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Head of User Experience

1 month ago

New York, United States Walsh Employment Full time

Our client is an iconic and global brand organization dedicated to news, sports, culture and entertainment. The business operates as a multi-platform media company spanning print, digital, video, audio, and more. We are now looking for a talented Head of UX/UI to join their fast paced, deadline driven and successful team and create engaging experiences for current and potential customers.


Head of UX/UI


Manhattan, NY – hybrid.


$180-190K plus excellent benefits package.


To be successful in this role:

You will be a confident Head of UX/UI with 5+ years of experience in managing UX teams for the Media and Entertainment industry. You will feel comfortable being a close partner to Editorial, Product, Audience Development teams and more, and have previous experience within a media company or a demonstrated interest in storytelling.


Other requirements for this role include:

  • Experience heading up a customer-facing UX organization; establishing and organizing a team or department focused on designing and improving the user experience (UX) for customers who interact with a company's products or services
  • Creating a structured approach to understanding and enhancing the ways customers engage with the company's offerings, ensuring their needs and preferences are met effectively.
  • Demonstrated the ability to be a self-starter who will be continuously focused on identifying UX/UI opportunities
  • The ability to implement innovation and experimentation frameworks within the organization
  • Superior experience leading UX design teams in a range of projects, spanning both UX and UI
  • Experience working with and developing design systems
  • Experience working with multiple stakeholders and executives including cross functional teams in a very collaborative environment
  • Proven abilities as a skilled communicator across teams who can manage projects in a fast-paced environment
  • Strong Media & Entertainment background
  • Experience of owning large UX projects within a media organization
  • A stable career history of at least 10 years


Job role and responsibilities:

As the Head of UX/UI, you will lead the UX design and strategy across the network (sites, apps, championing best practices and industry leading approaches), and partner with key stakeholders to leverage our analytics and data tools to shape UX decisions.


Other responsibilities for this role include:

  • Lead UX research, competitive analysis and user testing
  • Lead the implementation of an A/B testing practice, including identifying strong test cases and opportunities, creating hypotheses, designing test variations, and leveraging results to arrive at optimal solutions
  • Collaborate closely with the product, data and engineering teams to arrive at best-possible solutions, throughout the design and development lifecycle
  • Mentor and manage talent
  • Maintain project management system in support of our highly collaborative environment
  • Maintain and expand design systems


Benefits:

  • In addition to compensation, the company provides a comprehensive and highly competitive benefits package, with a variety of physical health, retirement and savings, caregiving, emotional wellbeing, transportation, and other benefits, including “elective” benefits that employees may select to best fit their personal needs and situation.

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