Claims Adjuster

1 week ago

Washington, United States American Family Insurance Full time
At American Family Insurance Claims Services (AFICS, Inc.), we‘re embarking on a transformation of our claims capabilities to put customers at the center of what we do best - protecting and restoring their dreams when they need us most. We‘re using our expertise, technology and new ways of working to reinvent one of America‘s largest industries-creating positive impact that empowers our customers, communities, and company to succeed. We are problem solvers who ask important questions and handle challenges big and small. Together, we change what‘s expected of insurance. You will work in the field and report to the Property Claim Manager and handle homeowner property field claims typically within Washington DC, Kensington, MD, Bethesda, MD areas. You must be located within that metro area. A company fleet vehicle is provided with the position and there‘s an option to use the vehicle for personal use.
In this primarily home-based role, you will spend 80% of your time (4+ days per week) working from home and/or in the field handling claims. On occasion you may be asked to travel to an office location for in person engagement activities such as team meetings, trainings, and culture events.

Position Compensation Range:

Pay Rate Type:

Salary

Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates.

Primary Accountabilities

  • Investigates origin and cause of claims by contacting the appropriate parties including insureds, claimants, agents, attorneys, contractors, experts, special investigation unit, other adjusters, public personnel, etc.
  • Identifies complex issues and seeks assistance as needed. Handles claims on a good faith basis.
  • Handles both 1st party and 3rd party claims under multiple policy types and numerous endorsements.
  • Conducts on-site inspections when needed, evaluates damages, and handles claim negotiations with insureds, claimants, attorneys, public adjusters.
  • Responds to customer inquiries, makes appropriate decisions and closes file as needed.
  • Interprets and determines policies, leases, by-laws, declarations, articles and contract coverages and applies to all parties for assigned losses.
  • Proactively provides all parties with claim process and status as appropriate; answers questions or redirects to other areas.

Specialized Knowledge & Skills Requirements

  • Demonstrated experience providing customer-driven solutions, support, or service.
  • Demonstrated experience handling 1st and 3rd party, multi-line claims across our operating territories, or other equivalent experience.
  • Demonstrated experience handling moderately complex claims, or other equivalent experience.
  • Solid knowledge of policies and endorsements related to casualty coverages, or other equivalent knowledge.
  • Solid knowledge and understanding of each phase of the claim handling process, or other equivalent knowledge.

Licenses

  • Valid driver‘s license required plus an acceptable driving record.
  • Obtain state specific property casualty claims licensing as required.

Travel Requirements

  • Up to 50%.
  • Catastrophe duty up to 75% as applicable.

Physical Requirements

  • Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like. This position may require employees to visit areas that have a higher hazard than a typical office such as customer homes, body shops, or other locations.
  • Moving self in different positions to accomplish tasks in various environments including tight and confined spaces.
  • Adjusting or moving objects up to 50 pounds in all directions.

Working Conditions

  • Low temperatures.
  • High temperatures.
  • Outdoor elements such as precipitation and wind.
  • Noisy environments.
  • Hazardous conditions.
  • Poor ventilation.
  • Small and/or enclosed spaces.

Additional Preferred Qualifications

  • Familiarity and experience with Xactimate.
  • Offer to selected candidate will be made contingent on the results of applicable background checks
  • Offer to selected candidate is contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventions
  • Our policy restricts consideration of applicants needing employment sponsorship (visa) to specialty occupations. Sponsorship will not be considered for this position
  • The candidate(s) selected for this role will be employed by AFICS, Inc. (American Family Insurance Claims Services, Inc.), an affiliate of American Family Mutual Insurance Company, S.I.

#LI-Hybrid

We encourage you to apply even if you do not meet all of the requirements listed above. Skills can be used in many different ways, and your life and professional experience may be relevant beyond what a list of requirements will capture. We encourage those who are passionate about what we do to apply

We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits.

We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

  • Claims Coordinator

    22 hours ago

    Washington, United States Magnet Ltd. Full time

    FLSA Classification Hourly Reports to Customer Service Manager Hours Monday - Friday 8:00-4:30 JOB DESCRIPTION Summary/objective The Claims Coordinator is responsible for monitoring and reducing the number/dollar amounts of adjustments or credits. This position also analyzes data on trends or repetitive errors/issues and recommends changes/requests...

  • Staff VP Claims Operations

    2 weeks ago

    Washington, United States Elevance Health Full time

    Anticipated End Date: 2024-12-15 Position Title: Staff VP Claims Operations (Original Claims) Location: Successful candidate must reside within 50 miles of an Elevance office, and able to work a hybrid work schedule (3 days in office). Summary: Responsible for the strategic and operational business needs of original claims, or first-time claims, for the...

  • Government Contracts Attorney

    1 month ago

    Washington, United States Sanford Rose Associates Network Full time

    AmLaw 200 Firm is looking to hire an attorney to work in their Government Contracting Practice Group!Responsibilities include: Advising government contractors regarding their contracts with federal agencies, including, but not limited to, compliance and regulatory issues; drafting and negotiating contracts with subcontractors and suppliers performing on...

  • Government Contracts Attorney

    1 month ago

    Washington, United States Sanford Rose Associates Network Full time

    AmLaw 200 Firm is looking to hire an attorney to work in their Government Contracting Practice Group! Responsibilities include: Advising government contractors regarding their contracts with federal agencies, including, but not limited to, compliance and regulatory issues; drafting and negotiating contracts with subcontractors and suppliers performing on...

  • Attorney - Government Contracts - Bid Protests

    1 month ago

    Washington, United States PilieroMazza PLLC Full time

    PilieroMazza PLLC, a business law firm serving government contractors and commercial businesses, is seeking an associate with 3-8 years of experience to join its Government Contracts practice group.We are seeking a candidate with experience representing government contractors in bid protests.Additional experience may include requests for equitable adjustment...

  • Attorney - Government Contracts - Bid Protests

    3 weeks ago

    washington, United States PilieroMazza PLLC Full time

    PilieroMazza PLLC, a business law firm serving government contractors and commercial businesses, is seeking an associate with 3-8 years of experience to join its Government Contracts practice group.We are seeking a candidate with experience representing government contractors in bid protests.Additional experience may include requests for equitable adjustment...

  • Attorney - Government Contracts - Bid Protests

    6 months ago

    Washington, United States PilieroMazza PLLC Full time

    PilieroMazza PLLC, a business law firm serving government contractors and commercial businesses, is seeking an associate with 3-8 years of experience to join its Government Contracts practice group.We are seeking a candidate with experience representing government contractors in bid protests.Additional experience may include requests for equitable adjustment...

  • Attorney - Government Contracts - Bid Protests

    1 month ago

    washington, United States PilieroMazza PLLC Full time

    PilieroMazza PLLC, a business law firm serving government contractors and commercial businesses, is seeking an associate with 3-8 years of experience to join its Government Contracts practice group.We are seeking a candidate with experience representing government contractors in bid protests.Additional experience may include requests for equitable adjustment...

  • Senior Legal Counsel, Litigation

    1 month ago

    Washington, United States Databricks Full time

    Job SummaryThe Senior Counsel, Litigation and Investigations will be responsible for managing the strategic defense of domestic and global claims and litigation and partnering closely with the Databricks Employee Relations team on complex and sensitive investigations.Key ResponsibilitiesProvide risk-adjusted advice on a broad range of projects and employment...

  • Medical Biller

    1 month ago

    Washington, United States Washington Physician Services Org. Full time

    Job DescriptionJob Description**Join Our Fun Billing Team!** Ready for an exciting adventure in the world of healthcare billing? In our dynamic business office, you’ll play a crucial role in managing patient accounts, collaborate with our enthusiastic team, and thrive in a supportive, family-like atmosphere! If you’re detail-oriented and passionate about...

  • Senior Associate, Government Contracts Specialist

    1 month ago

    Washington, United States HKA Birmingham Full time

    About HKAHKA is a leading global consultancy in risk mitigation, dispute resolution, expert witness, and litigation support. Our team of experts helps clients navigate complex challenges and achieve the best possible outcomes.Job SummaryWe are seeking a Senior Associate to join our Government Contracts Group. The ideal candidate will have experience in...

  • Patient Accounts Specialist II

    1 month ago

    Washington, United States MedStar Medical Group Full time

    General Summary of PositionMedStar Physicians' Billing Services has an opening for an experienced Patient Accounts Specialist (Level II) to join our team and work remote from home! To be successful, candidates must have a minimum of four years of experience in hospital/physician patient accounts and collections in medical billing operations. Join one of the...

  • Biller

    1 month ago

    Washington, United States Washington Hospital Full time

    Job DescriptionJob Description**Join Our Fun Billing Team!** Ready for an exciting adventure in the world of healthcare billing? In our dynamic business office, you’ll play a crucial role in managing patient accounts, collaborate with our enthusiastic team, and thrive in a supportive, family-like atmosphere! If you’re detail-oriented and passionate about...

  • Attorney - Government Contracts - Bid Protests

    3 weeks ago

    Washington, DC, United States PilieroMazza PLLC Full time

    PilieroMazza PLLC, a business law firm serving government contractors and commercial businesses, is seeking an associate with 3-8 years of experience to join its Government Contracts practice group.We are seeking a candidate with experience representing government contractors in bid protests.Additional experience may include requests for equitable adjustment...

  • Lawyer/Associate

    4 days ago

    Washington, United States Maurice Blackburn Full time

    We are an equal opportunity employer, so that we can best support you please let us know if you require any special adjustments that will need to be catered for during the recruitment process.If you would like to express your interest in vacancies at Maurice Blackburn, please search for the program or position you wish to apply for below. If no vacancies...

  • Supervisory Attorney-Advisor

    3 weeks ago

    Washington, OK, United States Department Of Justice Full time

    Duties The Bureau of Justice Assistance (BJA) is responsible for providing federal leadership and assistance in support of state and local criminal justice strategies to achieve safe communities, and its Public Safety Officers' Benefits (PSOB) program provides death and education benefits to survivors of fallen law enforcement officers, firefighters and...

  • Entry Level Sales

    1 month ago

    Mount Washington, United States Thrive Full time

    Are you a motivated and self starter looking to get your foot in the doorin sales If so we have an exciting opportunity for you!Responsibilities:Inspecting and documentingProcessing agreementsManaging insurance claimsCoordinating with adjustersCommunicating with homeownersManaging schedulesPreparing for installationsOverseeing installation dayEnsuring...

  • Supervisory Paralegal Specialist

    1 month ago

    Washington, United States Office of the Solicitor Full time

    Summary DOL seeks to attract and retain a high performing and diverse workforce in which employees' differences are respected and valued to better meet the varying needs of the diverse customers we serve. DOL fosters a diverse and inclusive work environment that promotes collaboration, flexibility, and fairness so that all individuals can participate and...

  • Regulations, Investigations, Securities and Compliance

    3 weeks ago

    Washington, United States Norton Rose Fulbright Full time

    Job DescriptionWe are a global law firm with a powerful strategic focus and real momentum. Our industry-focused strategy is seeing us take on pioneering work in places that others have yet to reach. Our shared values define our culture and our workplace. You will find us to be unusually collegial, team-oriented, and ready to innovate. We work seamlessly...

  • Licensed Marriage and Family Therapist

    2 months ago

    Washington, United States Rula Health Full time

    Job DescriptionAbout RulaRula is a comprehensive behavioral health solution that works with a network of licensed clinicians to deliver high-quality care to individuals, couples, and families. By taking care of all the new client marketing and administrative heavy-lifting, we allow providers at Rula to focus on what they do best; helping clients get...