Night Audit

5 days ago

Los Angeles, United States Azul Hospitality Full time
Job Details

Job Location
Residence Inn Los Angeles LAX - Los Angeles, CA

Position Type
Part Time

Salary Range
$23.79 - $25.54 Hourly

Job Shift
Graveyard

Job Category
Admin - Clerical

Description

POSITION PURPOSE

Record, process, and analyze the days closing figures. Complete all required reports and ensure that the days credit transactions are all in balance. Attend to guests needs, including but not limited to, registration, checkout, cashiering, and making guest wake up calls.

ESSENTIAL RESPONSIBILITIES
  • Acts as the MOD during the night-time hours.
  • Greets and welcomes guests upon arrival. Performs guest registration and check out procedures.
  • Accept payment for guests accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate reports of receipts daily. Cash checks and exchange currency for guests.
  • Accurately handle cash transactions and balance a cash drawer to the given amount.
  • Acknowledge rewards members and returning guests.
  • Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay.
  • Handle cash and credit transactions.
  • Handle all guest inquiries and requests courteously and professionally.
  • Perform all audit procedures daily as set forth by the hotel and company.
  • Complete Daily Report, Comp Reports including F&B as well as Rooms, Pace Reports, and any other reporting that is assigned.
  • Balance all cash receipts and work performed during the audit shift. Make deposits of cash.
  • Prepare the front office for the AM Shift and reset days business.
  • Maintain all nightly reports to inform day hotel management of overnight activities/incidents.
  • Act as PBX operator during the audit shift.
  • Transmits and receives messages using equipment such as telephone, fax, and switchboard.
  • Ensure all wake up calls are made in a timely fashion, properly using guest names.
  • Ability to assist/direct hotel guests and/or emergency personnel in case of an emergency.
  • Post charges such as room, food, liquor, or telephone by hand or machine.
  • Make restaurant, transportation, or entertainment reservations for guests.
  • Review current days arrival reports. Check all special request reservations to ensure that the room is blocked per request, VIPs identified, billing is set up correctly, deposits are taken, and other departments are notified of room assignment.
  • Attend all scheduled training, departmental and hotel meetings.
  • Ensure awareness of special promotions, daily activities, arriving VIPs, Group/Conferences in house, special requests, and scheduled shuttles.
  • Practice safe work habits and ensure safe work practices to avoid injury to self and others.
  • Ensure all privacy and security protocols are followed as well as departmental and company procedures.
  • Answer inquiries pertaining to hotel policies, services, registration, shopping, dining, entertainment, and travel directions.
  • Maintain an extensive knowledge of the hotel, its services, and facilities. Along with a general knowledge of the city where the hotel is located and its attractions.
  • Maintain lobby cleanliness and organization.
  • Assist in booking reservations.
  • Assist with handling mail, packages, facsimiles, and guest items.
  • All other duties assigned by manager or supervisor.
SUPPORTIVE FUNCTIONS

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel:
  • Assist with any guest inquiry.
  • Follow all company and safety and security policies and procedures.
  • Report maintenance problems, safety hazards, accidents, or injuries.
  • Perform other reasonable job duties as requested by direct and indirect supervisors.
PHYSICAL DEMANDS
  • Environmental conditions are inside, a job is considered inside if staff spends approximately 75 percent or more of the time inside. Temperature is moderate and controlled by hotel environmental systems.
  • Must be able to stand and exert well-paced mobility for up to four (4) hours in length.
  • Must be able to exert well-paced ability to maneuver between functions occurring simultaneously.
  • Must be able to exert well-paced ability in limited space and to reach other departments of the hotel on a timely basis.
  • Must be able to lift up to 45 lbs. as needed.
  • Must be able to push and pull carts and equipment weighing up to 250 lbs.
  • Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening, and hearing ability and visual acuity.
  • Hearing, smelling, tasting, and visual ability to observe and distinguish product quality and detect signs of emergency situations.
  • Talking and hearing occur continuously in the process of communicating with other staff, guests, and supervisors.
  • Vision occurs continuously with the most common visual functions being those of near and color vision and depth perception.
  • Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks occasionally.
  • Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly, and other office equipment as needed.
  • Ability to work primarily with fingers to pick, pinch, type and carry out substantial movements (motions) of the wrists and hands as well.
SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:
  • Must be able to speak, read, write, and understand the primary language used in the workplace.
  • Requires good communication skills, verbal, written and electronic.
  • Considerable knowledge of complex mathematical calculations and computer programs.
  • Must have excellent leadership capability and customer relations skills.
  • Must be detail oriented with outstanding organizational and communication skills.
  • Must possess basic computer skills.
  • Must possess basic computational ability.
  • Ability to effectively deal with internal and external customers some of whom will require high levels of patience, tact and diplomacy and collect accurate information to resolve conflicts.
  • Knowledgeable about basic function of Windows OS, MS Office, PMS, PBX, Key system and POS.
  • Self-driven and able to work independently.
  • Exceptionally strong in issue resolution and proven analytical skills with a strong attention to detail.
EDUCATION

High school or equivalent education required.

EXPERIENCE
  • Experience in the hospitality industry preferred.
  • Experience in a front desk or customer service role preferred.
  • Accounting experience preferred.
LICENSES OR CERTIFICATIONS
  • N/A


GROOMING

All Staff Members must maintain a neat, clean, and well-groomed appearance per Azul Hospitality standards. Refer to the property specific required grooming and uniform standards policy.

ATTENDANCE

Regular attendance in conformance with the standards, which may be established by Azul Hospitality, from time to time, is essential to the successful performance of this position. Staff with irregular attendance / tardiness will be subject to disciplinary action, up to and including termination of employment. Upon employment, all staff is required to fully comply with Azul Hospitality rules and regulations for the safe and effective operation of the hotels facilities. Staff members who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, staff members may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required. This job description is not an exclusive or exhaustive list of all job functions that a staff member in this position may be asked to perform from time to time.

  • Night Audit

    3 weeks ago

    Los Angeles, United States Crescent Hotels & Resorts Full time

    RESPONSIBILITY: Manage the entirety of the property from the front desk with the assistance of the Security Officer to collectively ensure smooth operations throughout the overnight shift. Process reservations, greet and assist guests and any inquiri Audit, Security Officer, Night, Operations, Skills, Reservations, Retail

  • Night Audit Professional

    2 weeks ago

    Los Angeles, California, United States Crescent Services Full time

    Job Title: Night AuditCrescent Services is seeking a highly skilled and detail-oriented Night Audit professional to join our team. As a Night Audit, you will be responsible for ensuring the smooth operation of our hotel's financial transactions, guest services, and security.Key Responsibilities:Financial Transaction Management: Process reservations, manage...

  • Night Audit

    4 weeks ago

    Los Angeles, United States The Aster Full time

    DescriptionRESPONSIBILITY: Manage the entirety of the property from the front desk with the assistance of the Security Officer to collectively ensure smooth operations throughout the overnight shift. Process reservations, greet and assist guests and any inquiries during the night. Responsible for spearheading any guest requests, complaints, and emergencies...

  • Night Audit

    2 weeks ago

    Los Angeles, United States Crescent Services Full time

    RESPONSIBILITY: Manage the entirety of the property from the front desk with the assistance of the Security Officer to collectively ensure smooth operations throughout the overnight shift. Process reservations, greet and assist guests and any inquiries during the night. Responsible for spearheading any guest requests, complaints, and emergencies in a...

  • Night Audit

    4 months ago

    Los Angeles, United States Azul Hospitality Full time

    Job DetailsJob Location Residence Inn Los Angeles LAX - Los Angeles, CA Position Type Part Time Salary Range $20.00 - $21.20 Hourly Job Shift Graveyard Job Category Admin - Clerical DescriptionPOSITION PURPOSE Record, process, and analyze the days closing figures. Complete all required reports and ensure that the days credit transactions are all in balance....

  • Night Audit Professional

    4 days ago

    Los Olivos, California, United States The Inn at Mattei's Tavern Full time

    Job Title: Night Audit AgentAt The Inn at Mattei's Tavern, we are seeking a skilled Night Audit Agent to join our team. As a Night Auditor, you will play a critical role in ensuring the financial integrity of our establishment during the quiet hours.Key Responsibilities:Financial Audits: Conduct thorough end-of-day financial audits, including reconciling...

  • Front Desk Agent Overnight

    1 week ago

    Los Angeles, United States Aimbridge Hospitality Full time

    Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making Front Desk, Night, Agent, Audit, Hospitality, Overnight

  • Night Audit Agent

    3 months ago

    Los Olivos, United States The Inn at Mattei's Tavern Full time

    Job DescriptionStep into the night's spotlight as a Night Auditor, where your attention to detail and financial acumen will shine. As the guardian of financial integrity during the quiet hours, you'll ensure accurate accounting, meticulous record-keeping, and a seamless transition between business days, contributing to the success of our...

  • Night Audit Agent

    3 months ago

    Los Olivos, United States Auberge Resorts Full time

    Company Description A Central Coast legend reborn. From its earliest incarnation in 1886 as a popular stagecoach stop during California's Gold Rush, to its years as a surreptitious hangout through Prohibition, The Inn at Mattei's Tavern has long held a fabled place in Central Coast lore. Revered and raucously enjoyed for generations, the beloved landmark is...

  • Night Auditor

    3 weeks ago

    Los Angeles, California, United States University Of California Los Angeles Full time

    ### Job Summary The University of California Los Angeles (UCLA) is seeking a skilled Night Auditor to join its team at the Luskin Conference Center. As a key member of the financial operations team, you will be responsible for running the night audit and generating reports to ensure the accuracy and integrity of financial data. ### Key Responsibilities *...

  • Night Auditor

    4 weeks ago

    Los Angeles, United States Crescent Hotels & Resorts Full time

    For more than 143 years, The Los Angeles Athletic Club has remained dedicated to its mission of providing for the body, mind, and spirit of its members. Our private club includes state-of-the-art athletic and spa facilities, award-winning restaurants Night Auditor, Auditor, Reservations, Audit, Skills, Customer Service, Retail

  • Night Auditor

    1 week ago

    Los Angeles, California, United States Crescent Services Full time

    Job Title: Night AuditorWe are seeking a detail-oriented and organized Night Auditor to join our team at the Los Angeles Athletic Club. As a Night Auditor, you will be responsible for ensuring the accuracy and integrity of our financial records, as well as providing exceptional customer service to our members and guests.Key Responsibilities:Run audit reports...

  • Night Auditor

    3 weeks ago

    Los Angeles, United States University Of California Los Angeles Full time

    Department Summary The Luskin Conference Center (LCC) is a 300,000-square-foot, 7-story property on the UCLA campus. The LCC is comprised of 254 guest rooms, approximately 25,000 square feet of meeting space, a 160-seat restaurant, a fitness center, and a business center. The LCC is an academic meeting and conference destination supporting UCLA's education...

  • Night Auditor

    1 week ago

    Los Angeles, California, United States Crescent Hotels and Resorts Full time

    About the RoleWe are seeking a highly skilled Night Auditor to join our team at the Los Angeles Athletic Club. As a Night Auditor, you will be responsible for ensuring the accuracy and integrity of our financial records during the overnight shift.Key ResponsibilitiesRun audit reports and journals from the front office system, Point of Sale, and the...

  • Night Auditor

    7 days ago

    Los Angeles, California, United States Highgate Hotels Full time

    Job Title: Night AuditorHighgate Hotels is seeking a detail-oriented and organized Night Auditor to join our team. As a Night Auditor, you will be responsible for reconciling all hotel cashier transactions, reviewing and compiling management reports, and ensuring the accuracy of guest billings and city ledger transactions.Responsibilities:Reconcile all hotel...

  • Night Auditor

    3 weeks ago

    Los Angeles, California, United States HEI Hotels & Resorts Full time

    Job Title: Night AuditorJob Summary: We are seeking a detail-oriented Night Auditor to join our team at the Warner Center Marriott. As a Night Auditor, you will be responsible for ensuring the accuracy and integrity of our financial records, as well as providing exceptional customer service to our guests.Responsibilities:Perform daily audits of financial...

  • Night Audit

    2 weeks ago

    Los Angeles, United States MAMA SHELTER LA Full time

    As a Night Auditor at Mama Shelter Los Angeles you are expected to embody the Mama Spirit. Being genuine, kind, considerate, courteous, thoughtful, positive and respectful to ALL Mama Family Members, guests, vendors, contractors and anyone on the Mama Shelter premise is essential to you performing your position here at Mama Shelter satisfactory. This also...

  • Night Auditor

    1 month ago

    Los Angeles, United States Hyatt House Hyatt Place LAX Century Blvd Full time

    **Must have availability to work Overnights Friday to Saturday, Saturday to Sunday, Sunday to Monday, and Monday to Tuesday.Job Summary:The Night Auditor will be responsible for supervising night accounting and general hotel operations to ensure the maintenance of financial controls, compliance with standards and regulations, customer satisfaction, and...

  • Night Auditor

    2 months ago

    Los Angeles, United States Hyatt House Hyatt Place LAX Century Blvd Full time

    Job Summary:The Night Auditor will be responsible for supervising night accounting and general hotel operations to ensure the maintenance of financial controls, compliance with standards and regulations, customer satisfaction, and protection of the guests, staff, and assets. This may include recommending and implementing procedural/safety changes. Able to...

  • Front Office Night Manager

    7 days ago

    Los Angeles, California, United States Hotel At Six AB Full time

    Join Our Team as a Front Office Night ManagerAt Hotel At Six AB, we're seeking a highly skilled and experienced Front Office Night Manager to join our team. As a key member of our Front Office team, you will be responsible for ensuring the smooth operation of our department during night hours, prioritizing safety and security for our guests and night...