Program Manager

Vanderbilt University Medical CenterLocated in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health is committed to an environment where everyone has the chance to thrive and where your uniqueness is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt's mission is to advance health and wellness through preeminent programs in patient care, education, and research.Job SummaryPlans, develops and executes ongoing programs that impact a significant segment of the organization under occasional guidance. The Program Manager supports planning, coordination, and execution of TRIAD's grant funded programs. This role ensures strong operational infrastructure, high quality data and evaluation practices, and coordinated communication across teams. The Program Manager helps maintain alignment across TRIAD service lines and contributes to the consistent delivery of technical assistance, professional development, and program materials.Key Functions and ResponsibilitiesProgram & Grant CoordinationManage operational activities for assigned programs, including tracking deliverables, timelines, and documentation.Coordinate internal communication, ensuring clear routing of inquiries and timely follow-up.Support cross-team planning to maintain consistency of materials, workflows, and program outputs.Data, Reporting & EvaluationMaintain and update program databases and dashboards (e.g., REDCap, Smartsheets, internal trackers).Enter, organize, and clean monthly or quarterly program data to support required reports.Collaborate with evaluation partners by preparing summaries, responding to questions, and implementing requested edits.Cross-Team CollaborationWork closely with TRIAD service lines to align processes and coordinate shared activities.Support collaborative content development, event planning, and outcome tracking.Technical Assistance & Event SupportAssist with monitoring incoming requests for services and coordinating internal follow-up.Support planning, promotion, and execution of virtual and in-person events.Provide real-time assistance during virtual sessions (polls, Q&A, resources) and help review post-event data.Tools, Platforms & InfrastructureMaintain Monday.com boards and other project management tools to support workflow visibility.Coordinate with web and learning platform partners to ensure accurate posting of program content.Assist with setting up and maintaining course folders, reporting outputs, and instructional documentation.Stakeholder CommunicationRespond to internal and external inquiries regarding program processes, data needs, or timelines.Communicate clearly about submission steps, upcoming events, and required actions.The responsibilities listed are a general overview of the position and additional duties may be assigned.Technical Capabilities Program Management (Intermediate): Planning, organizing, and managing resources to bring about the successful completion of specific program goals and objectives. Financial Processes (Intermediate): Ability to monitor costs, expenses and revenue as well as the ability to manage those costs and expenses in relation to budgeted amounts. Process Improvement (Intermediate): Identifies, analyzes and improves upon existing business processes for optimization and to meet standards of quality. Peer Leadership (Intermediate): The ability to show leadership and influence people of equal rank in an effort to accomplish team goals. Networking (Intermediate): Build relationships through industry contacts, professional organizations and individuals. Quality Management (Intermediate): Developing a systematic process of checking to see whether a process or service is meeting specific requirements.Education Requirements: Bachelor's DegreeExperience Requirements: 3 yearsOur professional administrative functions include critical supporting roles in information technology and informatics, finance, administration, legal and community affairs, human resources, communications and marketing, development, facilities, and many more. At our growing health system, we support each other and encourage excellence among all who are part of our workforce. High-achieving employees stay at Vanderbilt Health for professional growth, appreciation of benefits, and a sense of community and purpose.Core AccountabilitiesOrganizational Impact: Executes job responsibilities with the understanding of how output would affect and impact other areas related to own job area/team with occasional guidance.Problem Solving/ Complexity of work: Analyzes moderately complex problems using technical experience and judgment.Breadth of Knowledge: Has expanded knowledge gained through experience within a professional area.Team Interaction: Provides informal guidance and support to team members.Core CapabilitiesSupporting Colleagues:- Develops Self and Others: Invests time, energy, and enthusiasm in developing self/others to help improve performance e and gain knowledge in new areas.- Builds and Maintains Relationships: Maintains regular contact with key colleagues and stakeholders using formal and informal opportunities to expand and strengthen relationships.- Communicates Effectively: Recognizes group interactions and modifies one's own communication style to suit different situations and audiences.Delivering Excellent Services:- Serves Others with Compassion: Seeks to understand current and future needs of relevant stakeholders and customizes services to better address them.- Solves Complex Problems: Approaches problems from different angles; Identifies new possibilities to interpret opportunities and develop concrete solutions.- Offers Meaningful Advice and Support: Provides ongoing support and coaching in a constructive manner to increase employees' effectiveness.Ensuring High Quality: - Performs Excellent Work: Engages regularly in formal and informal dialogue about quality; directly addresses quality issues promptly.- Ensures Continuous Improvement: Applies various learning experiences by looking beyond symptoms to uncover underlying causes of problems and identifies ways to resolve them. - Fulfills Safety and Regulatory Requirements: Understands all aspects of providing a safe environment and performs routine safety checks to prevent safety hazards from occurring.Managing Resources Effectively: - Demonstrates Accountability: Demonstrates a sense of ownership, focusing on and driving critical issues to closure.- Stewards Organizational Resources: Applies understanding of the departmental work to effectively manage resources for a department/area.- Makes Data Driven Decisions: Demonstrates strong understanding of the information or data to identify and elevate opportunities.Fostering Innovation:- Generates New Ideas: Proactively identifies new ideas/opportunities from multiple sources or methods to improve processes beyond conventional approaches.- Applies Technology: Demonstrates an enthusiasm for learning new technologies, tools, and procedures to address short-term challenges.- Adapts to Change: Views difficult situations and/or problems as opportunities for improvement; actively embraces change instead of emphasizing negative elements.Position Qualifications:Responsibilities:Certifications:Work Experience: Relevant Work ExperienceExperience Level: 3 yearsEducation: Bachelor'sVanderbilt Health is committed to fostering an environment where everyone has the chance to thrive and is committed to the principles of equal opportunity. EOE/Vets/Disabled.