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Low Voltage Alarm Technician

2 months ago

Columbus, United States ICS Full time
Job Description

Schedule: Monday Friday 8 am5 pm evenings as needed weekend rotations some holidays as needed

Travel: Some overnights as needed

Essential Job Functions

  • Install troubleshoot repair maintain and program Fire Alarm Access Control Nurse Call Intrusion Sound CCTV and IP Video Systems

  • Diagnose & troubleshoot connectivity problems during Service Visits

  • Accurately complete all required paperwork such as Work Tickets and Inspection and/or Deficiency Reports for all service calls and inspections

  • Perform equipment upgrades for existing customers

  • Electronically transfer equipment to customer locations to ensure accurate tracking of equipment

  • Keep accurate & current inventory & vehicle maintenance logs

  • Maintain companyissued assets including tools equipment & vehicles

  • Provide the highest level of customer experience in all interactions with customers

  • Ability to work on lowvoltage systems

  • Provide detailed oral and written feedback to management concerning customer issues

  • Other related duties as directed



Requirements

Job Requirements

  • Currently hold or willing to obtain a State of Ohio Fire Alarm License

  • High School diploma or equivalent

  • Successful completion of industry certifications as needed (Ex: SBCA SAS etc)

  • Current valid Drivers License

  • Ability to drive a vehicle without presenting a safety risk to self or others

  • Ability to be added to Company auto insurance policy

  • Regular & reliable attendance

  • Legally authorized to work in country of employment without requiring sponsorship for employment visa status now or in the future

  • Ability to lift 25 lbs consistently

Desired Skills & Competencies

  • At least 1 year of experience in fire alarm and security systems

  • Ability to communicate effectively & professionally with customers

  • Indepth technical and service training

  • Willingness to think "outside of the box" onsite locations

  • Safety Conscious

  • Enjoy working with hands & learning new technology

  • Experienced & comfortable using hand & power tools

  • Must demonstrate personal accountability; be punctual for appointments & meetings

Working Conditions

  • Fastpaced environment with multiple changes to schedules & fluctuating priorities

  • Must be comfortable working on roofs at varying heights & in tight spaces

  • Ability to work in all weather conditions



Benefits

Pay & Benefits

  • $21 $45/hour

  • Medical Dental & Vision Insurance coverage after 90 days

  • 6 Paid Holidays

  • 27 days/year of sick days vacation days & PTO days

  • Internet & IPTV Service if in the service area

  • Paid training certifications and licenses related to work

  • Paid parking in a secured parking lot for work and Downtown events

  • Drinks and snacks in the office

  • Different paid events throughout the year



2-5 years minimum of successful sales experience, business development, and territory management in a telecom, data communications, or ISP environments including cold calling and prospecting, Also other Technology in the Fire and Security Alarm Fields. Working knowledge of data and telecommunication industry and terminology. Proven track record of success in exceeding assigned sales quotas. Experienced in creating and presenting compelling written sales proposals to decision makers. Willingness to represent the Company at networking events, tradeshows and activities. Proficiency with Microsoft Word, Excel, PowerPoint and Outlook. Experience with Zoho CRM software platforms a plus. A self-starter driven to achieve revenue targets primarily through cold calling, green field market development, effective networking and marketing in the target markets assigned. Excellent written, verbal and interpersonal communication skills. Strong customer orientation. Good problem-solving skills, positive and results oriented attitude. Familiarity with new and emerging telecommunications technology, including but not limited to fiber optics, new fiber builds requiring laterals into buildings, FTTX, Ethernet WANS, IP, VoIP- PBX, with a willingness to learn new skills and technologies quickly. Highly proactive and responsible. Team player, collaborative, highest integrity, and strong business ethics.