Contact Representative
Found in: Talent US 2 C2 - 1 week ago
Summary
This position is located in the Patient Registration Department, within the Hopi Health Care Center in Polacca, Arizona. This position performs patient registration and eligibility services to new and returning patients. Patients are interviewed for the purpose of obtaining patient demographic and insurance information. This information is collected to bill the alternate resources and to identify who may be eligible for alternate resources or Purchased/Referred Care benefits.
Duties
Interviews patients and/or family member(s) in person or by telephone to obtain pertinent patient demographic information while maintaining patient confidentiality. Interviews patients to obtain information to initiate a new medical record chart and works with Medical Records to retrieve a new record number, retired/stored record, maintain record keeping of logs, and enters information into the RPMS Patient Registration System. Identifies patients with health insurance and collects patients third party recipient health cards, obtains photocopies of health insurance cards, ., Medicare, Medicaid (AHCCCS), Private Insurance. Reviews and corrects errors from the Patient Error & Warning Audit Detailed report for Patient Registration. Works with Patient Benefit Coordination in screening patients for potential eligibility for alternate resources and completes patient referrals in RPMS Patient Registration System to be referred to them.-
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