About Freemen Nutra Group, LLC

At Freemen Nutra Group, our diverse portfolio centers around ingredient solutions for the food, beverage, and functional nutrition markets. We are a leading global supplier who integrates the needs of our customers and provides start to finish product solutions. Our market intelligence and commitment to transparency has transformed the industry – empowering our team, and the customers we serve. We believe that the diverse perspectives of our employees only help forge our unified voice as a company. Full of energy and drive, we are committed to continue to re-invest in ourselves, our team (The Freemen Family) and the clients we serve.

Position Purpose:

The Freemen Nutra Group team is looking for a CSR/Order Processor to join our team of reliable, detail-oriented support staff. The main purpose for this position is to assist customers and our sales team with various orders and projects, including processing orders, and logistics.

General Information:

Department: Operations

Type: Full Time

Essential Job Functions:

• Answering incoming calls / emails from customers, vendors, and sales team
• Process customer orders in ERP system
• Routing the shipment
• Coordinate with warehouse and customer for shipments
• File claims when there’s damage during transit
• Perform other duties as assigned including, but limited to administrative tasks within the office

Minimum Requirements:

• Must be proficient with Microsoft Office, Outlook.
• Must have at least 2 years experience in Order Processing, customer communications, and logistics management.
• Must be highly organized and detail oriented.
• Be able to work independently, efficiently on your assigned tasks.
• Must be able to manage multiple tasks/orders at one time.
• Must be able to communicate and cooperate with co-workers while working in a separate location.
• Must be willing to work as a team with other CSR to share workloads.
• Have professional verbal and written communication skills.
• Must be able to follow instructions.

Preferred Qualifications:

• Knowledge of ERP software - Sage x3 preferred
• Experience in the Ingredients Industry with a supplier, distributor, or manufacturer a plus but not required.

Freemen Nutra Group is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Freemen Nutra Group makes hiring decisions based solely on qualifications, merit, and business needs at the time.