Telemarketer for Donations

3 weeks ago

Silver Spring, United States Mundy Buddy Inc. Full time
DescriptionWe are seeking a dedicated and motivated Telemarketer for Donations to join our dynamic team in Silver Spring Maryland. In this fulltime position you will play a vital role in supporting our nonprofit organizations mission by effectively communicating with potential donors. Your efforts will directly contribute to our fundraising initiatives and help drive positive change within the community. Previous experience in a telemarketing or salesrelated role is required along with excellent communication skills and a passion for our cause.
Responsibilities
  • Conduct outbound calls to potential donors to solicit contributions for various philanthropic campaigns.
  • Utilize CRM software to maintain and update donor information and track interactions.
  • Employ persuasive communication techniques to engage donors and inspire generosity.
  • Listen actively to donor responses and address any questions or concerns they may have.
  • Follow up with interested donors to encourage pledges and donations.
  • Maintain accurate records of calls and donations for reporting and analysis purposes.
  • Work collaboratively with the fundraising team to develop and refine effective sales strategies.
  • Ensure adherence to telephone etiquette and compliance with charitable solicitation regulations.
  • Manage time efficiently to meet daily and weekly fundraising goals.
  • Utilize emotional intelligence to build rapport with donors and foster longterm relationships.

Requirements
  • Minimum of 1 year of experience in telemarketing sales or a related field.
  • Exceptional verbal communication and interpersonal skills.
  • Proficient in CRM software and basic data entry skills.
  • Strong negotiation and persuasion abilities.
  • Excellent time management skills with the ability to manage multiple tasks effectively.
  • High level of emotional intelligence and empathy towards donors.
  • Ability to work independently as well as part of a team.
  • Flexible and adaptable to changing priorities.
  • Commitment to our nonprofits mission and values.
  • A willingness to learn and enhance sales techniques.

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