Director of Operations

3 weeks ago

Spartanburg, United States Chick-fil-A Restaurants Full time

We are looking for enthusiastic individuals to join our team at both of our locations, Chick-fil-A of Boiling Springs and Chick-fil-A of Spartanburg (Asheville Hwy). We want candidates who are passionate about building teams, empowering others, and creating a positive culture. We believe that leadership means service to others and striving to have a positive impact on everyone you come into contact with. The Operations Director position is a “hands-on” management opportunity designed to give you a career in the most highly-esteemed restaurant chain in the nation while providing opportunities for your professional growth and development. This individual will rotate through critical areas of the restaurant learning all aspects of the business. During each rotation, this individual will receive vision, coaching, business “scorecard” metrics, problem solving skills, training to develop others and opportunities to raise up talent within the business. We are seeking individuals who are self-starters and possess entrepreneurial leadership that inspires and influences others to further capacity. Applicants who want to pursue excellence are encouraged to apply.



This individual will be a part of the leadership team from the beginning; being led and developed by Senior Director of Operations, as well as the Owner/Operator, to accomplish our mission while living out our purpose. This individual will attend bi-monthly Director Meetings and monthly group meetings with the Owner. The ideal candidate must have a team player mentality, be able to quickly adapt to change, and have a positive attitude. The candidate must have flexible availability, with the ability to open and close, and be able to work Saturdays in a fast-paced environment, working 45-50 hours each week. Part of that time will include spending time on floor operations, leading and influencing the team. As part of the program, this individual will get to lead others, build relationships with customers and team members, and have the ability to capitalize on their gifts.



Opportunities at two of our locations: You will only be at one (1) location.


3902 Highway 9

Boiling Springs, SC 29316


1790 Asheville Highway

Spartanburg, SC 29303



Leading a high-performance team with a focus on systematically and effectively communicating all related goals and success factors to team members.

Managing day-to-day restaurant operations.

Implementing policies and procedures to reduce costs, increase productivity, & promote sales.

Maintaining a work environment that ensures and promotes food safety.

Working “hands-on” in various FOH and BOH positions

Assist in training team members in company standards, ensuring proper knowledge of menu, company policies & procedures.

Facilitate weekly schedule for team members, adjusting when needed.

Help the Owner/Operator and Leadership Team grow our business and impact our community.

MUST have excellent communication skills (written, verbal, and be well spoken)

Bachelor’s Degree

Demonstrates loyalty, integrity, motivation, dependability, empathy, and professionalism

A passion for people and service

Able to lead, coach and delegate a team of individuals in a fast-paced environment

Able to make quick decisions with the restaurant's best interest in mind

Ability to develop others

Eagerness to learn and improve yourself


  • Additional Benefits: Health Insurance, 401K, Paid Vacation, Free Meals for Director and spouse/children, and Excellent Career Advancement Opportunities

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