Guest Service Representative
4 weeks ago
Front Desk AgentPOSITION SUMMARYOrganize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing. Activate and file room keys. Process all guest requests and relay messages. Print contingency lists to have a record of all guests in case of emergency. Identify and explain room features to guests; supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest. Follow up on any outstanding requests or problems from the previous day and are resolved. Run and review daily reports/logs. Complete designated cashier and closing reports in the computer system. Accept and record wake-up call requests and deliver to appropriate department. Count bank at beginning and end of shift; secure bank. Process all payment types, adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges; provide change. Notify Loss Prevention/Security of any guest reports of theft.Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
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Guest Service Representative
4 weeks ago
New York, United States Marriott Hotels Full timeMarriott Hotels - JobID: 158EF887228E71B3A05753E55B50A2B4 [Front Desk Agent / Concierge] As a Guest Service Representative at Marriott Hotels, you'll: Assist guests with check-in and check-out processes; Provide information about hotel services and amenities; Handle guest inquiries and complaints in a professional manner; Ensure guest satisfaction by...
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Guest Service Representative
2 weeks ago
New York, United States Marriott Hotels Full timeMarriott Hotels - JobID: 7564277D18AC042B400A9A5D44338214 [Front Desk Agent / Concierge] As a Guest Service Representative at Marriott Hotels, you'll: Assist guests with check-in and check-out processes; Provide information about hotel services and amenities; Handle guest inquiries and complaints in a professional manner; Ensure guest satisfaction by...
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Guest Service Representative
4 weeks ago
New York, United States The John Gore Organization Full timeGuest Service RepresentativeThe John Gore Organization is the leading presenter, distributor, and marketer of Broadway theatre worldwide. Under the leadership of theater producer and owner John Gore, its family of companies includes Broadway Across America, Broadway.com, The Broadway Channel, BroadwayBox.com and Group Sales Box Office. Its productions span...
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Guest Service Representative
1 hour ago
New York, New York, United States Broadway Across America Full timeTHE JOHN GORE ORGANIZATIONis the leading presenter, distributor, and marketer of Broadway theatre worldwide. Under the leadership of theater producer and owner John Gore, its family of companies includes Broadway Across America, , The Broadway Channel, and Group Sales Box Office. Its productions span Broadway, Off Broadway, London's West End, Japan and 48...
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Guest Service Representative
3 weeks ago
York, United States Nothing Bundt Cakes Full timeJoin Our Growing FamilyFrom "Happy Birthday" to "Just Because," Nothing Bundt Cakes is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant's Heart, the Spirit of a Champion and...
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Guest Service Representative
4 weeks ago
New York, United States NYC Staffing Full timeJob PostingJob Number 25180118 Job Category Rooms & Guest Services Operations Location New York Marriott Downtown, 85 West Street at Albany Street, New York, New York, United States, 10006 Schedule Full Time Position Type Non-Management Pay Range: $34.30-$40.36 per hourPOSITION SUMMARYOrganize, confirm, process, and conduct all guest check-ins/check-outs,...
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Guest Service Representative
4 weeks ago
New Castle, PA, United States Fairfield Inn & Suites by Marriott Full timeThe Guest Service Representative (GSR) embodies the property's commitment to exceptional service, ensuring guests receive efficient, courteous, and professional assistance in all front office operations. The Guest Service Representative plays a key role in ensuring guests have a memorable and enjoyable stay at our properties. They are responsible for...
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Guest Service Representative
4 hours ago
New York, NY, United States Marriott International Inc Full timeJob DescriptionPOSITION SUMMARY Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing. Activate and file room keys. Process all guest requests and relay messages. Print contingency lists to have a record of all guests in case of emergency....
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Guest Service Representative
2 days ago
New York, NY, United States Marriott Full timeAdditional Information Job Number 25180118 Job Category Rooms & Guest Services Operations Location New York Marriott Downtown, 85 West Street at Albany Street, New York, New York, United States, 10006VIEW ON MAP...
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Guest Service Representative
2 weeks ago
New York, NY, United States Marriott Full timeAdditional Information Job Number 25180118 Job Category Rooms & Guest Services Operations Location New York Marriott Downtown, 85 West Street at Albany Street, New York, New York, United States, 10006VIEW ON MAP...
