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Correctional Rehabilitation Worker II

3 months ago

Chicago, United States Cook County Sheriff’s Office Full time

General Overview

Under the direction of an IIC Services Supervisor the Correctional Rehabilitation Worker (CRW) assists individuals in custody with various requests and needs, including but not limited to, their money, personal property, visitation assistance, filling out any necessary paperwork, or possibly arranging post-incarceration assistance through outside agencies. Assignments may include a population of incarcerated individuals that exhibit behavioral challenges and/or have been identified as being mentally ill.

Key Responsibilities and Duties

Conducts scheduled visits for the assigned caseloads and provide timely responses to requests and inquires.

Provide back-up social service assistance with individuals in custody housed at any outlying hospital facility.

Provide back-up social service assistance and administrative support for co-workers, when called upon.

Assists individuals in custody with various issues pertaining to being incarcerated.

Provides assistance with general, personal, and custody-related inquiries from the social service agencies, law enforcement agencies and family members.

Gather and provide information for referral services.

Receives complaints from individuals in custody and attempts to resolve them, or otherwise refers them for further handling in a timely manner.

Documents all caseload activities, maintains records, and prepares reports related to the daily responsibilities.

Conducts, on occasion, pre-release services and after care planning which would aid individual after being discharged from CCDOC.

Assists the IIC Services management in service processes, and system needs and long-range planning.

Assists the IIC Services management with initiating and developing rehabilitation programs for inmates.

Provides training and mentorship to new-hire CRWs and assists departmental supervisors with implementing quality assurance measures.

Knowledge, Skills, and Abilities

Knowledge of:

·Casework management principles and practices.

·Computer hardware and software, Microsoft Office Word, Excel, and Outlook.

·Technical, legal, and medical terms, as well as other language, punctuation, and grammar applications

Skilled in:

·Communication

·Observation

·Interviewing

·Training and mentoring

·Listening

·Problem-solving

·Exercising sound judgment

·Managing multiple responsibilities in a fast-paced environment

·Prioritizing tasks

·Computer hardware and software, Microsoft Office Word, Excel, and Outlook.

Ability to:

·Walk long distances, daily (minimum 2 miles) and throughout the various CCDOC divisions and units.

·Quickly and effectively grasp and utilize the policies, protocols, systems, procedures, and technical vernacular of IIC Services and CCDOC as they are applicable to assigned duties and responsibilities.

·Remain professional, optimistic, patient, understanding, compassionate, and sensitive in all situations.

·Motivate, guide, and teach inmates as needed.

·Train and mentor in coordination with departmental staff and supervisors.

·Effectively make decisions, exercise diplomacy, gather information.

·Communicate effectively, orally and in writing.

·Meet prescribed deadlines.

·Participate in implementing programming, classes, or workshops.

·Work effectively and professionally with all staff at all levels.

·Work comfortably in a correctional facility, with inmates and convicted felons.

Minimum Qualifications

Bachelor’s degree from an accredited college or university in Social Sciences.

The ability to apply for and obtain a commission as an Illinois Notary Public, at the expense of the Cook County Sheriff’s Office.

Two (2) or more years of progressively responsible experience in social work in a correctional setting or a closely allied filed.

Availability to Work Shift: 7am-3pm

Availability to Work Detail 1:Monday thru Friday, excluding Government Holidays. 

Preferred Qualifications

Graduate degree from an accredited college or university in Social Sciences.

Possession of a current commission as an Illinois Notary Public.

Extensive experience in laws governing the establishment and operations of CCDOC and municipal, state criminal codes and procedures, and knowledge of basic penal management security.

The duties listed are not set forth for purposes of limiting the assignment of work. They are not to be construed as a complete list of the many duties normally to be performed under a job title or those to be performed temporarily outside an employee’s normal line of work.

** Article EE, Civilian Recruitment and Selection Process, of the Sheriff’s Employment Action Manual (SEAM), applies to this employment process and can be found at the following link:

Please note that there are no remote job opportunities, all positions are located onsite .

The Cook County Sheriff’s Office prohibits all unlawful discrimination in its hiring and promotional process.

All Cook County Sheriff’s Office employees must apply on the internal employment page to be considered; the application may be accessed via the SheriffNet site.

*Note: All Internal Applicants are subject to Cook County Promotional salary rules if selected.

I Certify that no Political Reasons or Factors were considered in any decision I made or action I took related to this Employment Action.Further, I do not know of or have any reason to believe that anyone else considered or took action based on Political Reasons or Factors with respect to this Employment Action.

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