Document Imaging Specialist
1 month ago
Why Join Us
Oregon counts on us Our guide us as we serve Oregon taxpayers whose tax dollars support the critical infrastructure of Oregonians' daily lives.
Department of Revenue is recruiting for a Document Imaging Specialist - Office Specialist 1 (OS1) position. We are looking for talented, detail-oriented individuals to join our Information Technology Services Division in the Imaging Unit. This position is headquartered in our Salem office. This position is on-site (remote work is not offered).
In order to be considered for Department of Revenue recruitments, you must reside within the state of Oregon.
What You Will Be Doing
Below is a sampling of job duties. It is not meant to encompass all duties.
Operate high speed scanner to image all agency payments and returns along with image only files from program or other agency partners.
Monitor imaging process and file upload during scanning to prevent any feeding issues and maintain a high-quality file.
Record and report all error messages that will impede and interfere with processing when they occur.
Track output to ensure file follows processing flow through post scan and arrives at necessary location on the correct agency server.
Monitor and work QM review queue to identify Form ID and BI Review processing issues.
Analyze documents provided and use judgement to select the appropriate programming job to process file for imaging based on procedures within a particular program or operation.
Review documents for established criteria such as: legibility, accuracy, completeness, and conformance to minimum processing requirements.
Create letters to return checks to sender if incomplete, un-bankable, or received in error. Keep required records of all returned checks.
Manually research discrepancies or rejections resulting from software or hardware errors.
Respond to inquiries about imaging information and services to other agency staff and educate on proper processes and procedures.
Coordinate with Processing Center OPAs to perform testing of new imaging jobs and provide support.
For a complete position description
For any additional questions please contact Kianna Rojas at
This Is What You Need To Qualify
One year of general clerical experience that includes keyboarding, word processing, or other experience generating documents; OR
An equivalent combination of experience and college coursework or training in a general office occupation.
The ideal candidate will possess the following desired skills and attributes:
Detail oriented
Ability to work collaboratively
Able to follow procedures closely
Promotes a healthy team environment
What's In It For You
The State of Oregon offers a competitive and affordable health and benefits package, including excellent coverage, , paid holidays off, and personal business leave, as well as paid and accrued vacation leave, and sick leave. In addition to standard medical benefits and employee leave, the state also provides additional optional benefits, such as basic life insurance, short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.
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