Inspector IV

Job Description:
Why choose to become a Residential Child-Care Regulation Inspector?
- Be an agent of change
- Challenging, never boring
- Flexibility
- Advancement opportunities
If you’re seeking a rewarding career where you can utilize your skills, help protect the children of Texas, and make a difference, you’re in the right place
Our child-care regulation inspectors work as a collaborative team monitoring and investigating residential child-care facilities throughout the State of Texas. Team members perform facility inspections, conduct investigations in general residential operations, child-placing agencies, and agency homes, provide training to residential child-care providers, and convene inquiry meetings for residential child-care facility applicants.
The state of Texas offers many benefits to employees. HHSC is a qualifying organization for the Federal Public Service Loan Forgiveness Program, which forgives the remaining balance on college student Direct Loans after making qualifying monthly payments. We also offer excellent health benefits, a lifetime monthly retirement annuity as well as (k) and Programs under the Employees Retirement System of Texas.

Additionally, the Child Care Regulation department offers opportunities to promote up once certain requirements have been met.
Essential Job Functions:
Monitors general residential operations and child-placing agencies, documents compliance or noncompliance with standards, and notifies providers of required corrective or adverse actions being taken. Monitoring includes the timely completion of monitoring inspections; follow-up inspections; waivers and variances requests; fees payments; background checks; controlling persons identification; and permit renewals. Ensures their time at the operation is appropriate to the facility type, capacity, and inspection type conducted; evaluates all standards in a two-year period; conducts inspections at the appropriate times of day; identifies and cites deficiencies correctly and addresses risk; takes photos as required and documents those correctly; ensures the documentation is clear and concise; ensures corrections to deficiencies are appropriate to address risk; and provides useful, purposeful technical assistance to assist operations in improving compliance. (30%)

Investigates complaints, incidents, and reports of minimum standards violations in general residential operations and child-placing agencies, and agency homes. Investigations are completed timely according to law, rule, and policy. This position must complete investigation initiations and investigation actions timely and accurately within required time frames; and send investigation notifications timely. Documentation reflects that investigations are thorough, address risk to children, and are compliant with laws, rules, and minimum standards. In addition, documentation of findings is sufficient to support the investigation decisions. (25%)

Evaluates new applications for general residential operations and child-placing agencies to issue licenses. Licensing applications and issuances are processed according to Child Care Regulation law, rules, and policy time frames. Decisions to accept application and issue permits are made in accordance with law, rules, and policy. Documentation reflects the acceptance and issuance decisions. (15%)

Identifies risk and recommending appropriate enforcement actions be taken in accordance with law, rule, and policy, to ensure the health, safety, and well-being of children in residential child-care facilities. This position is responsible for processing provider plans of action timely and addressing identified risk; conducting enforcement action inspections timely and evaluating whether the residential child-care facility is complying with the tasks or conditions associated with the action; and ensuring that residential child-care facilities are not caring for children after an adverse action has been taken and the facility poses risk to children. (10%)

Provides training and technical assistance to residential child-care providers on issues related to minimum standards. Attends or presents at provider meetings. Conducts provider trainings that are useful, purposeful, and outcome-oriented, including inquiry sessions for new providers, and minimum standard trainings. Networks and collaborates with providers, stakeholders, and the general public. (10%)

Responds to emergency complaints of high-risk situations in residential child-care facilities. (5%)

Performs other duties as assigned and required to maintain unit operations. (5%)
Knowledge Skills Abilities:
Knowledge of Texas laws relating to regulation of child-care and child abuse/neglect.
Skill in effective verbal and written communication.
Skill in establishing and maintaining effective working relationships.
Ability to initiate and participate in enforcement of regulations concerning child-care facilities.
Ability to evaluate facility’s operations in relation to agency guidelines for management of child-care facilities.
Ability to work with diverse groups of people.
Ability to de-escalate situations with tact and diplomacy.
Ability to self-start, organize, and manage priorities.
Ability to operate basic office equipment including camera/AV equipment.
Ability to travel.
Ability to promote and demonstrate appropriate respect for cultural diversity among coworkers and all work-related contacts

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