Health Technician
Found in: Talent US 2 C2 - 2 weeks ago
Summary
This position manages the technical aspects of hearing aid maintenance and repairs, and other technological duties performed by the Audiology staff. The Audiology section provides full service rehabilitative services for disorders of the cochlear and vestibular system. The incumbent performs a broad range of tasks in support of the mission of the Audiology Department to include administrative and clinical functions.
Duties
The VA Midwest Health Care Network advocates for a Whole Health System of care in each of the Medical Centers. This is an approach to healthcare that empowers and equips people to take charge of their health and well-being and live their lives to the fullest. As an employee operating in a Whole Health System of care, you will operate in a model with three core elements, seeking to create a personalized health plan for each Veteran. This is done in the context of healing relationships and healing environments and a connection back to the Veteran's community. This aligns with the Veterans Health Administration (VHA) Mission Statement to Honor America's Veterans by providing exceptional health care that improves their health and well-being.Major duties include but are not limited to: Obtains schedule of daily management from MSA staff and monitors the appointment intakes and device needs for all patients. Assesses current hearing aid functions (including current authorized aids in ROES), charging/installing batteries, and checking proper operation of devices. Knowledge of ear assessment for abnormalities and pathology prior to routine cerumen removal. Knowledge and ear assessment for abnormalities and pathology prior to routine earmold impressions. Completes earmold impressions. Monitors and refers to Audiologist as appropriate. Order appropriate replacement parts for hearing aids. Proficient in ROES orders new amplification, accessories, or earmold items per the treatment plan directed by an Audiologist. Assemble mailings for post hearing aid fitting surveys, follow up with any surveys that have poor outcomes to triage appropriate action. Earmold and hearing aid shell repairs. Troubleshooting for accurate action for all devices at arrival for new fittings, returned repairs, drop offs, and mailed devices. Clean and maintain all types of assistive listening devices, hearing aids, and accessories. Ensures proper orders for disposable parts and replacement parts for ROES for the clinic stock as well as patient fulfillment requests.
Work Schedule : 7:30am to 4:00pm
Telework : No Available.
Virtual: This is not a virtual position.
Functional Statement # : 000000
Relocation/Recruitment Incentives : Not Authorized
Permanent Change of Station (PCS): Not Authorized
Fi nancial Disclosure Report: Not required
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