Motor Vehicle Associate I

2 months ago

New Castle, United States DelDOT Full time

Summary Statement

This positions requires the selected applicant to attend a five-week training program in Dover, Delaware, prior to reporting to his/her respective work location. This level of work performs the full range pf essential functions in at least one motor vehicle functional area of Driver of Vehicle Services. This position reports to a Motor Vehicle Associate Supervisor.

Preferred Qualification

Applicants who do not possess the preferred qualification will still be eligible to compete for this position if job requirements are met. Read, write, and speak English and Spanish fluently.

Essential Functions

Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.

Processes a variety of transactions such as issuing, renewing, suspending, and/or revoking driver, identity, and motor vehicle credentials; accessing driving records; inspecting vehicles; assessing fines and penalties; and reviewing customer history to identify outstanding warrants and/or licenses/IDs issued by other jurisdictions. Delivers excellent customer service to internal and external customers by obtaining business, personal, and/or sensitive information in order to assist customers with all transactions necessary to resolve issues. Identifies situations outside of standard operating procedures and makes recommendations for exceptions in accordance with laws, rules, regulations, policies, processes, and procedures, while safeguarding customers. Accurately computes, handles, and accounts for all DMV monies collected and disbursed for transactions including, but not exclusively, driver license, ID cards, titles, registrations, insurance and driver improvement fees and penalties, Federal Unified Carrier fees, Federal Highway Vehicle Use Tax, International Fuel Tax Agreement (IFTA) and International Registration Plan (IRP). Ensures all fees and deposits are reconciled and deposited correctly. Interprets, applies, and explains driver, identity, and motor vehicle federal, state, and division laws, rules, regulations, policies, processes, procedures, programs, and eligibility to the public, attorneys, lien and insurance companies, court and law enforcement personnel, automobile dealers, government agencies, businesses, and other states’ jurisdictions. Reviews and analyzes various source documents such as birth certificates, passports, court documents, bills of sale, wills, and powers of attorney required in the issuance of driver, identity, and motor vehicle credentials; ensures validity, completeness of documents, and authenticity. Accesses various manual, computerized, and specialized systems simultaneously to review and analyze source documents, determine customer’s eligibility for services, and complete transactions accurately and within any established service levels. Researches, evaluates, analyzes, and uses judgment to resolve discrepancies, identify exceptions, and render decisions. Answers customer questions and completes transactions for non-DMV services including voter and organ/tissue donor registration, warrant resolutions, red light violations, and E-Zpass transponders. May administer vision, written, oral, and/or road examinations to evaluate drivers’ knowledge and skills to safely operate motor vehicles. May inspect vehicle equipment such as lights, horns, windshield wipers, turn signals, brakes, emissions and exhaust systems for automobiles, buses, trucks, motorcycles, mobile homes and other vehicles; completes off-site inspections for verification or assignment of vehicle identification number. May operate manual and computerized vehicle testing equipment. Prepares a variety of records and reports.

Job Requirements

JOB REQUIREMENTS for Motor Vehicle Associate I Applicants must have education, training and/or experience demonstrating competence in each of the following areas:

Six months experience in document processing which includes reviewing and evaluating records for completeness and conformity with laws, rules, regulations, standards, policies and procedures, resolve deficiencies, interpret information, and track and monitor activities. Six months experience in customer service such as providing prompt, accurate, and courteous service to customers seeking information, answering requests as quickly as possible, ensuring customers are satisfied with service, and responding to complaints. Six months experience in applying laws, rules, regulations, standards, policies and procedures. Six months experience in using an automated information system to enter, update, modify, delete, retrieve/inquire and report on data. Possession of a valid Driver's License (not suspended, revoked or cancelled, or disqualified from driving).

  • Motor Vehicle Associate I

    2 months ago

    New Castle, United States Delaware State Gov Full time

    Delaware State Gov - 2230 Hessler Blvd [Customer Service Representative] As a Motor Vehicle Associate at the State of Delaware, you'll: Process a variety of transactions such as issuing, renewing, suspending, and/or revoking driver, identity, and motor vehicle credentials; Access driving records, inspect vehicles, and assess fines and penalties; Review...

  • Motor Vehicle Supervisor

    2 weeks ago

    New York, United States City of New York Full time

    Job Description The NYC Department of Environmental Protection (DEP) protects public health and the environment by supplying clean drinking water, collecting, and treating wastewater, and reducing air, noise, and hazardous materials pollution. DEP is the largest combined municipal water and wastewater utility in the country, with nearly 6,000 employees. DEP...

  • Diesel Technician/Mechanic I/II

    2 months ago

    NEW CASTLE, United States Penske Truck Leasing Full time

    SIGN-ON BONUS - $5,000!!! What’s the Job? Ready to move your career forward? As a Technician at Penske, you’ll do exactly that. Here, you’ll perform preventative maintenance and repairs of all levels on the newest and best maintained fleet of vehicles in the industry. You will help our customers keep their vehicles in shape and on the...

  • Diesel Technician/Mechanic I/II

    1 month ago

    New Castle, United States Penske Truck Leasing Full time

    SIGN-ON BONUS - $5,000!!! What’s the Job? Ready to move your career forward? As a Technician at Penske, you’ll do exactly that. Here, you’ll perform preventative maintenance and repairs of all levels on the newest and best maintained fleet of vehicles in the industry. You will help our customers keep their vehicles in shape and on the road. ...

  • Diesel Technician/Mechanic I/II

    2 months ago

    New Castle, United States Penske Truck Leasing Full time

    Job DescriptionSIGN-ON BONUS - $5,000!!!What’s the Job?Ready to move your career forward? As a Technician at Penske, you’ll do exactly that. Here, you’ll perform preventative maintenance and repairs of all levels on the newest and best maintained fleet of vehicles in the industry. You will help our customers keep their vehicles in shape and on the...

  • Diesel Technician/Mechanic I/II

    2 weeks ago

    New Castle, United States Penske Truck Leasing Full time

    SIGN-ON BONUS - $5,000!!! What’s the Job? Ready to move your career forward? As a Technician at Penske, you’ll do exactly that. Here, you’ll perform preventative maintenance and repairs of all levels on the newest and best maintained fleet of vehicles in the industry. You will help our customers keep their vehicles in shape and on the road. ...

  • Diesel Technician/Mechanic I/II

    2 months ago

    NEW CASTLE, United States Penske Truck Leasing Full time

    SIGN-ON BONUS - $5,000!!! What’s the Job? Ready to move your career forward? As a Technician at Penske, you’ll do exactly that. Here, you’ll perform preventative maintenance and repairs of all levels on the newest and best maintained fleet of vehicles in the industry. You will help our customers keep their vehicles in shape and on the...

  • Diesel Technician/Mechanic I/II

    2 months ago

    NEW CASTLE, United States Penske Truck Leasing Full time

    SIGN-ON BONUS - $5,000!!! What’s the Job? Ready to move your career forward? As a Technician at Penske, you’ll do exactly that. Here, you’ll perform preventative maintenance and repairs of all levels on the newest and best maintained fleet of vehicles in the industry. You will help our customers keep their vehicles in shape and on the...

  • Diesel Technician/Mechanic I/II

    2 months ago

    NEW CASTLE, United States Penske Truck Leasing Full time

    SIGN-ON BONUS - $5,000!!! What’s the Job? Ready to move your career forward? As a Technician at Penske, you’ll do exactly that. Here, you’ll perform preventative maintenance and repairs of all levels on the newest and best maintained fleet of vehicles in the industry. You will help our customers keep their vehicles in shape and on the...

  • Diesel Technician/Mechanic I/II

    2 months ago

    NEW CASTLE, United States Penske Truck Leasing Full time

    SIGN-ON BONUS - $5,000!!! What’s the Job? Ready to move your career forward? As a Technician at Penske, you’ll do exactly that. Here, you’ll perform preventative maintenance and repairs of all levels on the newest and best maintained fleet of vehicles in the industry. You will help our customers keep their vehicles in shape and on the...

  • Diesel Technician/Mechanic I/II

    4 weeks ago

    NEW CASTLE, United States Penske Truck Leasing Full time

    SIGN-ON BONUS - $5,000!!! What’s the Job? Ready to move your career forward? As a Technician at Penske, you’ll do exactly that. Here, you’ll perform preventative maintenance and repairs of all levels on the newest and best maintained fleet of vehicles in the industry. You will help our customers keep...

  • Diesel Technician/Mechanic I/II DE

    3 weeks ago

    New Castle, United States Penske Truck Leasing Co., L.p. Full time

    SIGN-ON BONUS - $5,000!!!Increase your chances of reaching the interview stage by reading the complete job description and applying promptly. What’s the Job? Ready to move your career forward? As a Technician at Penske, you’ll do exactly that. Here, you’ll perform preventative maintenance and repairs of all levels on the newest and best maintained...

  • Diesel Technician/Mechanic I/II DE

    4 weeks ago

    new castle, United States Penske Truck Leasing Co., L.P. Full time

    SIGN-ON BONUS - $5,000!!! What’s the Job? Ready to move your career forward? As a Technician at Penske, you’ll do exactly that. Here, you’ll perform preventative maintenance and repairs of all levels on the newest and best maintained fleet of vehicles in the industry. You will help our customers keep their vehicles in shape and on the road. As a...

  • Vehicle Inspector I

    3 weeks ago

    new brunswick, United States Manheim Auto Auction Full time

    An Inspector I functions as a member of the Inspections team for an operating location with the primary responsibilities of providing accurate and complete documentation of overall vehicle condition. More specifically, the documentation provided by the Inspector is used to support the processing and sale of client/customer cosigned vehicles in lane and...

  • IT Help Desk Analyst I

    2 weeks ago

    New Castle, United States ServiceSource Full time

    Make an impact by joining ServiceSource, a champion for people with disabilities. Explore new opportunities! ServiceSource is an organization of talented people who drive innovation, embrace change, and serve humanity. Job Summary Ensure proper computer operation so that end users can accomplish business tasks. This includes receiving, prioritizing,...

  • Transportation Technician I

    2 months ago

    New Bern, United States Johnson, Mirmiran, and Thompson Inc. Full time

    Johnson, Mirmiran & Thompson is a dynamic, 100% employee-owned consulting firm of more than 2,300 professionals that provides a full range of multi-disciplined engineering, architecture, information technology, and related services to public agencies and private clients throughout the United States. JMT is currently ranked #61 on Engineering News-Record’s...

  • Vehicle Quality Check Associate

    2 weeks ago

    New Braunfels, United States Sonic Automotive Full time

    EchoPark is hiring a Vehicle Final Quality Check Specialist at our dealership in New Braunfels, TX. As part of our reconditioning team, our teammates are involved in the movement and quality control of our nearly-new, low-mileage vehicles being prepa Vehicle, Quality, Associate, Technology, Automotive

  • Heavy Goods Vehicle Operator

    7 days ago

    New York, New York, United States Penske Full time

    Penske, a leading global transportation provider, is seeking highly motivated and qualified candidates to fill the role of Hiker (Vehicle Transporter/Truck Driver). This position involves delivering and returning vehicles to Penske locations and customers. The job primarily focuses on moving box trucks up to 26', with CDL Class A drivers also handling...

  • Senior Automotive Service Professional

    7 days ago

    New Bedford, Massachusetts, United States Goodwin Motor Group Full time

    Accelerate Your Career with Goodwin Motor GroupWe are seeking highly skilled and motivated Automotive Technicians to join our team at Land Rover Bedford. For over 85 years, Goodwin Motor Group has been a trusted name in Maine and New Hampshire, delivering top-tier multi-franchise sales, finance, and service.Compensation PackageA competitive salary of...

  • Senior Vehicle Maintenance Technician

    6 days ago

    New Holstein, Wisconsin, United States Kobussen Buses Ltd Full time

    Fleet Repair Specialist Job Description Job SummaryWe are seeking a highly skilled Fleet Repair Specialist to join our team at Kobussen Buses Ltd. The successful candidate will be responsible for the repair and maintenance of our company vehicles, buses, motor coaches, and support equipment.Key ResponsibilitiesVehicle Repair and MaintenanceRepair and...