Director, Scientific Patient Engagement

2 weeks ago


West Point, United States Pennsylvania Staffing Full time

Director Scientific Patient Engagement LeadThe Director Scientific Patient Engagement Lead is responsible for developing and implementing a global headquarters strategic patient engagement plan aligned with therapeutic objectives ensuring the patients' perspective remain central to the work of our company. The Scientific Patient Engagement Lead manages and enables the planning and execution of patient engagement initiatives and manages relationships between patient advocacy organizations (PAOs) and our Company. This position coordinates with both internal and external stakeholders, gathers insights, and includes patient input into clinical research, V&I, commercial, policy, and manufacturing plans.The Scientific Patient Engagement Lead will drive/execute the patient engagement and advocacy strategy in alignment with company priorities, work cross-functionally with various internal teams and externally with patients, advocates and PAOs to coordinate and cascade expertise. This Leader is innovative, collaborative, strategic, compassionate, and can lead directly and indirectly through influence.Responsibilities and primary activities include:Developing the headquarters therapeutically aligned strategic plan, executing strategic initiatives and assisting in planning of key performance indicators (KPI), goals and tactics that flow from evolving Value and Implementation priorities, and internal and external factors.Executing and implementing patient innovation and engagement activities through incorporation of the patient voice into internal strategy development and decision-making across our company.Supporting efforts to gather and include patients' and advocates insights and perspectives throughout the product lifecycle.Developing the headquarters therapeutically aligned strategic patient advocacy and educational plans.Developing, managing, and supporting long-term PAO relationships through engagement and communication.Serving in a liaison function to PAOs and patient arms of professional societies.Facilitating engagement through active participation at national and regional congresses and successful implementation of meetings with PAO leadership and executive staff.Ensuring compliance with existing company guidelines as they pertain to patient advocacy.Navigating across internal and external stakeholders ranging from individual patients to highly networked patients and medical organizations.Collaborating with key internal stakeholders to proactively develop and execute the global Value and Implementation plan.Participating in external conferences, congresses, and industry consortiums to represent our companys focus on the patient including speaking, presenting and authoring publications.Ensuring alignment with regional and country level related activities (patient, scientific, medical).Supporting any division with needs relating to patient engagement or patient advocacy, including our companys Research Labs, Human Health, our companys Manufacturing Division, IT, and others.Developing the talent on the team and seeking opportunities to enhance their capabilities.Tracking associated spend for activities and communicating with TA and Strategy Lead.Tracking and reporting impacts, findings, and associated key metrics and measurements related to work.Key internal stakeholders include:Patient Innovation and Engagement Center of ExcellenceTherapeutic Area LeadershipGlobal Policy and Corporate Communications TeamsUS Federal Policy & Government RelationsState Government Affairs & PolicyResearch and Development Division, Value & ImplementationHuman HealthManufacturing DivisionITGlobal Medical Proficiency and External Affairs (GMPEA)Global Clinical Development (GCD)Required qualifications, skills, and experience include:Advanced degree in health sciences or equivalent level of patient engagement work experience (MD, MSN, or PhD strongly desirable).Minimum of 10 years experience in the healthcare industry (clinical/biopharmaceutical/patient advocacy organization, etc).Minimum of 3 years experience managing relationships with external stakeholders.Deep academic understanding of the science of patient input and a strong record of achievement obtaining and incorporating patient insights into decision making.Deep understanding of Patient Engagement, Patient Insights, Patient Advocacy Organizations, as well as knowledge of best practices in those areas.U.S./Global experience in clinical research, regulatory affairs, scientific and medical affairs, or pharmaceutical policy.Ability to understand the importance of patient innovation and engagement across our Company.Record of advocating or advancing patient engagement experience.Ability to navigate a complex matrixed organization, think creatively, and develop innovative strategies and solutions.Ability to understand and manage a diverse set of issues and engage with a diverse, complex group of stakeholders.Ability to manage competing priorities with effective collaboration and program management skills.High degree of ethics and ability to build effective working relationships, both internally and externally.Other personal characteristics include:Scientific and medical credibility to represent the company to patients, patient advocates, patient organizations and medical and scientific organizations.Ability to work in a complex organization and to effectively operate in a team-oriented structure.Excellent interpersonal, communication (written as well as oral), results-oriented project management, facilitation, and consultative skills to influence decision making are required.Compassionate communicator skilled in empathetic listening and navigating sensitive patient conversations.Experience managing interactions with senior leaders, ability to work well as a team member.Ability to travel, 15-20% anticipated.Preferred qualifications include:Prior experience working with patients and PAOs strongly desired.Experience in the therapeutic area space strongly desired.Demonstrated track record of establishing trusted and meaningful relationships with patient organizations and with professional society or public health organizations and their leaders strongly preferred.Required skills include: Client Advocacy, Clinical Research, KOL Engagement, Medical Affairs, Oncology, Patient Advocacy, Patient Insights, Pharmaceutical Industry, Pharmaceutical Medical Affairs, Relationship Management, US Regulatory Affairs.Preferred skills include: (specific skills not provided in the original text).



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