Warehouse Manager

4 weeks ago

Solon, United States PartsSource Full time
About PartsSource

PartsSource is the leading B2B e-commerce marketplace for US healthcare, helping healthcare providers to automate the purchasing of MedTech repair parts and services through a modern procurement experience while driving improved cost, quality, and reliability throughout the healthcare supply chain. We are growing rapidly as providers shift their purchasing toward e-commerce and away from manual processes. We are uniquely positioned to address key challenges impacting mission-critical operations related to rising input costs, skill shortages, and supply chain disruptions. Bain Capital's 2021 investment in PartsSource further propels us to realize our Vision: Ensure the quality, safety, and availability of mission-critical assets to improve health outcomes.

Our platform automates the procurement process enabling the medical equipment service industry in their acquisition, repair and life cycle management of medical parts. The company's cloud software and marketplace technology tools help over 3,500 hospitals to source on-demand parts and services from over 6,000 OEMs and thousands of repair techs. PartsSource delivers strong value to customers through an "Amazon" like experience featuring preferred pricing, automated ordering, and formulary analytics to benchmark spend and drive greater supply chain intelligence.

From our founding in 2001 as the industry's first online, fully integrated medical products marketplace, to the creation of our award-winning flagship solution, PartsSource Pro, PartsSource has evolved to become a leader in the digital transformation of the healthcare technology supply chain and indispensable partner to more than half of U.S. hospitals and thousands of equipment suppliers and independent service providers.

Bain Capital's 2021 investment in PartsSource provides capital, expertise, and key partnerships further accelerating PartsSource's growth. Bain Capital, one of the world's leading private multi-asset investment firms with approximately $150 billion in assets under management, seeks to create lasting impact for their investors, teams, businesses, and the communities in which they live.

SUMMARY: Manages and coordinates all warehouse activities, operations, and staff to ensure conformance to established procedures; implements practices that improve the effectiveness and financial performance of the supply chain. Manages inventory control and storage. Maintains database accuracy. Maintains overall building maintenance.

DUTIES AND RESPONSIBILITIES:
  • Lead warehouse associates, which includes shipping and receiving, harvesting, inventory personal, in following RSTI's procedures and processes that have been put in place, in order to be more productive and organized.
  • Hires, trains, supervises, motivates, and develops warehouse staff; manages schedules and workflows.
  • Overseeing inventory accuracy, which includes making sure harvested items are properly identified and all necessary items are harvested from systems. Inspect harvested items prior to being inventoried. Perform spot audits to ensure inventory is accurate and up to date. Ensure inventory is organized and not overcrowded. Maintain strict inventory control.
  • Create an ongoing plan for the warehouse associates and having a follow up system, to ensure work is being completed in a timely fashion and in a safe and efficient manner.
  • Ensure warehouse associates are technically up to date on all equipment and parts they will be dealing with.
  • Ensures accurate and timely shipments and receipts.
  • Process returned, rejected, and obsolete parts.
  • Maintains accurate records, metrics and inventory audits as necessary.
  • Performs quarterly and/or annual physical inventories; provides inventory reports.
  • Reviews, analyzes, modifies, and implements efficient and effective department processes, policies, and procedures.
  • Keeps up to date on overall activities of the team, identifying problem areas and taking corrective action.
  • Provides day to day guidance and oversight of subordinates; actively works to promote and recognize performance.
  • Assigns duties and monitors quality of work; assures staff conforms to organizational policies and procedures and government regulations.
  • Identifies, documents, and implements opportunities for continuous improvement.
  • Monitor department budget; manages expenses within approved budget constraints.
  • Work with the Director of Operations to ensure ISO procedures and the Quality Manual is followed or revised as necessary.
Supervisory Responsibilities:
  • Directly supervises Warehouse Associates which includes shipping and receiving, harvest, inventory personnel.
  • Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
  • Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
QUALIFICATIONS:
  • At least 3 years work experience with a proven track record of successful warehouse management.
  • Understanding of multiple computer Operating Systems such as Windows, Linux, Redhat, Solaris8 and Solaris 10.
  • Understanding of ISO requirements and compliance.
  • Working ability to read and understand schematics and prints.
  • Good troubleshooting skills.
  • Must be a self-starter and proactive.
  • Commitment to excellence and high standards.
  • Excellent written and verbal communication skills.
  • Creative, flexible, and innovative team player.
  • Proven ability to handle multiple projects and meet deadlines.
  • Strong interpersonal skills.
  • Excellent problem resolution and consultative sales skills.
COMPETENCIES:
  • Customer ServiceManages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
  • MotivationSets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals.
  • Planning/OrganizingPrioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
  • ProfessionalismApproaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
  • DependabilityFollows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
  • Safety and SecurityObserves safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
  • Occasionally/Frequently/Continually required to stand, walk, sit.
  • Occasionally/Frequently/Continually required to utilize hand and finger dexterity.
  • Occasionally/Frequently/Continually required to climb, balance, bend, stoop, kneel or crawl.
  • Occasionally/Frequently/Continually required to talk or hear.
  • Occasionally/Frequently/Continually required to lift/push/carry items less than 25 pounds/ up to 25 pounds/ up to 50 pounds/ more than 50 pounds.
Who We Want to Meet
  • You're a positive person, ready to serve as an enthusiastic promoter of PartsSource to internal and external clients
  • You're a problem solver, always looking to find ways to work towards a win-win solution
  • You're a strong influencer- able to gain the trust and confidence of leadership teams to drive change
  • You don't settle for the status quo. You're always improving upon processes and tools to find simpler and better ways to work.
  • You're accountable. You do what you say you're going to do. And when you mess up- you own it, learn from it, and move on.
Benefits & Perks
  • Competitive salary package inclusive of base salary, incentive bonus structure, and equity incentive plan; with a full benefits package (including a 401k match, employer-paid college debt redux, and more).
  • An inclusive PartsSource community - work alongside other smart, passionate people
  • Growing company investing in and committed to developing the careers of our employees.
  • Hybrid work environment where you get the benefits of flexibility, socialization, and productivity
  • A chance to revolutionize Healthcare with evidence-based decision-making on the world's leading Procure-to-Pay platform

Interested?

We'd love to hear from you and explore the possibilities. Please send us your resume along with an optional cover letter detailing why you're an excellent candidate.

Diversity Statement

We are an Equal Opportunity Employer committed to building an inclusive and diverse environment where everyone's individuality is respected, and everyone has an identity. Our commitment to inclusion across race, gender, age, religion, identity, and experience drives us forward every day.

Legal authorization to work in the U.S. is required.

No Agency or Recruiter submissions will be accepted.

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