Member Specialist

1 week ago

Port Orchard, United States Kitsap Full time
About Us

Kitsap Credit Union is a not-for-profit, member-owned financial cooperative with more than 300 employees and 16 branches throughout Western Washington. We have a passion for making a positive difference. As a $2 + billion-asset credit union, we are deeply committed to our members' financial wellbeing and the prosperity and quality of life in the communities we serve. We are proud to be led by individuals with the experience and skills to drive our organization towards our goals for strategic growth and operational excellence. Our KCU Cares Foundation program focuses on providing resources and support for those struggling with homelessness or hunger and improving the financial well-being of the people in our communities. And beyond monetary efforts, we have provided thousands of hours in staff volunteerism and in-kind support.

At Kitsap Credit Union, our success is built on trust-based relationships and personalized service. We understand our employees are key to our success. They provide the personalized service to our members and contribute to the communities where we live. We are committed to providing a supportive, mission-driven, and inclusive culture where employees can grow their careers. To learn more, visit kitsapcu.org.

About the Role

Kitsap Credit Union is hiring a full-time Member Specialist to work in-person out of our South Kitsap location in beautiful Port Orchard, WA. This position is responsible for creating member loyalty by providing exceptional service and deepening member relationships by cross-selling all products and services, and demonstrating digital and self-serve options.

Quick Facts

Reports to: Branch Manager

Employment Type: Full-time, hourly, non-exempt, in-person

Salary Range: $22.36 - $30 /hr depending on experience

Bonus Target: 5% potential incentive of base pay

Working Hours: Monday-Thursday 9AM-5PM, Friday 9AM-6PM, Saturday 9AM-1PM

Grade: 7BC

Industry: Banking

What you will do

  • Authentically engage members and visitors through asking relevant and meaningful questions, identifying their needs and making appropriate product and service recommendations. Perform daily branch operations, including teller transactions, lending, new accounts and assist members with their financial needs.
  • Proactively generate new loan and membership business through branch sales activities, network with local businesses and participate in community events.
  • Build market position by locating, developing and closing business relationships. Must have the ability to open Business accounts, referring to Member Business Lending for business lending needs.
  • Process loan applications for all consumer lending products as well as Home Equity and Mortgage loans.
  • Promote and effectively demonstrate digital, self-service and assisted self-serve options, with continual education as new products and digital services are introduced.
  • Act as a lead in absence of branch manager by assisting and directing the workflow, act as a resource for staff and members to answer complex questions and or resolve non-routine problems that may arise. Perform teller cash audits, review and approve transaction exceptions.

This role may be right for you if you enjoy connecting with people in a customer service environment and enjoy meeting customer needs with tailored service solutions. You pride yourself on your ability to meet each person as an individual, meet personal sales goals, and contribute to team goals. Your previous employers praise your keen eye for detail, and your previous co-workers talk about your ability to see opportunities and act on them. Your friends consider you welcoming, and your family is proud of your ability to coach others in their financial aspirations.

Basic Qualifications

  • High school diploma or GED
  • One year of experience in a financial institution performing teller, new accounts and account maintenance
  • One year of consumer lending (personal, Auto and Credit Cards) experience
  • Availability during Saturdays and extended business hours
  • Must be registered with the Nationwide Mortgage Licensing System (NMLS) within 30 days of hire and comply with the SAFE Act regulations

Preferred Qualifications

  • Excellent interpersonal communication skills including effective listening, speaking and writing
  • An understanding of credit fundamentals and underwriting criteria
  • Ability to present, explain and refer products and services
  • Proficient in Microsoft Office applications. Learn and maintain strong level of Kitsap Credit Union's core operating systems and self-service technology (iPhones, Androids, etc.)

Our Values

Integrity: We believe in acting with honesty, trust, and respect which are at the forefront of our daily engagement.

Responsibility: We believe that responsibility is holding ourselves accountable for our decisions, actions, and their outcomes.

Collaboration: We believe in the power of a diverse group of people working together to achieve a united outcome.

Authenticity: We believe activities in actions that demonstrate our commitment to be transparent, dependable, and genuine in every day.

What We Offer

Not only are we one of the largest credit unions in Washington State, and growing, but we are also a company that cares about its employees. We back that up for our employees by offering competitive pay and a benefits package that helps support you and your family's lifestyle. We value our employees, and we strive to keep our benefits comprehensive and affordable. Some of our benefits include:

Careers | Kitsap Credit Union (kitsapcu.org)

  • Free onsite parking
  • Annual time off and sick time accrued
  • 11 Paid holidays
  • 1 Personal day
  • Medical, Dental, Vision, Short- and Long-term Disability, Life and AD&D Insurance
  • Employee Assistance Program
  • Choose from a PPO medical plan or a High Deductible with a Health Savings Account
  • 3% KCU funded Safe Harbor Contribution to your 401K
  • KCU will match up to 2% of your 401K contributions
  • All 401K contributions are 100% vested
  • Potential annual incentive in all roles within Kitsap Credit Union
  • Tuition reimbursement
  • 8 hours of paid volunteer time off
  • Discounts on KCU's products and services
  • Paid Care.com membership

We believe in the power of belonging - it's in our DNA as a not-for-profit, member-owned cooperative. Our un-bank-like structure ensures that we remain all about people: our members, our employees, and the people in the communities where we live and work. We work hard to provide a collaborative and inclusive environment where you can grow and excel in your career.

We are dedicated to serving our members by providing personalized experiences, convenient access, and highly competitive products and services. But it goes much deeper than that. For more than 86 years, we have been relentless about making a positive difference in our communities. We understand that when our members and communities succeed, we all succeed, and that success can't happen without great employees. If this is the kind of organization, you're looking for.

****** Employment is contingent upon satisfactory credit, background, and reference checks. Kitsap Credit Union is an Equal Opportunity Employer. All qualified applicants for employment will receive consideration without regard to sex, marital status, race, color, religion, national origin, age, veteran status, disability, genetic information, or any other protected status. ******

#BRNLearn More

  • Member Specialist

    3 weeks ago

    Port Orchard, United States Kitsap Full time

    About UsKitsap Credit Union is a not-for-profit, member-owned financial cooperative with more than 300 employees and 16 branches throughout Western Washington. We have a passion for making a positive difference. As a $2 + billion-asset credit union, we are deeply committed to our members' financial wellbeing and the prosperity and quality of life in the...

  • Diagnostic Imaging Specialist

    3 weeks ago

    Port Orchard, Washington, United States Fusion Medical Staffing-Radiology Full time

    About the RoleFusion Medical Staffing-Radiology is seeking a skilled Diagnostic Imaging Specialist for a 13-week travel assignment in Port Orchard, Washington.This is an exciting opportunity to utilize your expertise as a Magnetic Resonance Imaging Technologist and make a positive impact in the lives of patients. As a Diagnostic Imaging Specialist, you will...

  • Diagnostic Imaging Specialist

    2 weeks ago

    Port Orchard, Washington, United States Skyline Med Staff Allied Full time

    Skyline Med Staff Allied is a leading provider of travel healthcare professionals. We are currently seeking a skilled Diagnostic Imaging Specialist to join our team for a 13-week assignment in Port Orchard, Washington.About the AssignmentThis exciting opportunity offers a chance to work as a Diagnostic Imaging Specialist in a dynamic and fast-paced...

  • Merchandiser Specialist

    3 weeks ago

    Port Orchard, United States Acosta Group Full time

    Merchandiser Specialist General Information Company: PRE-US Location: PORT ORCHARD, Washington, 98366 Ref #: 78777 Pay Rate: $ 17.00 Experience/skills and/or location may influence position wage rate Range Minimum: $ 17.00 Range Maximum: $ 17.00 Function: Merchandising Employment Duration: Part-time Description and Requirements As a Premium...

  • Diagnostic Imaging Specialist

    3 weeks ago

    Port Orchard, Washington, United States Uniti Med Full time

    Job Title: Diagnostic Imaging SpecialistAbout the Role:We are seeking a highly skilled Diagnostic Imaging Specialist to join our team for a 13-week assignment in Port Orchard, Washington. As a key member of our radiology team, you will be responsible for conducting MRI procedures and ensuring the highest level of patient care.Key Responsibilities:Conduct...

  • Pediatric Healthcare Specialist

    3 weeks ago

    Port Orchard, Washington, United States Soliant Full time

    Job OverviewSoliant is seeking a highly skilled Pediatric Healthcare Specialist to join our team of dedicated professionals.CompensationThe estimated annual salary for this position ranges from $172,800 to $200,000, based on experience and qualifications.Key ResponsibilitiesProvide direct healthcare services to students, including first aid, administering...

  • Diagnostic Imaging Specialist

    3 weeks ago

    Port Orchard, Washington, United States Host Healthcare Full time

    We are seeking a skilled Diagnostic Imaging Specialist to join our team at Host Healthcare. As a trusted travel healthcare company, we provide exceptional opportunities for professionals in the allied health field.About the JobThis 13-week assignment offers a competitive salary of $95,000 per year, paid every two weeks, which translates to approximately...

  • Travel MRI Imaging Specialist

    5 days ago

    Port Orchard, Washington, United States Genie Healthcare Full time

    About Genie HealthcareGenie Healthcare is a rapidly growing nurse travel agency in the USA, serving hundreds of facilities and boasting over 4000 current travel RN contracts. Our commitment to quality care and comprehensive service has enabled us to establish a strong presence in nearly every corner of the nation.We provide travel nurses with flexibility,...

  • Traveling Diagnostic Imaging Specialist

    3 weeks ago

    Port Orchard, Washington, United States Travel Nurses, Inc. Full time

    We are seeking a skilled Travel MRI Technologist to join our team at Travel Nurses, Inc. This 13-week assignment in Port Orchard, Washington, offers an excellent opportunity for professionals looking for travel work.Job SummaryThis job requires experience as an MRI Rad Tech with recent tenure of 1-2 years. The selected candidate must be adaptable and...

  • Diagnostic Imaging Specialist

    3 weeks ago

    Port Orchard, Washington, United States Magnet Medical Full time

    Magnet Medical is seeking a skilled Diagnostic Imaging Specialist to join their team for a travel opportunity in Port Orchard, Washington.Job OverviewThis 13-week assignment requires a highly motivated and experienced MRI Technologist to work 40 hours per week with 10-hour shifts, typically during the day. As a member of our team, you will be responsible for...

  • Occupational Therapy Specialist

    7 days ago

    Port Orchard, Washington, United States PO SNF Operations LLC Full time

    Job Summary:We are seeking a skilled Occupational Therapist to join our team at Avamere Rehabilitation at Ridgemont in Port Orchard, WA. As an Occupational Therapy Specialist, you will play a vital role in providing high-quality patient care and directing all aspects of treatment planning.Key Responsibilities:Provide occupational therapy services to patients...

  • Advanced MRI Imaging Specialist

    6 days ago

    Port Orchard, Washington, United States AHS Staffing Full time

    Company OverviewAHS Staffing is a leading healthcare staffing agency that prioritizes personalized and transparent experiences for its professionals. Our commitment to individualized job matching, clear communication, and dedicated recruiter support sets us apart in the industry.We strive to provide a seamless experience from application to placement,...

  • Mobile Imaging Specialist

    6 days ago

    Port Orchard, Washington, United States Medical Solutions Full time

    We are seeking a highly skilled and motivated Mobile Imaging Specialist to join our team in Port Orchard, Washington. As a key member of our team, you will play a critical role in providing high-quality medical imaging services to our patients.About the JobThis is a 13-week contract position with 40 hours per week and a shift schedule of 10 hours per day....

  • Diagnostic Imaging Professional

    6 days ago

    Port Orchard, Washington, United States Uniti Med Full time

    Uniti Med is currently seeking a highly skilled Diagnostic Imaging Professional to fill the role of a Travel MRI Specialist in Port Orchard, Washington.About the OpportunityThis 13-week travel assignment will require the successful candidate to work a total of 40 hours per week, with each shift lasting 10 hours. The employment type for this position is...

  • Child Development Specialist

    3 weeks ago

    Port Orchard, Washington, United States ProCare Therapy Full time

    **ProCare Therapy Opportunity:**We are seeking a highly skilled and passionate Child Development Specialist to join our team. As a key member of our educational resources department, you will be responsible for overseeing a diverse K-12 caseload within a caring and supportive school district.Job Overview:This is a full-time position that involves conducting...

  • Diagnostic Imaging Specialist

    3 weeks ago

    Port Orchard, Washington, United States AMN Healthcare Allied Full time

    Job SummaryWe are seeking a skilled Diagnostic Imaging Specialist to join our team on a travel assignment in Port Orchard, Washington. As a member of our team, you will be responsible for performing diagnostic imaging procedures using computed tomography (CT) scanners.About the RolePerform high-quality CT scans and other diagnostic imaging procedures to...

  • Team Member and Sales Support Specialist

    3 days ago

    Port Arthur, Texas, United States 7-Eleven Full time

    Team Member and Sales Support SpecialistAs a Team Member and Sales Support Specialist at 7-Eleven, you'll play a critical role in ensuring our customers have an exceptional shopping experience. This includes:Providing prompt, efficient, and courteous customer service.Maintaining a clean, customer-friendly environment in the store.What We OfferAn estimated...

  • Traveling Therapist with Excellent Communication Skills

    3 days ago

    Port Orchard, Washington, United States OneStaff Medical Full time

    At OneStaff Medical, we are seeking a skilled Speech Language Pathologist for a rewarding travel opportunity in Washington. This role is ideal for professionals looking to expand their skills and experience in a dynamic environment.About the RoleThe successful candidate will work with patients across various age groups to address speech and language...

  • Financial Services Representative

    2 weeks ago

    Port Orchard, Washington, United States Kitsap Full time

    About Kitsap Credit UnionOverviewKitsap Credit Union is a not-for-profit, member-owned financial cooperative with over 300 employees and 16 branches across Western Washington. We strive to make a positive impact in the communities we serve by providing personalized service and competitive products.We're proud of our $2 billion-asset credit union status,...

  • Firefighter and Paramedic Specialist

    3 weeks ago

    Port Orchard, Washington, United States South Kitsap Fire Rescue Full time

    We are seeking a highly skilled and experienced Firefighter/Paramedic to join our team at South Kitsap Fire Rescue. As a key member of our emergency response team, you will be responsible for responding to emergency calls, providing medical care and transportation, and performing firefighting duties.About the RoleThis is an exciting opportunity for a...