Property Claims Advocate

6 days ago

Atlanta, United States Aon Full time

Aon is looking for a Property Claims Advocate in our Aon Global Risk Consulting Group

Are you ready to begin a new challenge and work with the best Insurance Professionals in the business? Then this just maybe the new opportunity you are looking for

As part of an industry-leading team, you will help empower results for our clients by delivering innovative and effective solutions as part of our AGRC team. The qualified candidate can be office based, hybrid, in office 3 days a week. We are also open to a candidate working remotely, virtual from home.

Your Impact as a Property Claims Advocate

Applicant should have an understanding of property insurance policy terms and conditions. Applicant must be proficient in managing client, carrier and insurance brokerage relationships. Excellent organization and communication skills are a must. Should be able to effectively explain general property claims concepts to clients both internal and external.

Duties and responsibilities
  • Advocate on clients‘ behalf as respects commercial property damage and business interruption claims
  • Assist clients in presenting claims in accordance with policy terms.
  • Develop claims strategy. Act as liaison between clients and insurers and their consultants.
  • Proactively manage accountability of adjusters to established claims handling protocols/timetables.
  • Coordinate activities with insurer representatives and claims preparation teams, attend adjuster meetings.
  • Follow through for collection and payment of claims.
  • Provide continuous communication to internal Aon account team.
  • Enter claim related information into databases.
  • Provide services to improve and monitor claims processes and assist in reducing client loss costs by ensuring highest level of service from claims administrators.
  • Advise regarding selection process of independent adjusters as requested.
  • Escalate claims to senior management when warranted.
  • Travel as necessary to support clients.
  • May have flexibility to work remotely.
Required skills and qualifications
  • Minimum of 3-5 years related claims experience adjusting commercial property claims.
  • The individual in this position must be a proven performer with strong technical knowledge in property insurance and corresponding work experience handling complex quota-share losses.
Minimum education
  • Bachelor‘s degree or equivalent experience

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

How we support our colleagues

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two ‘Global Wellbeing Days‘ each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognize that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. People with criminal histories are encouraged to apply.

We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email

For positions in San Francisco and Los Angeles, we will consider for employment qualified applicants with arrest and conviction record in accordance with local Fair Chance ordinances.

Nothing in this job description restricts management‘s right to assign or reassign duties and responsibilities to this job at any time.

Pay Transparency Laws:

The salary range for this position (intended for U.S. applicants) is $70,000 to $90,000 annually. The actual salary will vary based on applicant‘s education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant‘s geographic location.

The salary range reflected is based on a primary work location of Texas. The actual salary may vary for applicants in a different geographic location.

This position is eligible to participate in one of Aon‘s annual incentive plans to receive an annual discretionary bonus in addition to base salary. The amount of any bonus varies and is subject to the terms and conditions of the applicable incentive plan.

Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon‘s discretion; medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.

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