Technical Writer

2 weeks ago

Washington, United States Seneca Holdings Full time

Seneca Technologiesis part of the Seneca Nation Group (SNG) portfolio of companies. SNG is the federal government contracting business wholly owned by the Seneca Nation of Indians. SNG meets mission-critical needs of federal civilian, defense, and intelligence community customers across a variety of domains. The SNG portfolio receives shared services support from its parent company Seneca Holdings and is comprised of multiple companies that participate in the Small Business Administration 8(a) program. To learn more visit www.senecanationgroup.com and follow us on LinkedIn.

The Seneca Nation Group companies offer competitive compensation and a strong benefits package including comprehensive medical and dental care, matching 401K, paid time off, flexible spending accounts, disability coverage, and other benefits that help provide financial protection for you and your family. We pride ourselves on our collaborative work environment and culture which embraces our mission of providing financial and non-financial benefits back to the members of the Seneca Nation.

Seneca Technologies is seeking a Technical Writer in the Washington, DC metro region. The objective of this work is to support a large GenAI program for our IRS customer.

Responsibilities include, but are not limited to:

The Technical Writer research, writes, edits, and proofreads technical documents or sections of documents such as manuals, procedures, specifications, special reports, and any other customer deliverables and documents. Works with management, technical staff, authors, and subject matter experts (SME) to define documentation content, guidelines, specifications, and development schedules. Organizes, develops, drafts, revises, and edits detailed deliverables and documents for technical and non-technical audiences. Ensures technical documentation is accurate, complete, meets editorial and government specifications and adheres to standards for quality, graphics, coverage, format, and style. Assists in establishing style guidelines and standards for texts and illustrations. Maintains records and files of work and revisions.

Basic Qualifications:

  • Five (5) or more years of experience in technical writing.
  • Thorough knowledge of the principles and practices of technical research, writing, and editing.
  • Excellent verbal and written communication skills with the ability to clearly translate technical concepts into readable and usable language for a variety of audiences.
  • Demonstrated expertise in documentation software, desktop and electronic publishing, web design, computer graphics, flowcharting software, etc.
  • Proficiency in Microsoft 365 with emphasis on Word, Excel, Access, PowerPoint, and Outlook.
  • Experience in development and maintenance of procedures and job aids.
  • Experience in requirements gathering and interfacing with stakeholders.
  • Ability to work effectively with others in a team-oriented setting.
  • Ability to communicate effectively both orally and in writing.
  • Ability to obtain and maintain an IRS security clearance.

Diversity, Equity & Inclusion Statement:

The Seneca Holdings family of companies is committed to building an inclusive work environment that encourages, supports, and celebrates the diversity of our employees. We recognize that an inclusive corporate culture improves how we support our customers and also improves the collective impact we can make in our communities.

Equal Opportunity Statement:

Seneca Holdings provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex/gender, sexual orientation, national origin, age, disability, marital status, genetic information and/or predisposing genetic characteristics, victim of domestic violence status, veteran status, or other protected class status. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training. The Company also prohibits retaliation against any employee who exercises his or her rights under applicable anti-discrimination laws. Notwithstanding the foregoing, the Company does give hiring preference to Seneca or Native individuals. Veterans with expertise in these areas are highly encouraged to apply.

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