Service Associate

1 month ago


Danville, United States JTI Full time

At JTI we celebrate differences, and everyone truly belongs. 46,000 people from all over the world are continuously building their unique success story with us. 83% of employees feel happy working at JTI.

To make a difference with us, all you need to do is bring your human best.

What will your story be? Apply now

Learn more: jti.com

Job Title: Operational Service Associate

Location: Danville, VA

Role: Permanent

Operational Service Associate

What This Position Is About

The purpose of the role is to ensure the tobacco leaf bales and packed product is being moved and processed according to JTI requirements within specific areas such as blending, threshing, packing, print room, warehousing, shipping, or receiving. The incumbent is responsible for ensuring the operational readiness and safety compliance of the truck they operate. The overall objective for factory floor jobs is to maximize leaf yield and achieve zero non-conformity products (NCP).

Areas of Responsibility

  • Forklift Operations:

Drive industrial truck equipped to lift, stack, or move products, equipment, or materials in warehouse, storage yard, or factory. Unload and stack material in appropriate locations by raising and lowering lifting device. Load tractor trailers with outgoing products. Tasks may involve loading or unloading materials from pallets, skids, or other lifting devices. The assigned activities can be performed in the leaf processing, shipping, receiving areas or off site warehouses.

  • Material Movement Control:

Weigh materials or products and record weight on tags, labels, or production schedules. Perform Data Clerk activities by by supervisor‘s request. Report any inconsistencies found (i.e. weight differences, wrong or missing tag, etc.).

  • Forklift Truck Check:

Before starting daily operations, complete the checklist and make sure the truck is in proper condition to operate. If there are any failed items on the check list, report to the Facilities Maintenance team immediately. Monitor, inspect and document industrial lift truck usage and necessary maintenance repairs on a regular basis. Report any incidents happened during operation.

  • Housekeeping & Safety:

Make sure the area of responsibility, including the machine and assigned area, are kept to JTI housekeeping / cleaning guidelines. Keep area organized in accordance with 5S3R standards. Operate the sweeper machine if required. Adhere and follow to safety rules, i.e. conduct safety dialogues, safety walk throughs, verify equipment safety guarding, etc.

  • Off-Season Activities:

Assist with mechanics and maintenance activities, following established routines. Complete assigned cleaning tasks as directed by the supervisor. Perform necessary facilities and building maintenance work as instructed by the supervisor.

Who Are We Looking For - Requirements

  • High School Graduate Diploma is preferred
  • Minimum of 3 years experience in a manufacturing environment (preferably tobacco related) with above average mechanical skills and at least one year of forklift truck driving experience.
  • Basic Computer skills to operate HMI, Leaf Point User
  • Forklift Certificate / License
  • Good communication skills
  • Be able to lift weights and move materials
  • Well-organized, responsible and reliable
  • Understands importance and is willing for follow safety requirements
  • Fluent English

Benefits

Enjoy a competitive salary commensurate with the experience and responsibility requirements.

Excellent employee environment with a competitive benefits package including:

  • Annual Merit Increase
  • Healthcare
  • Dental + Vision
  • Voluntary benefits
  • Paid Time Off
  • Paid family leave benefit
  • 401k Plan + Company Contributions
  • Life Insurance
  • Disability
  • Tuition Assistance

If you are an enthusiastic, experienced, self-driven and results-oriented person who enjoys challenges in a diverse environment, this is the next step in your career

Are you ready to join us? Build your success story at JTI. Apply now

Next Steps:

After applying, if selected, please anticipate the following within 1-3 weeks of the job posting closure: Phone screening with TA > Assessment tests > Interviews > Offer. Each step is eliminatory and may vary by role type.

At JTI, we strive to create a diverse and inclusive work environment. As an equal-opportunity employer, we welcome applicants from all backgrounds. We are committed to providing reasonable adjustments to applicants with special needs. If you require any accommodations, please let the Talent Advisor know during the selection process.



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