Operational Performance Manager

4 weeks ago


Westerville, United States DHL Supply Chain Full time

Would you like to join the Logistics Company for the World? DHL Supply Chain is just that.

Become an essential part of everyday life, by contributing to an organization that is Connecting People and Improving Lives. If you have a passion for people, a desire to problem-solve, and eagerness to pursue continuous improvement opportunities… we look forward to exploring career possibilities with you

Job Description


To ensure the delivery of consistent operational processes and results for all sites and accounts within the sector while managing the activities related to operational performance. Utilize the guidance provided by the Operational Excellence Team and Operations to drive consistent performance metrics and activities that optimize site performance. Actively participate and champion operational performance activities within your site and partner with the sectors and region to align and share best practices.


Responsibilities


  • Primary point of contact for operational leaders in regards to operational performance and related initiatives (labor/resource planning, operational standardization, continuous improvement and operational management systems
  • Effectively communicate operational performance throughout the hierarchy, including actions, results, and initiatives to/from customer, to/from sites
  • Actively engage with the Operational Excellence team for guidance on the execution of core OE activities at a single site or multi-site level. This includes execution of management system or program requirements, site level trainings and SOPs, site assessments and reporting.
  • Focus on site or multi-set/ sector labor planning model, inclusive of all tools and analytics. Engage, train and advise operational analysts and site lea leaders on the use of the model and analytics. Advise on best practices and utilize reporting as a means to monitor and reinforce the effectiveness efficiency that labor planning optimization can provide.
  • Drive labor efficiency and savings by understanding the impacts operational issues have and communicate with the site leadership teams on how these issues impact overall efficiency planning and ultimate savings to the P&L
  • Work with operational leaders to ensure operational performance’s disciplines align with business and account strategies
  • Manage the analysis of performance statistics and ensure strategy to drive metric improvement
  • Primary sponsor of projects related to operational performance and key project initiatives
  • Responsible for managing internal projects related to the overall performance of your site(s).
  • Champion continuous improvement process initiatives across customer sites and sector as appropriate
  • Communicate and educate associates on the understanding of operational performance and the manner in which they contribute


Required Education and Experience


  • Bachelor’s degree in Industrial Engineering, Manufacturing Engineering or related discipline, required
  • Master’s degree in Engineering or related discipline, preferred
  • 5-10 years of experience in engineering, operations, quality, continuous improvement or business process engineering required. Lean Six Sigma Green Belt Certification or higher preferred.
  • Experience in Distribution plus WMS highly desirable.

Our Organization has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement. We offer competitive wages, excellent affordable insurance benefits (including health, dental, vision and life), 401K plan, paid vacation and holidays.


Our Organization is an equal opportunity employer.



  • Westerville, United States DHL Supply Chain Full time

    Would you like to join the Logistics Company for the World? DHL Supply Chain is just that.Become an essential part of everyday life, by contributing to an organization that is Connecting People and Improving Lives. If you have a passion for people, a desire to problem-solve, and eagerness to pursue continuous improvement opportunities… we look forward to...


  • Westerville, United States DHL Supply Chain Full time

    Would you like to join the Logistics Company for the World? DHL Supply Chain is just that.Become an essential part of everyday life, by contributing to an organization that is Connecting People and Improving Lives. If you have a passion for people, a desire to problem-solve, and eagerness to pursue continuous improvement opportunities… we look forward to...


  • Westerville, United States DHL Germany Full time

    The Director of Operations Performance role will be responsible for leading the Consumer sector strategy for Accelerated Digitalization, focusing on Innovation and Data Analytics. Director Operations Performance Are you an innovative thinker who can easily prioritize and communicate key points quickly? Do you want to have a direct impact on customers and the...


  • Westerville, United States agilon health Full time

    Company:AHI agilon health, inc.Job Posting Location:Columbus, OHJob Title: Manager, Performance ManagementJob Description: Essential Job Functions:The Manager will implement the strategic vision, manage and lead the development & dissemination of strategic information in the marketSupport the analytical roadmap for each market, to identify new opportunities...


  • Westerville, United States DHL Germany Full time

    SRD Operations Performance The Operations Performance role is responsible for the identification, execution and leadership of Operations Performance within Sector and will lead a team focused on standardized approaches across the Sector, related to two or more of the following sub teams: Safety, Operations Systems, Innovation, automation, Digitalization,...


  • Westerville, United States agilon health Full time

    Company: AHI agilon health, inc. Job Posting Location: Columbus, OH Job Title: Director, Performance Management (Remote) Job Description: Work Location: This is a remote position, where the candidate needs to be based in the East Coast Time Zone (EST). Position Summary: The Director of Performance Management (Medical Economics) will have a strong...


  • Westerville, United States agilon health Full time

    Company:AHI agilon health, inc.Job Posting Location:Columbus, OHJob Title: Director, Performance Management (Remote)Job Description: Work Location:This is a remote position, where the candidate needs to be based in the East Coast Time Zone (EST).Position Summary: The Director of Performance Management (Medical Economics) will have a strong background in...


  • Westerville, United States DPDHL Full time

    This role will be based in the Mechanicsburg, PAregion. Performance Engineer II Are you looking for a challenging and rewarding opportunity in a fast-paced environment?Do you take an analytical approach to design complex and innovative solutions that exceed customer expectations and directly impact a growing business?Do you enjoy being part of a passionate...


  • Westerville, United States DHL Germany Full time

    Performance Engineer II Are you looking for a challenging and rewarding opportunity in a fast-paced environment?Do you take an analytical approach to design complex and innovative solutions that exceed customer expectations and directly impact a growing business?Do you enjoy being part of a passionate team that works with stakeholders from across the...


  • Westerville, United States DPDHL Full time

    This role will be based in the Mechanicsburg, PAregion. Performance Engineer II Are you looking for a challenging and rewarding opportunity in a fast-paced environment?Do you take an analytical approach to design complex and innovative solutions that exceed customer expectations and directly impact a growing business?Do you enjoy being part of a passionate...


  • Westerville, United States DPDHL Full time

    This role will be based in the Mechanicsburg, PAregion. Performance Engineer II Are you looking for a challenging and rewarding opportunity in a fast-paced environment?Do you take an analytical approach to design complex and innovative solutions that exceed customer expectations and directly impact a growing business?Do you enjoy being part of a passionate...


  • Westerville, United States DPDHL Full time

    This role will be based in the Mechanicsburg, PAregion. Performance Engineer II Are you looking for a challenging and rewarding opportunity in a fast-paced environment?Do you take an analytical approach to design complex and innovative solutions that exceed customer expectations and directly impact a growing business?Do you enjoy being part of a passionate...


  • Westerville, United States Vertiv Full time

    POSITION SUMMARY Responsible for overall operations and customer experience for the field service organization.  Provide business, managerial, and technical direction to multiple region supervisors. Leads a field service business focused on safe work practice and operational excellence. Effectively recruits, develops, and retains...


  • Westerville, United States Fred Astaire Dance Studios Full time

    Job DescriptionJob DescriptionWe are growing! Fred Astaire Dance Studios® is excited to be adding to our team of professionals. We are currently hiring a Performing Arts Professional. Whether you have years of dance and/or dance instructor experience or none at all, you could have a successful future with us! If you love interacting with people, having fun,...


  • Westerville, United States Fred Astaire Dance Studios Full time

    Job DescriptionJob DescriptionWe are growing! Fred Astaire Dance Studios® is excited to be adding to our team of professionals. We are currently hiring a Performing Arts Professional. Whether you have years of dance and/or dance instructor experience or none at all, you could have a successful future with us! If you love interacting with people, having fun,...


  • Westerville, United States Vertiv Full time

    Vertiv is hiring a Senior Program Manager - Manufacturing Operations in Westerville, OH, St. Louis, MO or Anderson, SC for Manufacturing Operations Strategy.  They will plan, direct, and coordinate activities to drive Vertiv’s Global Operations Strategic projects & 3 to 5-year Operations Roadmap planning. This position will focus on global manufacturing...


  • Westerville, United States Vertiv Full time

    Vertiv is hiring a Senior Program Manager - Manufacturing Operations in Westerville, OH, St. Louis, MO or Anderson, SC for Manufacturing Operations Strategy.  They will plan, direct, and coordinate activities to drive Vertiv’s Global Operations Strategic projects & 3 to 5-year Operations Roadmap planning. This position will focus on global manufacturing...


  • Westerville, United States Vertiv Full time

    Vertiv is hiring a Senior Program Manager in Westerville, OH, St. Louis, MO or Anderson, SC for Manufacturing Operations Strategy. They will plan, direct, and coordinate activities to drive Vertiv’s Global Operations Strategic projects & 3 to 5-year Operations Roadmap planning. This position will focus on global manufacturing & operations initiatives,...


  • Westerville, United States Otterbein University Full time

    Location : Westerville, OH Job Type: Support Staff Job Number: 00304 Division: Enrollment Management Department: Admission Opening Date: 05/06/2024 DESCRIPTION Otterbein University is seeking an Admission Counselor for the Visual and Performing Arts. This is a full-time, non-exempt position reporting to the Assistant Director for Admission Events. This...

  • Director Operations

    2 weeks ago


    Westerville, United States DHL Germany Full time

    Director Operations Do you get energized by leading and motivating multiple managers and operations? Are you highly organized with the ability to prioritize a long list of equally meaningful responsibilities? Do you consider yourself to be self-sufficient with a level of expertise to hold all resources and areas of the business transparent and...