Current jobs related to Complaint Specialist - Irvine - Insight Global

  • Complaint Specialist

    4 weeks ago

    Irvine, United States Talent Elite Group Full time

    Seeking a detail-oriented and knowledgeable Medical Device Complaint Specialist to join our quality assurance team. The successful candidate will be responsible for full-cycle handling and investigating complaints related to our medical devices, ensuring compliance with regulatory standards, and maintaining high quality and safety standards for our...

  • Complaint Specialist

    3 months ago

    Irvine, United States Talent Elite Group Full time

    Seeking a detail-oriented and knowledgeable Medical Device Complaint Specialist to join our quality assurance team. The successful candidate will be responsible for full-cycle handling and investigating complaints related to our medical devices, ensuring compliance with regulatory standards, and maintaining high quality and safety standards for our...

  • Complaint Specialist

    3 months ago

    Irvine, United States Talent Elite Group Full time

    Seeking a detail-oriented and knowledgeable Medical Device Complaint Specialist to join our quality assurance team. The successful candidate will be responsible for full-cycle handling and investigating complaints related to our medical devices, ensuring compliance with regulatory standards, and maintaining high quality and safety standards for our...

  • Quality Complaint Investigator

    3 weeks ago

    Irvine, United States Source One Technical Solutions Full time

    Source One is a consulting services company and we’re currently looking for the following individual to work as a consultant to our direct client, a global medical device company in Irvine, CA.Title: Quality Operations Specialist I (Complaint Investigator)Pay Rate: $36/hr (W-2)Contract Length: 12 months with possible extensionMajor Accountabilities:•...

  • Quality Complaint Investigator

    3 weeks ago

    Irvine, United States Source One Technical Solutions Full time

    Source One is a consulting services company and we’re currently looking for the following individual to work as a consultant to our direct client, a global medical device company in Irvine, CA.Title: Quality Operations Specialist I (Complaint Investigator)Pay Rate: $36/hr (W-2)Contract Length: 12 months with possible extensionMajor Accountabilities:•...

  • Medical Device Complaint Specialist

    2 months ago

    Irvine, United States PRISMATIK DENTALCRAFT, INC. Full time

    Prismatik Dentalcraft is a division of Glidewell Dental.Essential Functions:Evaluates event(s) to determine if it qualifies as a complaint.Assesses complaint information provided, gather any missing information for complainant file, and escalates complaint to appropriate parties as needed.Manages customer relationship and expectations during course of...

  • Medical Device Complaint Specialist

    2 months ago

    Irvine, United States PRISMATIK DENTALCRAFT, INC. Full time

    Prismatik Dentalcraft is a division of Glidewell Dental.Essential Functions:Evaluates event(s) to determine if it qualifies as a complaint.Assesses complaint information provided, gather any missing information for complainant file, and escalates complaint to appropriate parties as needed.Manages customer relationship and expectations during course of...

  • Call Center Specialist

    1 month ago

    Irvine, United States Planet Pharma Full time

    Summary:The main function of a call center/customer service specialist is to interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. A typical customer service specialist is responsible for determining the client’s issue, offer possible solutions or providing follow-up as...

  • Call Center Specialist

    1 month ago

    Irvine, United States Planet Pharma Full time

    Summary:The main function of a call center/customer service specialist is to interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. A typical customer service specialist is responsible for determining the client’s issue, offer possible solutions or providing follow-up as...

  • THV Quality Assurance Specialist

    2 weeks ago

    Irvine, California, United States Entegee Full time

    Job OverviewWe are seeking a highly skilled THV Quality Assurance Specialist to join our team. The ideal candidate will have a strong background in quality assurance and compliance, with experience in medical device testing and investigation.The successful candidate will be responsible for investigating product quality issues, performing device testing, and...

  • Call Center Customer Service Specialist

    4 weeks ago

    Irvine, United States Planet Pharma Full time

    5-Month Contract $20-$21/Hour Summary: The main function of a call center/customer service specialist is to interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. A typical customer service specialist is responsible for determining the client's issue, offer possible solutions...

  • Call Center Customer Service Specialist

    4 weeks ago

    Irvine, United States Planet Pharma Full time

    5-Month Contract $20-$21/Hour Summary: The main function of a call center/customer service specialist is to interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. A typical customer service specialist is responsible for determining the clients issue, offer possible solutions...

  • Call Center Customer Service Specialist

    1 month ago

    Irvine, United States Planet Pharma Full time

    5-Month Contract $20-$21/Hour Summary:The main function of a call center/customer service specialist is to interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. A typical customer service specialist is responsible for determining the client’s issue, offer possible solutions...

  • Call Center Customer Service Specialist

    1 month ago

    Irvine, United States Planet Pharma Full time

    5-Month Contract $20-$21/Hour Summary:The main function of a call center/customer service specialist is to interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. A typical customer service specialist is responsible for determining the client’s issue, offer possible solutions...

  • Call Center/Customer Service Specialist

    1 month ago

    Irvine, United States Planet Pharma Full time

    5-month initial contractSummary:The main function of a call center/customer service specialist is to interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. A typical customer service specialist is responsible for determining the client’s issue, offer possible solutions or...

  • Call Center/Customer Service Specialist

    4 weeks ago

    Irvine, United States Planet Pharma Full time

    5-month initial contract Summary: The main function of a call center/customer service specialist is to interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. A typical customer service specialist is responsible for determining the clients issue, offer possible solutions or...

  • Call Center Specialist

    3 weeks ago

    Irvine, United States Planet Pharma Full time

    This position will work hybrid on-site/off-site at our client, a leading medical device company in Irvine, CA. They will need to go on-site in Irvine for training, and then 2-days per week following. Candidates must be local to the area to be considered.This is a 3-month contract with potential to extend longer based on performance and business need. Medical...

  • Call Center Specialist

    3 weeks ago

    Irvine, United States Planet Pharma Full time

    This position will work hybrid on-site/off-site at our client, a leading medical device company in Irvine, CA. They will need to go on-site in Irvine for training, and then 2-days per week following. Candidates must be local to the area to be considered.This is a 3-month contract with potential to extend longer based on performance and business need. Medical...

  • Call Center Specialist

    2 weeks ago

    Irvine, United States Planet Pharma Full time

    This position will work hybrid on-site/off-site at our client, a leading medical device company in Irvine, CA. They will need to go on-site in Irvine for training, and then 2-days per week following. Candidates must be local to the area to be considered. This is a 3-month contract with potential to extend longer based on performance and business need....

  • Call Center Specialist

    3 weeks ago

    Irvine, United States Planet Pharma Full time

    This position will work hybrid on-site/off-site at our client, a leading medical device company in Irvine, CA. They will need to go on-site in Irvine for training, and then 2-days per week following. Candidates must be local to the area to be considered.This is a 3-month contract with potential to extend longer based on performance and business need. Medical...

Complaint Specialist

3 months ago

Irvine, United States Insight Global Full time

Must Haves:

  • Bachelor's Degree
  • 2+ years of experience in regulatory affairs or complaint handling
  • Experience owning the full lifecycle of complaint handling (opening, processing, and closing)
  • Experience drafting and submitting reports to the FDA
  • Understanding of all management standards of Good Manufacturing Practices (GMP) and US Federal Regulations CFR 820 & 803
  • Medical device experience

Plusses:

  • Experience with FDA eSubmitter and/or WebTrader

Day to Day:

A manufacturing company is seeking a temporary Complaint Specialist to join their team. This individual will be evaluating events to determine if it is a complaint and if it is reportable to the FDA, will be directly communicating with customers, and will be ensuring compliance with all regulations. This is a hybrid role working 3x a week onsite in Irvine, CA.

$25 to $35/HR

Exact compensation may vary based on several factors, including skills, experience, and education.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.