New Home Sales Associate

4 months ago

Bastrop, United States Scott Felder Homes, LLC Full time

Job Description

Scott Felder Homes is an award-winning residential builder in the central Texas area looking for motivated and experienced sales professionals to join our exceptional Sales Team in Austin

 

Responsibilities

  • Achieve and exceed company established sales goals
  • Understand and effectively communicate all product offerings, building process, financing options, and mortgage process to help guide prospects and buyers
  • Prepare various reports accurately and completely including: competitive market analysis and sales and traffic reports for the communities
  • Research and understand what competition is doing and compare it with Scott Felder Homes
  • Stay current with all community information (i.e., schools, utilities, tax information, shopping, local employment centers, and recreation areas) and any other information requested by prospects
  • Exhibit understanding of all Scott Felder Homes sales agreements and addendum, complete accurately and deliver in a timely manner
  • Maintain a good line of communication with all potential homebuyers, employees, and vendors
  • Track and follow each homebuyer and service their needs throughout the sales process, with customer orientated service as set forth in Scott Felder Homes training
  • Staff site sales office and model homes during designated company hours as needed
  • Ensure the sales office and model homes are neat, clean, and well lit at all times
  • Walk model home and inventory homes regularly and prepare a written punch list on a weekly basis for builder to maintain the homes in 100% condition
  • Ensure that all collateral and supplies are well stocked and consistent with company specifications
  • Place and monitor all on-site signage as needed (i.e home site signs, inventory signs, open house signs, etc.)
  • Maintain and understand the Lead Management System and update daily
  • Develop, practice, and deliver a strong sales presentation to prospective buyers consistent with company specifications
  • Complete registration cards for all prospects
  • Evaluate all traffic for quality
  • Conduct weekly scheduled builder meetings with written meeting minutes
  • Complete all company paperwork in a timely and accurate manner
  • Collect all required monies from homebuyers
  • Communicate the entire process to all homebuyers with weekly updates during the construction of their home
  • Provide prompt attention to any customer concern by involving the appropriate parties
  • Maintain constant communication with the closing coordinator to expedite all processes and ensure a swift closing process
  • Communication and weekly visits with realtors in order to generate referral sales through excellent customer relations. Self and Scott Felder Homes promotion by attending various realtor and HBA functions
  • Communication with buyers' lenders during the process
  • Maintain a customer satisfaction rating of 90% or above
  • Maintain an acceptable cancellation rate
  • Follow each buyer until they reach a home buying decision and prepare a lost sales report on buyers who did not buy from Scott Felder Homes
  • Attend all sales meetings and company functions

 

Qualifications

  • Four (4) year degree from an accredited college or university preferred
  • High school graduation or equivalency required
  • Valid driver's license and insurance required for business travel
  • 3-5 years of residential home sales experience strongly preferred
  • Home building industry experience required
  • Computer literacy, proficiency with Outlook, Excel, Word, PowerPoint and ability to learn new programs as needed
  • Must be able to use word processing, e-mail, spreadsheets, presentation, and database software for advanced internal and external communications, creation of reports and presentations and database maintenance
  • Knowledge of business English and ability to communicate patiently and professionally with both internal and external customers orally and in writing
  • Ability to multi-task and prioritize several tasks without compromising quality of work or mission deadlines
  • Knowledge of sales processes and procedures required


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