Bellperson

7 days ago


San Francisco, United States AccorHotel Full time

A smile and helping hand is what our Guests will experience as you personally greet them on their arrival. As a Bellperson with Fairmont Hotels & Resorts your knowledge of the hotel and the professionalism you display will create a sense of welcome like no other. 

 

What is in it for you:
Reporting to the Guest Services Manager responsibilities and essential job functions include but are not limited to the following:

  • Responsible for the delivery of Guests to their room luggage messages and any other items for delivery within the Hotel
  • Consistently offer professional friendly and engaging service
  • Ensure the timely and efficient transfer of luggage to and from the guests room
  • To ensure the guest is familiar with their room upon arrival ie. temperature control
  • Maintain a presence in the Lobby when not delivering luggage to guest rooms offering assistance to Guests under the direction of the Bell Captain
  • Assist guests regarding hotel facilities in an informative and helpful way
  • Follow department policies procedures and service standards including all safety policies 
  • Other duties as assigned
  • Hourly Rate: $22.96 USD Gross per Hour
  • Your experience and skills include:

  • Previous customer related experience an asset
  • Excellent communication skills and a professional presentation
  • Strong interpersonal and problem solving abilities
  • Highly responsible & reliable
  • Ability to work well under pressure in a fast paced environment
  • Ability to work cohesively with fellow colleagues as part of a team
  • Ability to focus attention on guest needs remaining calm and courteous at all times
  • Physical Aspects of Position (include but are not limited to): 
  • Constant standing and walking throughout shift
  • Frequent lifting and carrying up to 30 lbs
  • Occasional kneeling pushing pulling
  • Occasional ascending or descending ladders stairs and ramps
  • Exposure to hot surfaces.

Remote Work :

No


Employment Type :

Fulltime


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