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General Manager

4 weeks ago

Wilmington, United States Applegreen Full time

General Manager

Panda Express

Earn $65k

Competitive Pay and Great Benefits

We build our business through our people.

Now Hiring

Delaware Travel Plaza

530 JFK Memorial Highway,

Newark DE 19702

Join our amazing team and come grow with us

At Applegreen, we Refresh Travelers on their Journey. ApplegreenUSA operates over 80 travel plazas across the Northeast and Midwest that provide convenience, comfort, retail, and an extensive range of delicious food options such as Auntie Annes, Burger King, Chick-fil-A, Cinnabon, Dunkin Donuts, Panda Express, Panera, Popeyes, Pret, Shake Shack, Starbucks, and many more.

At Applegreen, we believe that our team members are the heart of our success. We offer fantastic career opportunities, and a great deal of our promotions are internal. As a company, we are constantly growing our businessbut its our people driving our success

Why join Applegreen? We offer

  • Flexible Schedules
  • Medical/Dental/Vision Insurance
  • Paid Time Off
  • 401 (k) with Company Match
  • Earned Wage Access Pay on Demand
  • Education Assistance
  • Employee Referral Bonus
  • Meal Discount
  • Pet Insurance

As the General Manager of a quick service restaurant (QSR), you will be responsible for managing the overall day-to-day operations and profitability of a food and beverage concept located inside of a travel plaza on a major highway. This position is charged with operating an assigned quick service restaurant (QSR) and leading a dedicated team that achieves or exceeds the targeted financial and performance metrics.

  • Lead the day-to-day activities of associates and managers within the QSR to achieve or exceed targeted objectives around sales, speed of service, customer satisfaction, brand standards, and food quality & safety standards.
  • Maintain operating budgets, inventory controls, food and labor costs, gross profit, and reporting.
  • Ensure the QSR consistently meets or exceeds brand standards and food safety requirements.
  • Foster an engaging work culture of learning, development, and recognition.
  • Consistently recruit, develop, and retain a strong team to ensure appropriate staffing levels.
  • Responsible for the hiring, coaching, training, promotion, disciplinary action, termination, or transfer of the QSR team.
  • Monitor and enforce cash handling policies and procedures.
  • Ensure compliance with company policies & procedures along with local, state, & federal laws.
  • Address customer needs and resolve issues and complaints in a professional and timely manner, ensuring positive and long-term customer relationships.
  • Work collaboratively with a variety of support partners such as Brand Partners, Human Resources, Loss Prevention, Finance, and Facilities & Maintenance.
  • Maintain seamless, cooperative relationships with business partners, vendors, and the communities.
  • Ability to operate in and lead a team in a fast-paced environment.
  • Demonstrates team management, delegation and issue resolution skills and the ability to multi-task.
  • Uses judgment and discretion to resolve less routine questions and problems.
  • Proven ability to drive profitable growth while improving customer and associate satisfaction.
  • Proficient computer skills.
  • ServSafe Certification Preferred

What Applegreen requires from you:

  • High school diploma or general education development (GED) equivalent
  • 2+ years of experience as a supervisor or unit-level manager in a quick service restaurant
  • Available to work a flexible on-site schedule approximately 50 hours per week including days, nights, weekends, and holidays.
  • Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation.
  • Able to stand and walk for an extended period of time; frequently bend, twist, lift and carry at least 20 pounds.
  • Occasionally attend meetings or travel to support other locations.

We strive to do great things for each other, our customers, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, whatever youre pursuing a new challenge, a sense of belonging, or just a great place to work Applegreen is for you

Interested Candidates please send your resume.

Applegreen

Come grow with us

Applegreen Travel Plazas is an EEO Employer