Oracle HCM Cloud Product Owner

2 weeks ago

Charlotte, United States TTX Company Full time
Job Description

Oracle HCM Cloud Product Owner

Location: Charlotte + Remote

Job Summary

We are seeking an experienced and detail-oriented Oracle HCM Cloud Product Owner to lead the strategic progression and optimization of our Oracle Human Capital Management (HCM) system. The ideal candidate will collaborate with cross-functional teams to ensure that our Oracle HCM platform meets the evolving needs of the business, while driving maximum value and innovation in HR processes. This role is responsible for supporting HCM users, defining the product roadmap, prioritizing features, and ensuring alignment with business objectives. This position requires a strong background in HR processes, coupled with superuser hands-on experience in Oracle Cloud HCM. As part of TTX's Oracle Center of Excellence (CoE) team, the incumbent will work closely with Hurman Resources (HR), Payroll, Finance, and Operations departments to deliver on key objectives.

Responsibilities
  • Subject Matter Expert: Go-to Oracle HCM expert with focus on the following modules: Core HR, Recruiting, Learning, Talent Management, and Benefits.
  • User Training & Support: Provide guidance and support to end users, ensuring they have a strong understanding of Oracle HCM functionality. Act as HR's primary point of contact for system and process related questions. Assist users with reporting needs. Create and refine user documentation, job aids, and training materials for Oracle HCM modules. Conduct user training sessions to ensure HR teams and other stakeholders are proficient in using the system.
  • Product Strategy & Roadmap: Develop and maintain the Oracle HCM product roadmap, aligning with the overall business and HR strategy. Define and prioritize product features and enhancements based on user needs, business goals, and Oracle mandates.
  • Stakeholder Collaboration: Act as the primary liaison amongst HR, IT, Finance and other business stakeholders to gather and translate business requirements into solutions. Facilitate communication and alignment across departments. Partner with CoE members to identify opportunities to enhance the process and system, with ability to effectively communicate ideas to the team.
  • Process Optimization & Continuous Improvement: Gain a deep understanding of our business processes. Continuously evaluate HR processes and workflows to identify areas for improvement. Collaborate with HR teams to drive operational efficiencies and automation through the Oracle HCM system.
  • Feature Prioritization & Backlog Management: Own and manage the product backlog, ensuring that the team is working on the highest priority items. Lead meetings and ensure user stories and acceptance criteria are clearly defined with the business and well understood by the development team.
  • System Implementation & Upgrades: Oversee the implementation of new Oracle HCM modules, functionalities, and system upgrades. Ensure successful integration with other non-Oracle enterprise systems and platforms. Configure and maintain Oracle HCM modules. Test Oracle quarterly upgrades.
  • Vendor Management: Work closely with Oracle, our Managed Service Provider, and third-party vendors to resolve issues, optimize system performance, and implement new features. Stay up-to-date on Oracle HCM updates, patches, and best practices. Participate in Oracle Customer Advisory Board (CAB) meetings to advocate for capabilities that benefit TTX.
  • Compliance & Security: Ensure the Oracle HCM platform complies with relevant data protection regulations and internal security policies, particularly in regard to employee data and system access.
Qualifications: Required
  • 5+ years of experience as a product owner or similar role, with at least 3 years specifically managing Oracle HCM products (e.g., Core HR, Payroll, Talent Management, Absence Management, etc.).
  • Bachelor's degree in Human Resources Management, Information Technology, Business Administration, or a related field.
  • Ability to support training of internal team members with the heart of a teacher.
  • In-depth knowledge of Oracle HCM Cloud or Oracle E-Business Suite (EBS) HCM, including configuration, implementation, and support. Familiarity with HR data structures, APIs, and system integrations.
  • Experience building custom reports and data extracts using OTBI and Business Intelligence Publisher (BIP) to deliver insights on HR metrics, workforce trends.
  • Attention to Detail: Strong organizational skills and attention to detail, especially when configuring systems and working with sensitive data.
  • Strong ability to communicate complex technical concepts to non-technical stakeholders. Excellent leadership, organizational, and problem-solving skills.
  • Strong analytical and problem-solving skills, with the ability to analyze complex business processes and system interactions. Ability to deliver actionable recommendations and insights based on data.
  • Demonstrated success working in cross-functional teams and managing multiple priorities in a fast-paced environment.
  • Experience conducting testing (e.g., system, integration, performance, and user acceptance testing), and preparing deliverables including design documents, test documentation, training materials, and administration/procedural guides.
  • Proven experience managing end-to-end projects from ideation through delivery.
  • Demonstrated ability to create and maintain system documentation, both functional and technical.
  • Committed to a continuous learning environment to build expertise in Oracle technologies.
  • Strong oral and written communication skills.
Qualifications: Preferred
  • Oracle HCM certifications
  • Creative, innovative, analytical, and independent
  • Experience with "Getting to Redwood"; creating Journey's and using Visual Builder Studio (VBS)
  • Experience developing HCM analytics in Oracle Fusion Data Intelligence (FDI)
  • Proficiency in SQL
  • Strong Microsoft Excel skills
  • Change Management: Ability to help people and teams with the transition or transformation of an organization's or function's goals, processes, tools or technologies
  • Process Mapping: Skills to visually describe the detailed flow of a process, using flowcharts
  • Data Interpretation: Skills to correctly extract, analyze and intuit meaningful information or data from the various data sources, such as structured and unstructured dataset, charts, tables, graphs, etc
  • Basic understanding of railroad industry data and systems
  • MBA
Physical Job Requirements

(The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.)

General office environment; may be required to travel. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit (remain stationary within work area) and use hands to finger, handle, feel and reach. The employee is occasionally required to move about (stand, walk). The employee must occasionally lift and/or transport up to 10 pounds.

The above job description is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

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