Retail Closing Manager

Retail Closing ManagerAt Cannabis & Glass, we are passionate about making a positive impact in the lives of our customers through exceptional service and accessible cannabis products. Our company embraces a culture that fosters growth and collaboration with a focus on delivering an outstanding customer experience.As the largest recreational dispensary chain in Eastern Washington and Oregon, Cannabis & Glass takes pride in offering the region's best cannabis prices and widest selection. With four dispensaries located in North Spokane, Spokane Valley, Liberty Lake, and Ontario, Oregon, we strive to be the top choice for cannabis consumers.Joining our team means being part of a thriving organization that consistently ranks among the top 10% highest grossing retailers in the state of Washington. Whether you are seeking a position at our retail stores or aiming for a senior corporate role, Cannabis & Glass provides diverse opportunities for professional growth and development.We believe in creating an inclusive and supportive work environment where each employee's unique perspectives and contributions are valued. We encourage teamwork, creativity and empowerment as we work together to achieve our company's goals.By joining Cannabis & Glass, you become a part of a dynamic and rapidly expanding industry that is shaping the future of cannabis retail. Embark on a fulfilling and rewarding career journey with us, where your passion and dedication will make a meaningful difference in the lives of our customers.About the RoleAs a Retail Assistant Manager, you'll play a critical role in driving operational excellence, building a motivated team, and ensuring every customer has an outstanding experience. You'll support the General Manager in overseeing day-to-day store operations including inventory control, cash handling, compliance, visual merchandising, and staff training.This is a dynamic leadership position for someone who thrives in fast-paced, high-volume retail environments and wants to be part of an organization setting the standard for professionalism and performance in the cannabis industry.What You'll DoLead daily operations and ensure store readiness through compliance, cleanliness, and team execution.Manage and reconcile all cash operations (vault, registers, pickups, EOD reports).Oversee end-to-end inventory control including receiving, audits, adjustments, and vendor returns.Coach and develop employees to deliver best-in-class service and meet sales goals.Execute promotions, merchandising plans, and online/kiosk order management.Partner with corporate departments on procurement, HR, and marketing initiatives.Handle escalated customer concerns and ensure positive resolutions.Maintain schedule flexibility, reliability, and professional leadership standards.Who You AreYou are an adaptable, accountable, and competitive professional with a strong work ethic. You hold yourself and your team to the highest standards, embrace technology to improve efficiency, and take pride in maintaining a safe, compliant, and customer-focused store.Why Join UsWe believe in meritocracy, dependability, and commitment to excellence. This is an opportunity to grow with a company that rewards performance, values innovation, and builds future industry leaders. You'll be part of a team that values trust, teamwork, and accountabilityhelping redefine what legal cannabis retail can be.Benefits and Compensation:Earn $44,720 - $53,664 annuallyBonus incentives programEmployee discount includes 50% off smokable cannabis productsEarn up to additional $200/month with our perfect attendance incentive programHealth, Dental and Vision insuranceFree Employee Assistance Program (EAP)Employee Discount Program offering exclusive discounts from top national retailersPaid Sick Leave (PSL) and Personal Time Off (PTO)Holiday Pay(1.5x) for anyone working New Years Day, 4/20, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas DayGreenhouse Scorecard AttributesSkillsRetail operations managementCash handling & reconciliationInventory control & complianceStaff coaching & developmentCustomer service & queue managementScheduling & labor optimizationMerchandising & promotional executionConflict resolution & escalation managementQualifications2+ years in retail or hospitality leadership (cannabis experience a plus)Proven ability to manage up to 25 employees per shiftFamiliarity with POS, kiosk, or order management systemsStrong reporting and KPI tracking capabilitiesAbility to lift up to 50 lbs and stand for extended periodsCompany ValuesIntegrityAccountabilityDependabilityCompetitivenessMeritocracyInnovationEfficiencyAdaptabilityTeamworkCommitment to ExcellenceEligibilityMust be 21+ and eligible for cannabis industry employmentFlexible to work evenings, weekends, and holidaysMust pass background check per state regulationsPersonality TraitsCalm under pressureNaturally competitiveHighly reliableCustomer-oriented leaderData-driven problem solverHands-on and proactiveStrong communicator and motivatorEqual Opportunity Employer:Cannabis & Glass is an equal opportunity employer that believes in promoting a diverse workplace and creating a working environment in which all employees are provided with equal employment opportunities. The company will not discriminate against qualified applicants or employees with respect to any term or condition of employment based on race, color, national origin, ancestry, sex, gender identity, transgender status, sexual orientation, age, religion, creed, physical or mental disability, medical condition, genetic information, pregnancy, childbirth, or related medical condition, marital status, veteran status or any other protected class or characteristic established under applicable federal, state or local statute or ordinance.