Banquet Manager

4 weeks ago

Rancho Palos Verdes, United States Terranea Full time

Overview:

The Banquet Manager at Terranea Resort will supervise the overall operation of the Banquet Department (Group meals, Pantry/kiosk service, Bar service, and event dcor/entertainment). In addition, this manager also serves in a direct report capacity for any off-site food or beverage activity, uniform control, and holiday and special event property dcor.

Responsibilities:
  • Work closely with the Conference Services and Catering Services Managers to coordinate and plan all events
  • Supervise all budgetary functions and maintain records to support budget objectives
  • Implement all of the Terranea Resort policies and procedures
  • Interview and train staff for key positions within all areas of responsibility to maintain a high level of service and professionalism
  • Maintain personnel files in a confidential manner and deal with confidential information in an appropriate manner
  • Ensure accurate client billing systems to maximize highest possible revenue for the Resort
  • Handling of evaluation process and the discipline of employees
  • Responsible for 90 forecasting of business activity, creating calendars for all departments
  • Responsible for the capital plant of all areas. Maintain and update all capital expenditures as needed
  • Control expenditures within budgetary guidelines
  • Oversee and review all staffing programs within area of responsibility, to ensure maximum guest satisfaction and stay with budgeted guidelines
  • Supervise Linen & Uniform Control. Maintain Budgeted guidelines in this area
  • Responsible for supervision of Special Events operations and assist in the holiday dcor program
  • Supervision of Banquet Operations Coordinator and assist in the development of Theme and Entertainment programs to maximize profits for the Resort
  • Supervision of Banquets Administrative Assistant and all Banquet Captains and staff.
  • Responsible for all operations of the Banquet Department
  • Ensure attendance all meetings as required, including pre-cons, department head, etc
  • Maintain open communication within the department and with other operation departments
  • Ensure that all front and back of the house are maintained in a neat, clean and orderly fashion
  • Supervise and assist the Assistant Banquet Manager in all duties
  • Supervise monthly beverage inventory. Maintain budgeted expenses.

Additional Duties & Responsibilities:

  • Additionally, this manager also serves in a direct report capacity for any off-site food or beverage activity, uniform control and Holiday and Special Event property dcor.
  • Respond to any reasonable task assigned by Director of Banquets and/or Director of Food and Beverage and/or Director of Catering/Conference Services
  • Assist the Conference Services Manager in all duties related to the daily operations of the conference floor
Qualifications:
  • Minimum of 5 years working experience working in the hospitality industry
  • Minimum of 2 years in a supervisory role
  • Staffing and creating schedules based on demands of the event schematics for captains, housemen (including supervisors), administrative, coffee breaks and servers
  • Must have extensive knowledge of food and beverage, buffets, wine and liquor, banquet event orders and billing

    Experience, Education, & Licensure:

    • Food Safe and RBS certified
    • Micros, Avero, UKG, Birchstreet, OpenTable and Microsoft Office
    • Payroll processing, tips spreadsheet

Compensation:

Base Pay Start Rate: $66,560/Yr. - $85,000/Yr.

We offer a competitive benefit package for full-time, regular team members that includes: group medical, dental, vision, life, and disability benefits, as well as participation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursement and an employee assistance program. We also offer paid time off/sick time and are proud to offer participation in a 401(k) plan with a company match

#Terranea

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