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Lead Network Engineer

3 months ago

Miami, United States Chestnut Hill Technologies Full time

Responsibilities

  • Provide expertise and technical leadership to define network and telecommunications strategy, create actionable multi-year roadmaps, and lead the implementation using next generation SASE network design principles
  • Act as the global subject matter expert in our WAN, LAN, VoIP, wireless, and hybrid cloud network solutions, partnering with both business and IT functions to provide domain expertise and best practices
  • Collaborate with internal stakeholders, product vendors, and other third-party service providers in the strategic design process to translate business needs into platform/custom solutions
  • Serve as a technical leader undertaking complex initiatives requiring specialized technical knowledge
  • Evaluate emerging network and telecom technologies to make business cases where relevant for introducing those that align with our corporate imperatives, business goals, and technology roadmaps and will help deliver operational excellence
  • Lead the development of network and telecommunications solution standards and procedures
  • Design, plan, document, and support the configuration of logical and physical system layouts
  • Develop detailed design, installation, and configuration documentation for enterprise system deployments
  • Develop operational documentation and diagrams, design and build device configuration templates, automate device deployments and changes, and contribute to the overall stability and standardization of the network environment
  • Oversee and lead the delivery of large-scale strategic initiatives, such as the optimization of our audio/visual platform and migration of our telephony platform to the cloud
  • Perform analysis and develop solutions that address capacity planning and performance tuning requests
  • Help identify, define, and implement service level agreements and key performance indicators, including trend data, to demonstrate the impact of network services on the end user experience, including availability, performance, security, and operational response
  • Act as the point of escalation in our incident and problem management processes, driving the network architecture team to create processes for continuous improvement in network design
  • Participate in the incident, problem, configuration, change, and release management processes with demonstrable, metric-based continuous improvement
  • Provide guidance and direction on the integration of mergers and acquisitions, including the ability to rationalize and justify equipment, vendor, and process decisions
  • Use broad experience of modern IT landscapes to align technical direction and the needs of the business to provide a superior end-user experience consisting of higher availability, better performance, and improved agility
  • Work closely with security, governance, risk, and compliance teams to ensure security best practices
  • Participate as part of our enterprise DR leadership team to ensure business outcomes are met through proper infrastructure design and testing methodologies
  • Work with strategic vendors and partners to review and influence product roadmaps, strategies, execute PoC’s, and identify gaps and solutions
  • Participate in industry-related conferences and events
  • Provide technical and professional leadership via coaching moments to fellow employee-owners
  • Remain informed of industry trends, technology products, best practices, strategies, and services
  • Partner with key vendors responsible for monitoring and managing the environment
  • Assist in negotiating vendor agreements



Qualifications

  • Bachelor's degree in computer science or related field or equivalent and related work experience
  • 10+ years of experience with network switching and routing, voice, and cloud technologies
  • 5+ years of experience with Cisco Nexus and Meraki, Aruba wireless, and SDWAN products and services
  • Hands-on experience in designing, implementing, and managing AWS-based technology platforms and capabilities including, but not limited to, Virtual Networks, Transit Gateways, Load Balancers, Direct Connect, and Global Accelerator
  • Certifications in areas related to network and telecom management are preferred (CNE, CCNA, CCNP, CCIE, CTNS, CTSME, Cisco S)
  • Knowledge of client/server and host-based strategies and different network topologies
  • Experience managing on premise, cloud, co-location, and hybrid data center network infrastructure
  • Hands-on and design and implementation experience with servers, networking, VoIP, unified communication, virtualization, Microsoft 365, and end user computing, including end point device management
  • Vendor management including RFI/RFP creation, evaluation, and vendor negotiations
  • Internet and network security experience (Zscaler and Netskope are a plus)
  • Solid understanding of designing and administering IP networks (TCP/IP, DNS, routing, VPNs, load balancers, VLANs, QoS, Ethernet, 802.1q/p, Spanning Tree, RADIUS, TACACS, etc.)
  • In-depth knowledge of network management tools, including SNMP, Syslog, NTP, etc.
  • Technical knowledge of and experience with wireless telecommunications industry and standards is a plus
  • Strong project management and implementation skills
  • Experience working in an Agile environment
  • Working knowledge of Microsoft Server and workstation OSes, UNIX, Linux and MacOS
  • Expert level understanding of current vendor technology offerings in the network and telecom space