Senior Business Analyst

3 weeks ago

Austin, United States Capgemini Full time

This is a Business Analyst (BA) not a Data Analyst. The BA will work as a liaison and gather requirements to implement new billing services.

Job Title: Senior Business Analyst – IT Financial Management (ITFM) Systems


Location: Ideally near one of our offices- Austin, Dallas, Atlanta


Job Description:

As part of our Infrastructure Managed Services business unit, this role works closely with our client, SCPs and customers. This role is a key linchpin in our ability to deliver invoices timely and for the continued implementation of new services into the program billing. Communication skills are important here as are patience and a sense of humor.

Monthly Invoice:

  • Handling the data feeds and integrations from multiple vendors into the Digital Fuel IT Financial Management Tool (ITFM)
  • Analyze data and solve/identify issues arising from the data feeds or the ITFM tool
  • Handle the rate table representing the contractual rates and pricing types for all Service Provider vendors including updates for new services and changes to existing services
  • Run incidents for invoicing or ITFM tool-related issues
  • Release invoice in ITFM as well as the invoice closing tasks
  • Work with tools support team to solve issues with integration jobs

Business Analysis:

  • Gather requirements for new services to resolve data source and logic required to provide actionable development items for the ITFM developer to implement
  • Test development against source data and lead the UAT with the Service Providers and Client
  • Lead the queue of ITFM Enhancements requested including client and Service Provider prioritization

Reporting:

  • Report development and availability within the ITFM tool
  • Own dispute metric report and dashboard providing performance metrics for the lifecycle of customer disputes


Required Skills:

Prior experience gathering IT requirements

ITAR requires US Citizen or Green Card holder work authorization

Above average Excel Proficiency

Analytical and detail oriented


Desired Skills:

Familiarity with Apptio, IT Financial Management and ServiceNow would be helpful


We offer competitive $alary and excellent benefits

Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.


This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.

Click the following link for more information on your rights as an Applicant -

What we offer:

Your career matters to you and is important to us too. Because your goals and needs are constantly evolving, we offer visibility, leeway and support to help you grow and progress in your career. This approach builds notably on our comprehensive competency framework, our personal development, training and career management programs, and our University innovative and business-focused learning curriculums.

We promote a culture of diversity. We believe working with talented individuals from different backgrounds and points of view is a strategic advantage and an ongoing opportunity. Diversity enriches our creative solutions and adds value for our clients.

Our Shared values have been at the heart of the group since our formation. They are honesty, boldness, trust, freedom, team spirit, modesty and fun. These values influence the way we meet client needs while respecting the regulatory requirements of each country in which we operate, and the way we promote ethically sound practices within Capgemini and in our partnerships.

Capgemini is committed to building a workforce of employees with diverse backgrounds and work experiences.

*LI-CV1

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