Housekeeping Floor Supervisor

4 weeks ago

Naples, United States Four Seasons Hotels Full time

Housekeeping Floor SupervisorThe Housekeeping Floor Supervisor directs a section of the Housekeeping team to assure that guest rooms and public areas are cleaned to our exact Four Seasons standards.Essential Functions:Inspects the work of a team of Room Attendants and House Attendants responsible for the cleaning and upkeep of a specific area of the hotel. Trains and coaches the team.Schedules work to be done daily, collects room and floor status sheets for assigned work areas. Monitors each Room Attendant's daily progress. Inspects completed rooms to assure that all standards have been met. When standards have been missed, brings employee back to room to correct the deficiency. Coordinates work orders in assigned section. Follows up to be sure work is completed. Releases checkout rooms to be sold.Monitors the performance of House Attendants. Assures that there are sufficient supplies on the guest floors. Checks cleanliness of guest corridors, stairwells, elevators and Linen Closets.Complies with Four Seasons' Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.Works harmoniously and professionally with co-workers and supervisors.Non-Essential Functions:Assists with responsibilities and duties in the absence or heavy volume in the areas of Lobby Attendant, Room Attendant and House Attendant.What You Bring:Ability to read, write, and speak EnglishPrevious Housekeeping experience preferredWhat We Offer:Lucrative salaryMarket-leading benefits package that includes: Medical, Dental, Vision, and 401K with employer matching all starting at 30 daysTime off plans starting on the day of hireAn opportunity to be a part of a cohesive team in an inclusive work environmentComplimentary and discounted hotel stays around the worldWellbeing and mental health initiatives and focused companyEmbracement and promotion of diversity in our workplaceComplimentary employee meals and beveragesTuition reimbursementFour Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.

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