AML Refresh Ops

AML Refresh Ops - Ops Sr Analyst MKTSAt Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow, and make an impact, along with the power to make a difference. Join usThis job is responsible for providing moderately complex research, reporting, and analytical support for the delivery of end-to-end support for Global Markets sales, trading, and underwriting business for securities, foreign exchange, fixed income, exchange traded derivatives, and over-the-counter derivatives across multiple Lines of Business. Key responsibilities include carrying out duties under general supervision and assisting teammates while following established procedures. Anti-Money Laundering (AML) Know Your Customer/Client Due Diligence (KYC/CDD) is part of the Global Operations organization and is responsible for client AML/KYC refresh globally. The team supports the business in completing AML/KYC due diligence checks as well as maintaining client records.Responsibilities:Maintains accuracy of client portfolio using internal and external comparison toolsPerforms research and conducts moderately complex analyses using established techniques, including transactions that require special handling and exception handlingExplores methods to enhance processes, further reduce risks, and boost client experiencePartners with colleagues on the trade and sales support teams, as well as external agentsCreates reports and liaises with internal partners to ensure proper client reporting and assist with regulatory reportingEscalates potential risks and exposures to manager in a timely mannerAssists with ad-hoc projects, new processes, or initiatives requiring coordination among subject matter experts representing multiple product areas or functionsConducting client due diligence (CDD) and enhanced due diligence (ECDD) in accordance with internal policies, procedures, and regulatory guidelinesReview of refresh requirements for assigned jurisdiction in line with related Client Identification Profile (CIP)/CDD Procedures to ensure adequacy and accuracy before the requirements are sent to the clientLiaise with sales/client outreach teams to obtain and validate correct documentation to fulfill refresh requirementsPerform client refresh through the review of client documentation, vendor databases, and data entered into proprietary systems to ensure all refresh requirements are metEnsure all jurisdictional regulatory requirements related to KYC are adhered toSupport business with KYC related queries and requestsParticipate in remediation, internal/external Audits (where applicable)Required Qualifications:Two or more years of financial services experienceExcellent verbal and written communications skillsDocumented experience performing in a process-oriented production environment that changes periodicallyFamiliar with MS Office Suite (Excel/Word/Outlook/Access)Work in a team environmentOrganize work, prioritize tasks, and handle multiple assignments simultaneouslySuccessfully meet tight deadlines while ensuring data accuracy and integrityWork and execute with minimal supervision or remote managementDesired Qualifications:Anti Money Laundering (AML) Know Your Customer/Client Due Diligence (KYC/CDD) experienceData Collection and EntryRecording/Organizing InformationAttention to DetailCritical ThinkingResearchFraud ManagementRisk ManagementInterpret Relevant Laws, Rules, and RegulationsQuality AssuranceProblem SolvingAdaptabilityCustomer and Client FocusPrioritizationResult OrientationWritten CommunicationsShift: 1st shift (United States of America) Hours Per Week: 40Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial, and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.