Security Service Tecnician

1 month ago


Nashville, United States Schneider Electric Full time

Schneider Electric is looking for an Security Service Technician


We are looking for an experienced Security Service Technician that has 3 plus years’ experience and has obtained broad knowledge through extensive work experience in relevant role(s) in Services as a Field Service Technician.

The work focuses on configuring, calibrating, and repairing technical products and systems at customer field locations including:

Performing a variety of maintenance and technical support on installed products and equipment remote or on site.

Troubleshooting, diagnosing, and resolving malfunctions

Determining when products should be upgraded or replaced

Respond to On Demand service calls.

Participation in after-hours on call rotation when appropriate

May provide onsite training for customer support personnel

Familiarity with relevant industry standards and best practices

Requires broad knowledge of operational procedures and tools obtained through work experience and may require vocational or specific technical education. May require the following proficiency:

Works under limited supervision for routine situations.

Provides assistance and training to other employees.

Problems typically are not routine and require analysis to understand.

Execute maintenance and repair on customer installed base, in a specific delimited know-how

Requirements:

CCTV Knowledge and Experience

Networking and device protocol networking experience

Installation and servicing of commercial access control systems.

Experience with commercial and industrial customer sites

Strong troubleshooting skills

Continuum a plus but not required.

Schneider Electrics Access & Security Expert a plus but not required.

Avigilon, Vista, Pelco, Genetec or Milestone a plus

Software House

EcoStruxure Experience a plus



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