Customer Sales Representative

5 days ago

Hempstead, United States Pavago Full time

Customer Sales RepresentativePavago is hiring for one of its clients in the home services industry. This role requires a strong sales background, excellent English communication skills, and prior experience working within a US-based home service market. As a Customer Sales Representative, you will be responsible for converting inbound customer calls into scheduled service jobs while promoting membership offerings, ensuring each customer receives a professional and efficient experience.Responsibilities:Manage both inbound calls and outbound follow-ups to maintain customer engagement.Book services and schedule appointments using ServiceTitan with immediate proficiency.Attend daily morning huddles via Zoom at 8:45 AM to discuss team metrics and updates, prepared with essential board numbers.Respond promptly to calls and messages through platforms such as Slack, Teams, or Zoom, ensuring full availability during work hours.Handle customer inquiries and escalations effectively, collaborating with management as necessary.Maintain strictly defined CSR duties, focusing solely on call handling, booking appointments, and escalating issues rather than dispatching.Document interactions accurately and maintain organized records within ServiceTitan.Key Requirements:ServiceTitan experience: Must have prior hands-on experience using ServiceTitan and be able to book calls from day onethis is a non-negotiable requirement.High-energy personality: A bubbly, personable demeanor that matches our upbeat brand tone in every interaction with customers.Availability & responsiveness: Availability during the entire shift, except for lunch/breaks, with immediate responsiveness to all communications.Daily morning huddles: Commitment to attending daily team meetings and contributing to discussions with prepared data.Nice-to-Haves:Experience using Dialpad, a VOIP system that integrates with ServiceTitan.Ability to learn new tools quickly, reducing the dependency on internal training resources.Familiarity with outbound calling and a comfort level with calling lists for follow-ups on slow days.Background or experience within the trades/home services sector.Strong note-taking and documentation skills to maintain the cleanliness of ServiceTitan records and assist with escalation processes.What Does a Typical Day Look Like:Your day will involve answering inbound calls, converting them into scheduled service jobs, and promoting membership offerings. You will enter all customer information into the CRM, coordinate scheduling based on availability, and consistently work toward meeting booking targets, membership goals, and call-time requirements. Throughout the day, you will communicate clearly and professionally to ensure customers receive a smooth and positive experience from the moment they reach out.Key Metrics for Success:Daily jobs bookedMembership enrollment rateDaily call time (180210 minutes)Accuracy of CRM recordsCustomer satisfaction and communication qualityInterview Process:Initial screening with PavagoSkills and communication assessmentClient interviewOffer & onboarding

  • Telecom Sales Representative

    2 hours ago

    Hempstead, New York, United States O&P Capital Full time

    If you've ever hyped up a friend before their big date, convinced your uncle that pineapple DOES belong on pizza, or managed to get your dog to take their medicine, keep reading As the Telecom Sales Representative, you bring the energy and your people skills to the community. We'll hand you the mic, the products, and the chance to turn conversations into...

  • Customer Service Representative

    2 days ago

    Hempstead, United States Third Party CS Full time

    Customer Service Representative The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry. Job Duties and Responsibilities...

  • Entry Level Sales Success Representative

    5 days ago

    Hempstead, United States ACI Inc Full time

    Ace Concepts, a top-performing marketing firm in Garden City, NY, is hiring an Entry Level Sales Success Representative to drive Verizon's customer satisfaction and retention. This role blends sales training with account management, perfect for professionals who want to grow while ensuring clients maximize Verizon's wireless, internet, and home solutions.As...

  • Customer Service Representative

    7 days ago

    Hempstead, New York, United States Pete Mathison - State Farm Agent Full time

    Benefits:401(k) matching Competitive salary Opportunity for advancement Paid time off Training & development Customer Service Representative – Jumpstart Your Career in InsuranceLearn. Grow. Build a Future with Purpose.Are you a recent graduate or early in your professional journey—and looking for a career that offers both...

  • Remote Sales Representative

    3 days ago

    Hempstead, United States American Income Life Full time

    Remote Sales Representative Description Discover your next step at Globe Life American Income Division! As we expand into new territories, we are looking for dedicated professionals wanting to elevate their career. In this role, you'll tap into unlimited earning potential and accelerate your growth with the help of our elite support team. It's time to step...

  • Inside Sales

    1 day ago

    Hempstead, United States Rimini Street Full time

    Inside Sales & Sales Development RepresentativeWe are actively seeking an Inside Sales & Sales Development Representative. The role will report directly to the Sr. Manager, Sales Development. Qualified candidates can work remotely from Indonesia.We have a fantastic opportunity available for an experienced Inside Sales & Sales Development Representative to...

  • Outside Sales Representative

    3 days ago

    Hempstead, United States FastSigns Full time

    Outside Sales RepresentativeAre you a motivated, results-driven individual looking to make a significant impact in the visual communications industry? Look no further! We are a leading national-scale visual communications company with a state-of-the-art warehouse for fabrication, holding full licenses as a General Contractor, Electrical Contractor, and UL...

  • Territory Sales Representative

    3 weeks ago

    Town of Hempstead, United States ACI Inc Full time

    Job Description Job Description Ace Concepts, a top-tier sales and marketing firm based in Garden City, NY, is hiring an ambitious candidate for its Territory Sales Representative program with Verizon. This entry-level role provides structured training in consultative selling, territory management, and high-level negotiation, while offering hands‑on...

  • Customer Service/Sales

    3 weeks ago

    Hempstead, United States Home Depot Full time

    Customer Service/Sales | Home Depot Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will...

  • AT&T Sales Representative

    3 weeks ago

    Hempstead, United States AT&T Full time

    Job Description: Do you speak Spanish and English? If you do, we’re looking for you! Our Retail Careers come with awesome perks and may include additional starting pay if you are bilingual. It’s time to take your sales career to the next level. Every day you’ll be at the center of it all. Your goal? Create meaningful connections with every customer,...