FT Customer Experience Associate

2 weeks ago

North Brunswick Township, United States Equip Full time

[Customer Service / Remote] - Anywhere in U.S. / Up to $26 per hour + bonuses - As a Customer Experience Associate at Equip, you will: Manage in-bound phone calls from patients and caregivers, addressing their needs in real time when possible or routing requests internally for timely resolution; Ensure patient satisfaction by providing quality service, identifying patient needs and assisting them with issues/concerns; Meet and support established service goals and business objectives by meeting and exceeding performance standards; Complete required documentation within Equips digital systems in a timely and accurate manner...Hiring Immediately >

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