Customer Service Associate

23 hours ago


Scarborough, United States Maine Health Full time

MaineHealth CorporateClerical/Administrative SupportReq #: 10437SummarySummary:The Customer Service Associate III - SBO role is the third level of a five level career path and is responsible for answering incoming phone calls from patients, guarantors, and others such as insurance companies, attorney offices, or other healthcare providers, processing payments using online module or payment device, ensuring payments are correctly applied to accounts, and assisting with researching and responding to patient correspondence and voicemails. This role will possess a solid understanding of common medical billing practices and the revenue cycle process and learn more intermediate self-pay functions such as more in-depth work queue management and special projects.Required Minimum Knowledge, Skills, and Abilities (KSAs)1. Education: High School Diploma or GED preferred. 2. License/Certifications: N/A 3. Experience: Two years of related experience in a healthcare field or two years of previous call center experience required. Demonstrates competency in all essential functions of a Customer Service Associate II - SBO role. 4. Additional Skills/Requirements Required: Proficient Typing/keyboarding skills, Microsoft Office skills. 5. Additional Skills/Requirements Preferred: Knowledge of CPT, HCPCS, ICD, and billing practicesAdditional InformationWith a career at any of the MaineHealth locations across Maine and New Hampshire, you'll be working with health care professionals that truly value the people around them - both within the walls of the organization and the communities that surround it.We offer benefits that support an individual's needs for today and flexibility to plan for tomorrow - programs such as paid parental leave, a flexible work policy, student loan assistance, training and education, along with well-being resources for you and your family. Learn More



  • Scarborough, United States Maine Medical Center Full time

    Description MaineHealth Corporate Clerical/Administrative SupportReq #: 10437SummarySummary:The Customer Service Associate III - SBO role is the third level of a five level career path and is responsible for answering incoming phone calls from patients, guarantors, and others such as insurance companies, attorney offices, or other healthcare providers,...


  • Scarborough, United States MaineHealth Full time

    Description MaineHealth Corporate Clerical/Administrative Support Req #: 10437 Summary Summary: The Customer Service Associate III - SBO role is the third level of a five level career path and is responsible for answering incoming phone calls from patients, guarantors, and others such as insurance companies, attorney offices, or other healthcare providers,...


  • Scarborough, United States MaineHealth Full time

    Description MaineHealth CorporateClerical/Administrative SupportReq #: 10437SummarySummary:The Customer Service Associate III - SBO role is the third level of a five level career path and is responsible for answering incoming phone calls from patients, guarantors, and others such as insurance companies, attorney offices, or other healthcare providers,...


  • Scarborough, United States Hannaford Supermarkets Full time

    Hannaford - USA-ME-Scarborough-31 Hannaford Drive, Route 1 [Grocery Clerk / Cart Attendant] As a Customer Service Associate at Hannaford, you'll: Greet all customers and provide them with prompt courteous service and assistance; Bag or package merchandise according to established company policies and procedures; Gather shopping carts and take them to...


  • Scarborough, Maine, United States Walgreens Full time

    Welcome to Walgreens, where we're dedicated to helping our customers and communities thrive! As a Customer Service Associate, you'll play a vital role in delivering a world-class customer experience and driving business results.Key Responsibilities:Ensure a seamless customer experience through effective communication and problem-solving.Process transactions...


  • Scarborough, Maine, United States Mardens Full time

    At Marden's, we offer a unique opportunity to grow your career in a dynamic retail environment.As a commissioned sales representative, you will play a key role in driving sales growth and delivering exceptional customer experiences.Our Company CultureWe value a fun and engaging work environment that fosters teamwork and collaborationWe offer flexible...


  • Scarborough, United States Hannaford Supermarkets Full time

    Address: USA-ME-Scarborough-31 Hannaford Drive, Route 1 Store Code: Store 08342 Front End (5151727) Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not...


  • Scarborough, Maine, United States Walgreens Full time

    Walgreens - Job Overview: As a Customer Service Associate, you'll be part of a dynamic team that provides excellent customer service and drives sales growth. Your role will involve modeling and delivering a distinctive and delightful customer experience.Salary: We offer an estimated salary range of $12-$15 per hour based on your skills and qualifications....


  • Scarborough, United States Hannaford Supermarkets Full time

    Address: USA-ME-Scarborough-417 Payne Road Store Code: Store 08451 Front End (5151806) Company Overview Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates...


  • Scarborough, United States Hannaford Supermarkets Full time

    Address: USA-ME-Scarborough-417 Payne Road Store Code: Store 08451 Front End (5151806) Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local...


  • scarborough, United States Penske Truck Leasing Co., L.P. Full time

    Location: 77 Postal Service Way Scarborough, ME, 04074 What’s the Job? Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, you’ll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again. You will be the face of Penske—the...


  • Scarborough, Maine, United States Town & Country Federal Credit Union Full time

    At Town & Country Federal Credit Union, we're committed to providing exceptional service to our members. As a Customer Service Representative, you will play a critical role in delivering this promise by handling phone calls and resolving member inquiries.Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Phone...


  • Scarborough, United States Mainely Tubs Full time

    Job Type Part-time Description Embark on a Rewarding Retail Experience with Mainely Tubs! Are you a customer service enthusiast with a passion for creating exceptional experiences? Become an integral member of Mainely Tubs as a Retail Counter Associate. Key Responsibilities Welcoming Ambassador: Greet and engage customers with a warm welcome as they enter...


  • Scarborough, United States Penske Truck Leasing Full time

    Location: 77 Postal Service Way Scarborough, ME, 04074 What’s the Job? Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, you’ll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again. You will be the face of...


  • Scarborough, United States Penske Truck Leasing Full time

    Location: 77 Postal Service Way Scarborough, ME, 04074 What’s the Job? Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, you’ll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again. You will be the face of Penske—the...


  • Scarborough, United States Penske Truck Leasing Co., L.P. Full time

    Location: 77 Postal Service Way Scarborough, ME, 04074 Whats the Job? Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, youll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again. You will be the face of Penskethe person...


  • Scarborough, United States Penske Truck Leasing Full time

    Location: 77 Postal Service Way Scarborough, ME, 04074 Whats the Job? Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, youll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again. You will be the face of Penskethe person...


  • Scarborough, United States Destination Pet LLC Full time

    Job DescriptionJob DescriptionWelcome to Destination Pet. We are One Pack- a united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring creative innovation every day. We are revolutionizing the pet industry. Join us!We are looking to add a...


  • Scarborough, United States Destination Pet LLC Full time

    Job DescriptionJob DescriptionWelcome to Destination Pet. We are One Pack- a united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring creative innovation every day. We are revolutionizing the pet industry. Join us!We are looking to add a...


  • Scarborough, United States Bass Pro Shops Full time

    Bass Pro Shops - 100 Cabela Blvd [Retail Associate / Customer Service] As a Customer Service Outfitter at Bass Pro Shops, you'll: Secure all firearms brought into the store with trigger locks; Check in all Vendor representatives, completing the necessary visitor log information and controlling the visitor badges; Greet all customers as they enter the store;...