental Health Therapist or Mental Health Therapist III to join our team at Sea Mar Community Health Centers. As a member of our Behavioral Health Clinic in Gig Harbor, WA, you will have the opportunity to make a meaningful difference in the lives of our patients.The ideal candidate will possess a Master's degree in...

  • Mental Health Therapist Position

    1 week ago

    Gig Harbor, Washington, United States Sea Mar Community Health Centers Full time

    About the Role:We are seeking an experienced Mental Health Therapist to join our team at Sea Mar Community Health Centers. As a Licensed Mental Health Therapist or MHT III, you will play a vital role in providing mental health assessments and services to patients in the Pierce County region.Key Responsibilities:Conduct diagnostic assessments for each...

  • Seasonal Customer Service Team Member

    3 months ago

    Gig Harbor, United States Michael's Inc Full time

    Michaels - 4919 Point Fosdick Dr NW [Retail Associate / Team Member] As a Customer Service at Michaels, you'll: Help customers shop the store and be able to find what they're looking for; Deliver friendly customer service; Provide a fast and friendly check out experience; Educate customer on Voice of Customer (VOC) survey; Engage customers on benefits of...

  • Medical Unit Staff RN

    3 weeks ago

    Gig Harbor, Washington, United States First Connect Full time

    About the Role: First Connect is seeking an experienced Registered Nurse to join our team in a Medical/Surgical/Tele unit role. This position involves working 12 hour shifts, with opportunities for rotation and float assignments within the Region III facilities. As a key member of our healthcare team, you will be responsible for providing high-quality...

  • Banking Service Associate

    2 weeks ago

    Gig Harbor, Washington, United States Harborstone Credit Union Full time

    Join Our Team:We are seeking a highly motivated and detail-oriented Banking Service Associate to join our team at Harborstone Credit Union. As a valued member of our team, you will have the opportunity to make a meaningful impact on the lives of our members.Key Responsibilities:Providing Exceptional Customer ServiceProcessing Lending, Deposit, and Service...

  • Retail Cashier Associate>

    7 months ago

    Gig Harbor, United States Big 5 Full time

    Big 5 - 11010 Harbor Hill Dr. Ste. A - [Store Cashier / Team Member] As a Retail Cashier Associate at Big 5 you'll: Oversee the front counter POS (register) terminal; Perform proper cash-handling and bagging of purchased merchandise; Greet customers; Answer telephones; Assist with stocking shelves and cleaning of displayed merchandise on the sales...

  • Studio Associate Manager

    1 week ago

    Gig Harbor, Washington, United States Orangetheory - Franchise #0225 Full time

    Job DescriptionThis is a fantastic opportunity for enthusiastic individuals to turn their passion for fitness into a rewarding career. As a Studio Associate, you will be responsible for:Greeting everyone who enters the studio with enthusiasm, energy, and knowledgePresenting the OTF concept to any interested consumersWorking at our front desk, answering...

  • Customer Service Associate

    2 weeks ago

    Gig Harbor, Washington, United States Sound Credit Union Full time

    Sound Credit Union is seeking a skilled Customer Service Associate to join their team at the Gig Harbor Branch. As a key member of the branch, you will be responsible for providing exceptional service to members by assisting with financial transactions, responding to inquiries, and building relationships.Job RequirementsBachelor's degree in a related field...

  • Washington: Retail Sales Associate Full Time

    2 weeks ago

    Gig Harbor, United States PetSmart Full time

    PetSmart, Inc. - 5500 Point Fosdick Dr [Sales Associate / Team Member] As a Retail Sales Associate at PetSmart, Inc., you'll: Welcome customers to the store, facilitate an easy check out process as a cashier; Ensure the safety of all living pets in the stores, including fish, reptiles, birds, and small animals; Help the pet parents find exactly what they...

  • Retail Sales Associate

    1 week ago

    Gig Harbor, Washington, United States Office Depot Full time

    About the RoleWe are seeking a highly motivated Part Time Retail Professional to join our team as a Retail Sales Associate. As a key member of our store staff, you will be responsible for delivering exceptional customer experiences, promoting sales growth, and ensuring a positive and productive work environment.As a Retail Sales Associate, you will engage...

  • Frontline Retail Staff Member

    3 weeks ago

    Gig Harbor, Washington, United States Walgreens Full time

    Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced retail environment? If so, we want to hear from you! As a Customer Service Associate at Walgreens, you'll have the opportunity to make a real difference in people's lives.We offer a total rewards package that includes a base salary of $32,000 per year, plus...

  • Luxury Real Estate Sales Associate

    2 weeks ago

    Gig Harbor, Washington, United States KW West Sound Full time

    Job OverviewWe are seeking a results-driven Luxury Real Estate Sales Associate to join our elite team in the fast-paced, high-end real estate sector. As a key member of our team, you will have access to high-quality leads and exclusive listings in some of the most desirable markets.The ideal candidate will possess a passion for real estate, exceptional...

  • Gynecologic Surgeon Opportunity

    1 week ago

    Gig Harbor, Washington, United States Dignity Physician Careers Full time

    About the RoleWe are seeking a highly skilled and dedicated Minimally Invasive Gynecologic Surgeon to join our esteemed team in Gig Harbor, WA. This is a growth position due to the high volume of patients and large wait time.The new physician will be based at St. Anthony Hospital, a 112-bed Level III Trauma Center located in Gig Harbor, WA. The hospital...