Teller - Agent Cashier

Summary

The incumbent performs the duties described for the full performance level position, but with closer supervision and guidance provided from the Chief Accountant and/or designee. Assignments in the beginning will be accompanied by detailed instructions and the work will be reviewed for technical accuracy and conformance to policies. As the incumbent's proficiency increases, the degree of supervisory controls over the position will gradually decrease. This is a developmental position.

Duties

This is a developmental position and the incumbent perform duties as described for the full performance level position, but with close supervision and guidance provided from the Chief Accountant and/or designee.

Assignments in the beginning will be accompanied by detailed instructions, and the work will be reviewed for technical accuracy and conformance to policies. As the incumbent's proficiency increases, the degree of supervisory controls over the position will gradually decrease. The full scope of duties will not be assigned until the incumbent has demonstrated full performance and independence. The full performance level for this position is GS-06. The incumbent may be noncompetitively promoted to the next level when all the requirements are satisfied, including satisfactory performance and or when all qualifications requirements have been met.

Duties include but not limited to: As Agent Cashier, incumbent is responsible for planning, staffing, directing, training all activities of the Unit, taking prompt action as necessary to modify and/or change existing practices with the objective of efficiency in operations and maintenance of work on a current and accurate basis in accordance with all existing laws and regulations. Determines the acceptability of payment documents and cash items, aided by knowledge of Treasury Department and Department of Veterans Affairs regulations. Must analyze work requirements and determine resources, equipment and other needs to efficiently and safely accomplish customer service assignments. Incumbent pays in cash certain designed classes of Fiscal vouchers, performing this disbursing function in accordance with authority delegated by the Treasury Department. Receives receipts, deposits and accounts for collections received. These include monies collected from temporary depository; individual patient deposits, institutional award payments, reimbursements and refunds from employees, commercial vendors, other government agencies and third parties. The incumbent receipts each individual collection on the proper accountable forms. Incumbent is required to balance accounts daily to assure that the disbursing fund and collections are properly accounted for. Is responsible for preventing access of unauthorized individuals to the Agent Cashier Office, and maintaining and practicing appropriate security measures. Handles large amounts of cash and balance daily. Accurately count money and pay vouchers appropriately. Apply funds to the appropriate fund and/or bill of collection. Complete actions to correct or prevent errors, delays or other complications occurring during Teller activities. Manage multiple priorities and responds to demands from several sources. Demonstrates initiative in the resolution of complex problems and contingency situations. Ensures timely accomplishment of assigned work. Independently processes different procedural and technical tasks pertaining to travel, Agent Cashier and other financial duties. Utilizes knowledge of rules, regulations and policies relating to travel, agent cashier and government accounting. Apply financial rules and regulations to disbursement, collections and safe guarding of funds. Advises internal and external customers regarding the proper interpretation and application of financial rules and regulations pertaining to cash payments and collections. Responsible for overall security and Agent Cashier Office and its contents, including but not limited to, keeping record of safe combination changes and ensuring supervisor is alerted when combination must be changed, ensuring only authorized personnel are in the office per VA regulations. Responds timely and efficiently to any customer requests. Treats customers in a courteous, tactful, and respectful manner. Provides customers with consistent information according to established policies and procedures. Is alerted when combination must be changed, ensuring only authorized personnel are in the office per VA regulations, etc. Handles conflicts and problems with customers, constructively and appropriately. Other duties assigned.
Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level.

Work Schedule: 8:00am to 4:30pm Monday through Friday.
Compressed/Flexible: Not Authorized
Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process.
Virtual: This is not a virtual position.
Position Description/PD#: Teller - Agent Cashier / PD20214A
Financial Disclosure Report: Not required

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