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Fitness Trainer and Group Exercise Instructor

3 months ago


Riverwoods, United States Riverwoods, Illinois, United States Full time
Job Description

Ready to join a dynamic company in the hospitality and service industry where people help drive the success of the business? Since its inception in 1957, Invited has operated to build relationships and enrich the livesof our members, guests and more than 17,000 employees. We are the largest owner and operator ofprivate clubs nationwide, with150+ country clubs, city clubs, and athletic clubs. Our Clubs offer first-class amenities, including championship golf courses, modern workspaces, handcrafted cuisine, resort-style pools, state-of-the-art racquet facilities, fitness centers, and much more. Come be a part of this incredible and inclusive team atInvited

Fitness Trainer & Group Exercise Instructor

Summary of your new role:

Responsible for providing a safe and effective exercise environment for club Members and guests through supervision of exercise programs, education of the Members and guests on exercise and a focus on establishing a personalized exercise program for each Member and guest. Also responsible for promoting the facility and the club while providing the Three Steps of Service to the club's Members and guests.

Reports to the Director Member Experience

Day to Day:

To supervise the club's exercise and fitness areas, including assisting Members and guests with their exercise and fitness programs.

To evaluate Member/Guest fitness needs and provide the appropriate exercise program, including personal instruction through training packages sold.

To connect Members to other Members through ongoing contact with the Members and promotion of club activities, including warm welcomes, magic moments, and fond farewells by connecting with each Member in the facility.

Conduct new Member Fit Start appointments by Club standards and track accordingly.

Update fitness activities and programming on web page and/or Member communication board, as applicable.

Responsible for accurately processing all accounting procedures around personal training and/or group session(s).

Responsible for submitting monthly forecasts for expected sessions, Fit Starts and New Client goals.

Promote the facility amenities, programs and the Club while maintaining a high level of professionalism and service that aligns with the club's values, philosophies, and standards. This includes wearing a club-approved uniform and nametag.

Maintain current fitness-related certifications, including CPR/AED and actively seek new education opportunities that are presented through Invited partnerships

Maintain a schedule of availability that is current and updated as needed to ensure accuracy

Responsible for seeing that daily assignments are completed in their respective areas, to meet Club standards and as communicated in the Star Service FOCUS expectations (i.e. orderly/organized work areas, straighten/arrange entry area, picking up trash/debris, etc.).

Assist fellow Employee Partners, Members, and guests to ensure delivery of the 3 steps of service without being directed. Be aware of team members and the environment and participate as a member of the team.

Notify the supervisor of Member/Guest complaints at the time they occur. Rectify and practice service recovery for any complaints as soon as possible.

All the other stuff we do:

Because of the fluctuating demands of the Club's operation, it may be necessary that each Employee Partner to perform a multitude of different functions; therefore, as an essential part of your job, you will be expected to help others when the occasion arises, just as other Employees are expected to help you. So then, you'll be expected to perform different tasks as needed or as directed.

Adhere to all of the various company, club and department written mandatory standards of operations, policies and procedures, manuals, memos, oral instructions, etc., which comprise the essential functions of the job.

Responsible for demonstrating good teamwork.

Professional, impeccable appearance maintained by self and all private event personnel.

Take initiative to solve problems, utilizing all available resources, including regional and corporate staff.

Responsible for maintaining good conduct and safe working habits in all areas and assuring others act safely.

Attendance at daily line-up as requested.

About you:

1+ years experience as a Fitness Trainer

High school diploma, GED, or equivalent required; College Degree in health, fitness, or recreation-related field preferred

Certification in CPR, First Aid and AED, as well as being a certified group exercise instructor with AFAA or ACE

Physical Requirements:

Sitting, standing, walking, driving, exposure to temperature changes, dust, fumes, or gases, squatting/kneeling, reaching, grasping, pushing/pulling, twisting/bending, lifting/carrying/pushing/pulling up to 100 lbs. on occasion, folding/unfolding, talking, hearing, and seeing.

Primary tools/equipment used in this position and approximate weight:

Stereo equipment

Fitness Equipment

Computer

Attendance Requirements for this position:

Attendance requirements for this position are outlined in the weekly schedule. Additional hours are required to meet the deadlines of the position, including weekends and/or holidays.