Supervisory IT Specialist

Clarification from the agency

Open to current or former Federal employees w/perm comp status; OR those eligible under a special or noncomp appointing authority (e.g., disabled, Pathways Interns & Recent Grads who are elig for noncomp conversion, etc.); OR current or former employees who are serving, or previously served, on temp or term appt in a land mgmt agency; OR veterans with preference or have been separated from the armed forces under honorable conditions after approx 3yrs or more of continuous active service.

Duties

As a Supervisory IT Specialist (System Administrator) within the Washington Water Science Center, some of your specific duties will include:

Implement Information-security/information-assurance policies. Provide guidance and advice on complex IT issues. Evaluate and recommend new approaches to IT Service Delivery. Provide customer support for computer applications. Provide Supervision and Managerial oversight. Operate a government owned or leased vehicle as an incidental driver. Physical Demands
The work is primarily sedentary. Some work may involve travel to and attendance at meetings and conferences away from the work site. Some employees may carry light items such as papers, books, or small parts, or drive a motor vehicle. The work does not require any special physical effort.

Work Environment
The work area is adequately lighted, heated, and ventilated. The work environment involves everyday risks or discomforts that require normal safety precautions. Some employees may occasionally be exposed to uncomfortable conditions in such places as research facilities.

Requirements

Conditions of Employment

Key Requirements:

Applicants must be U.S. Citizens. Suitable for Federal employment, as determined by background investigation. Selectee may be subject to serving a one-year probationary period. This position requires completion of a one-year supervisory probationary period, if one has not previously been completed. Selectee must provide a valid state driver's license & safe driving record. More requirements are listed under Qualifications and Other Information.

Are There Any Special Requirements For This Position?

You will be required to operate a government-owned or -leased vehicle in the performance of your official duties. Applicants for this position must meet the following requirements: (1) possess a valid State license, and (2) possess a safe driving record. If selected, you will be required to provide proof of a valid State license & a copy of your driving record. Because this position requires travel for official business, the selectee will be required to apply for a charge card within 30 calendar days of appointment. Individuals who have delinquent account balances from a previous Government charge card will be required to satisfy their existing obligation before a new card can be issued. A background investigation will be required for this position. Continued employment will be subject to the applicant's successful completion of a background security investigation and favorable adjudication. Failure to successfully meet these requirements will be grounds for termination. Throughout the recruitment and hiring process we will be communicating with you via email; therefore, it is imperative that the email address you provide when applying for this vacancy remains active. Should your email address change, please notify the point of contact identified in the vacancy announcement as soon as possible so that we can update our system. If you are a Federal employee applying for a promotion (under merit promotion procedures) you must meet time-in-grade requirements by the closing date of the announcement.

Qualifications

Individuals must have IT-related experience demonstrating each of the four competencies listed below.

Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

Applicants must meet the following to qualify for the GS-13 level: One year of specialized experience equivalent to at least the GS-12 level in the Federal service that demonstrates accomplishment of computer project assignments that required a wide range of knowledge of computer requirements and techniques pertinent to the position to be filled.

Examples of such experience may include: develop and implement new technologies in accordance with Bureau Information Management and Technology (IMT) strategic goals, Departmental Information Technology Initiatives and federal policies. This may include, but are not limited to: Data Center efficiency, Internet of Things (IoT), Artificial Intelligence/Machine Language (AI/ML) and Cloud Smart technologies that are continually being developed and improved across the federal government. The complexity of the aforementioned work examples typically required extensive modification and adaptation of standard procedures, methods, and techniques, and the development of totally new methods and techniques to address novel or obscure problems for which guidelines or precedents were not substantially applicable. This level of work experience would reflect wide latitude for the exercise of independent judgment to perform work of marked difficulty and responsibility.

You must meet all qualification and eligibility requirements for the position by the closing date of the announcement.

Education

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g. Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

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